Reviews
The car service was great.
The car service was great. Clean facility. I had no issues and they gave me a break down of future repairs I will need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cory, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Macon!
5 stars as always service dept is the best.
5 stars as always service dept is the best. Jaymie is always so pleasant to deal with as is everyone there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Terri, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We were driving north from Florida in September to avoid
We were driving north from Florida in September to avoid Hurricane Helene. When we stopped for gas in South Georgia , We noted a piece of metal sticking out from bottom of our Subaru Legacy. We were to spend the night in Macon so we contacted Macon Subaru to ask if it could be evacuated by service. We took a photo and texted it . Upon arrival at the dealership, we were taken directly into service and within minutes Jamie Meeks brought us back to view the underside of our vehicle. All was okay and he showed us where the metal piece pierced the protective cover with no damage but metal piece was gone. We assumed we drove over it on the highway and lost it before getting to Macon We were so relieved and reassured. We were also impressed and happy with service accommodating us so quickly and then told there was no charge for this service! Awesome dealership, awesome service! Thanks again so much Jamie!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Macon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am familiar with Subaru of Macon and I looked there
I am familiar with Subaru of Macon and I looked there first, in search of a used Forester. They didn't have any in my price range so I bought one at an Acura dealer. I went back to Subaru of Macon to get my new 2019 Forester serviced. They treated me like I had bought a new car from them. They answered all of my questions and did good work on my car. I trust them and that goes a long way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rose, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
Always friendly service managers.
Always friendly service managers. Waiting area and rest rooms are very clean and wait time is usually an hour or under. Usually get a car if wait maybe longer, nice shopping & restaurants close. Love my Subaru !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Audrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I've been dealing with their service department since we
I've been dealing with their service department since we purchased our 2018 Outback new. Professionals every one of them. The service writers are thorough efficient and look for ways to save you money. I couldn't be more pleased with a service department. Keep up the good work. Marcus Smith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marcus, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great costumer service, easy to get a ride while waiting,
Great costumer service, easy to get a ride while waiting, and very nice. Comfortable waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Susan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Great customer service and ease of communication.
Great customer service and ease of communication. We have enjoyed our five year relationship with them, which is not often the case with car dealers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eric, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Jackson Automotive (Subaru of Macon) is the best
Jackson Automotive (Subaru of Macon) is the best dealership around. Their salesman Seth was very knowledgeable and pressure free when me and my husband were shopping for a Subaru Outback. Anida in the internet sales department answered every question i had and provided me with ample information to make my decision. I will recommend this location to anyone searching for a Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Anna, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
We were very pleased with the service we received from
We were very pleased with the service we received from Vinny and the Finance Manager. Will highly recommend Subaru of Macon to our friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!