Reviews
Great Service
They're always quick and courteous. I've been going here for almost two years and have never had any issue in the slightest. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cierra, We're more than happy to hear that your experience was nothing short of stellar. Thank you for your loyalty and we look forward to serving you for many more years to come! Regards, Tom Rudnai President
prompt quick service
Great service got car done quicker than I had expected. Have been going to this dealership for years and have always been satisfied with their service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's a team effort here and we're so pleased to see our service team constantly takes great care of you. We look forward to working with you again! Regards, Tom Rudnai President
52K Maintenance Check
Service agent met us as soon as we drove in, checked us in, did a visual walk around the vehicle and directed us to a customer waiting room where we could wait for our 2010 Toyota Venza. Midway through the wait, the agent texted, asking if we had any questions that we could text her or call the number she provided. Car was delivered clean and we fill well sanitized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing 5-star service is our top priority, which is why we're happy to see you received just that. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Tom Rudnai President
great service
I appreciated the quick diagnosis of the 4 runner problem and the ability to get it fixed within 2 days, Appreciated the follow up and follow through that David provided for the 2 days our car was there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We hope to see you again! Regards, Tom Rudnai President
Efficient Service Experience
This was my first service. The service people were very organized and very polite. They expressed concern for my comfort as I waited for my vehicle to be serviced. My wait time was as predicted and I was soon able to go about the rest of my day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We appreciate your feedback and we can't wait to see you again! Regards, Tom Rudnai President
Temecula valley Toyota is the best dealership that I have...
Temecula valley Toyota is the best dealership that I have had experience with in over many years. They are courteous, professional and their mechanics are the best around. When I take my car in for service it drives like new every time I
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer satisfaction is our main goal, and it pleases us to hear of your experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Tom Rudnai President
Always sufficient for the time they set working on my...
Always sufficient for the time they set working on my vehicle to when I walk out the door. Plus the friendly staff helps why I return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We want nothing but the best for our customers and we're so happy you had such a great experience with us! We hope to see you back here again! Regards, Tom Rudnai President
Excellent Sales department
My sales person Nick made the deal safely over the internet. He gave me a fair amount on my trade in, delivered the car and drove the trade in back. He was thorough and presented an excellent price, and all of the incentives available. I live in Palm Springs and neither of the local dealers want to make a sale. They would would only give me 15% of the KBB trade in value and would only sell their cars at sticker. I had even originally purchased the car from one of them, and they serviced it every 5,000 miles. They also had a very limited inventory. This is my new favorite dealer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer satisfaction is our main goal, and it pleases us to hear of your experience! Buying a new car is an important decision, and we can't thank you enough for choosing us to help you with it! Regards, Tom Rudnai President
The service was great but I was disappointed when I was...
The service was great but I was disappointed when I was not notified prior to arrival at the dealer there was no shuttle service available. No car wash voucher given either
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see you were satisfied with your service experience. At the moment, we've suspended our shuttle service due to COVID-19 but we'll be sure to keep you and our customers updated on when we expect that service to resume. Should you ever like to discuss anything, please don't hesitate to contact our Service Director Peter Coorey at pcoorey@tvtoyota.com or 951-384-4461. Regards, Tom Rudnai President
"Great Service"
Excellent service even during times of covid19 pandemic. Everyone's following safety guidelines. All recommendations by my service advisor for preventive maintenance was completed accordingly and I was provided with a one-day free rental car. Thanks for your expert recommendations, Mr. Stewart Tan, and thanks to Temecula Valley Toyota for your quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stewart is a superstar and it's no surprise he took such great care of you! We appreciate you choosing to do business with us and we hope to see you soon! Regards, Tom Rudnai President
