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Regency USA Inc

(29 reviews)
Visit Regency USA Inc
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday 11:00am–5:00pm
(424) 772-3827 (424) 772-3827

Inventory

See all 112 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
With years of experience serving the area our dealership is dedicated to offering high-quality pre-owned vehicles to our customers.

From the moment you walk through our door we're committed to providing you with a great car-buying experience. With our skilled sales staff and financing options we'll help you get the vehicle you want at the great price you deserve.

Our goal is for you to be so delighted with your vehicle purchase that you'll come see us when you need your next car and will happily recommend us to friends and family.
We look forward to meeting you.
We're committed to providing you with a great car-buying experience.

Reviews

(29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Regency USA Inc from DealerRater.

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The most dishonest dealership that scammed me out of $6,000! The owner cancelled my financing called me a crackhead, said I was going to jail for embezzlement, said he was calling CPS on me and even accused me of swapping the engine & transmission. These people sold me a Dodge Challenger SRT except come to find out that emblem was glued onto the car and it was not an SRT! The owner towed the vehicle and said he threw my expensive belongings in the “trash” immediately. This happened all because I complained that they had things super glued onto the car, changed the agreed upon price, lied about the vehicle having frame damage and said he was going to take the car and keep my money and thats exactly what the owner did before the first payment was due he had it all planned out! Deception and criminal behavior at its best from the scamming owner who also said he made $5 million a year and owned 12 dealerships!! He should be investigated

The most dishonest dealership that scammed me out of $6,000! The owner cancelled my financing called me a crackhead, said I was going to jail for embezzlement, said he was calling CPS on me and even accused me of swapping the engine & transmission. These people sold me a Dodge Challenger SRT except come to find out that emblem was glued onto the car and it was not an SRT! The owner towed the vehicle and said he threw my expensive belongings in the “trash” immediately. This happened all because I complained that they had things super glued onto the car, changed the agreed upon price, lied about the vehicle having frame damage and said he was going to take the car and keep my money and thats exactly what the owner did before the first payment was due he had it all planned out! Deception and criminal behavior at its best from the scamming owner who also said he made $5 million a year and owned 12 dealerships!! He should be investigated

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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After purchasing a flight & giving the dealership $6,000 cash dwn payment for a Dodge Challenger that had fake SRT emblems. The day after driving home, I made several complaints so the actual owner contacted me accusing me of being a “typical crackhead”, said I was going to jail for embezzlement, said he called CPS on me, cancelled my financing and then told me to take it several hours away to get it inspected because he suspected I swapped the engine & transmission & once i do that he would Zelle me a partial refund of my deposit. The only thing was that he continuously failed to give me the location of the inspection. About 6 wks after getting the car and many failed attempts to arrange to return it, the owner towed it away and said that I lost the car and my money but that he made about $5 million a year & owned 12 dealerships. I asked where are all my belongings I had some extremely expensive & sentimental items in the trunk his reply was “trash”! I sent two certified demand letters for my down payment & estimated cost of belongings & never got a response! That is bad business

After purchasing a flight & giving the dealership $6,000 cash dwn payment for a Dodge Challenger that had fake SRT emblems. The day after driving home, I made several complaints so the actual owner contacted me accusing me of being a “typical crackhead”, said I was going to jail for embezzlement, said he called CPS on me, cancelled my financing and then told me to take it several hours away to get it inspected because he suspected I swapped the engine & transmission & once i do that he would Zelle me a partial refund of my deposit. The only thing was that he continuously failed to give me the location of the inspection. About 6 wks after getting the car and many failed attempts to arrange to return it, the owner towed it away and said that I lost the car and my money but that he made about $5 million a year & owned 12 dealerships. I asked where are all my belongings I had some extremely expensive & sentimental items in the trunk his reply was “trash”! I sent two certified demand letters for my down payment & estimated cost of belongings & never got a response! That is bad business

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not one person greeted me as I walked up and pass three workers and one guy working on a car was called boss by another. I guess they assumed I didn’t have the means to walk away with paid in full. I finally make my way back to the front after browsing, but I knew what I came for, But it was not impressive. So I just walked thru and back. I point out all the scuffs around a Lexus and 3 huge dents on the roof. The dismissive worker said this car is $23k and that I could fix the dents myself and that if $23k isn’t doable then the car “was not for me.” A yo! This is the worst type of business in Los Angeles let alone a car dealership. I would never give my money to any people like this. Good thing I’m shopping out of want more than need. No wonder I see why they had such bad reviews.

Not one person greeted me as I walked up and pass three workers and one guy working on a car was called boss by another. I guess they assumed I didn’t have the means to walk away with paid in full. I finally make my way back to the front after browsing, but I knew what I came for, But it was not impressive. So I just walked thru and back. I point out all the scuffs around a Lexus and 3 huge dents on the roof. The dismissive worker said this car is $23k and that I could fix the dents myself and that if $23k isn’t doable then the car “was not for me.” A yo! This is the worst type of business in Los Angeles let alone a car dealership. I would never give my money to any people like this. Good thing I’m shopping out of want more than need. No wonder I see why they had such bad reviews.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very easy to deal with, no Hassel. They really took care of me, great experience would recommend.

Very easy to deal with, no Hassel. They really took care of me, great experience would recommend.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I never heard from them. I never got any response from the car dealership so I’m very disappointed with the company

I never heard from them. I never got any response from the car dealership so I’m very disappointed with the company

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They did not respond to my request for the car availability. No time to respond.

They did not respond to my request for the car availability. No time to respond.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I bought a 2006 GMC Sierra and am very pleased with my purchase .Fast , friendly service

I bought a 2006 GMC Sierra and am very pleased with my purchase .Fast , friendly service

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Love my car Mike was really helpful answered all my questions over the phone.highly recommend

Love my car Mike was really helpful answered all my questions over the phone.highly recommend

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stop selling cars start selling popcorn at a circus! Get these guys on the record for everything they say like I did. They practice deception to their customers. Have someone go over the paperwork, msgs, emails, and vehicle because they seem to not understand basic consumer laws. I dont have enough space or time to detail the long list of clear issues. If they dont engage in fairness let them know they have to fix the mistakes because if not, they will be held legally for it! Thats a promise I can keep! Record everything!

Stop selling cars start selling popcorn at a circus! Get these guys on the record for everything they say like I did. They practice deception to their customers. Have someone go over the paperwork, msgs, emails, and vehicle because they seem to not understand basic consumer laws. I dont have enough space or time to detail the long list of clear issues. If they dont engage in fairness let them know they have to fix the mistakes because if not, they will be held legally for it! Thats a promise I can keep! Record everything!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They been really good to me !love my car runs great .pablo was very nice an friendly

They been really good to me !love my car runs great .pablo was very nice an friendly

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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