Reviews
Purchase of 2024 Subaru Outback
Purchasing this vehicle was a great experience. The followup to be sure I liked the car was great. One on one tutelage of all the bells and whistles was great appreciated. Very knowledgeable and friendly personnel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Frederick, we really appreciate your great feedback! Safe travels!
Subaru of Macon Service Department
I purchased my 2022 Outback from this dealership and they have completed all of the scheduled maintenance. The people (sales and service) are extremely nice and respectful. I highly recommend them for your Subaru needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debra, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Battery Strikes Again
Car left me stranded on a Friday afternoon, but new battery got it going again on Monday.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Subaru of Macon is Great!
Wonderful group of people who work as a team to take care of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy our Subaru of Macon team earned your five stars. Thanks Allison!
Subaru of Macon
As always great service from Jamie and the service staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the five stars, Linda! We're honored to hear that Jamie could assist you. We hope to see you back! -Subaru of Macon
BARNES3
I took my car in for an oil change and rotate tries. Approximately 3 miles from the Subaru dealership. I noticed the air conditioner was no longer blowing steady cold air, instead the air was mildly cool on the lowest cold setting. WOW! Why did they remove the coolant. For me to bring my car back in again to rip me off for a problem they did? That?s not going to happen. I will never go THERE AGAIN. And I told all the nurses I work with what this shop is doing to customers. That?s awful!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Your business is valuable to us, Bernice and I want learn more about your feedback. Please contact me directly. Thank you for your patience and understanding. - Brian Lawson - Service manager - 478-254-2842
Outback in my Outback
Had a new HK Head unit replaced under warranty. Now I can Navigate my trips.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for trusting Subaru of Macon with your business! We hope we can be of service again in the future!
Marcus Smith
Scheduled maintenance performed correctly and quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marcus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Macon. If you're ever in need of more help, please let us know!
Service appointment
Mat did a great job of taking care of me on my service appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wayne, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.
Excellent!!
We had an awesome experience purchasing our new Subaru Forester. The visit from beginning to end was trouble free and low pressure! Our salesman worked with us to come to great purchase agreement. We would definitely recommend the Subaru dealership in Macon! Very pleasant experience! By the way, we love our new Subaru - our first!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Don! We're happy to hear that your visit with us here at Subaru of Macon was a positive one and we hope to see you back for all of your future automotive needs!