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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Top notch service department.

Top notch service department. I was in and out in less than an hour for an oil change and tire rotation. I usually do that stuff myself but the price is very reasonable, I’d rather pay their price than roll around on the ground and use 3 hours of my day. Highly recommend !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Elijah Casto was a great salesman.

Elijah Casto was a great salesman. He answered every question we had and really took the time to talk to us about what we wanted! I will differently go there again when we need another vechicle! Thank you Elijah!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I just bought a new Pathfinder Platinum a few days ago,

I just bought a new Pathfinder Platinum a few days ago, and I love it! The buying experience was great. Eric Briles was the salesman, and he was outstanding. If you’re looking for a good deal and a nice ride, visit Moses Nissan in St. Albans!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mine was an ordeal!

Mine was an ordeal! I went in to get my brakes fixed in my BMW that was 10 years old and they were destroyed. I had family functions all weekend and it was too dangerous to drive and had been eyeing a pathfinder for about a year. They had just ONE on the lot! I said goodbye to the old and got the new. Thank you to Aric for helping me test drive to make sure it was exactly what I wanted- and I love it more than the BMW! He went back and forth between lots, getting prices as the stress was pretty high to get us on the road and where we needed to be on time (in another state!). Thank you Aric and Moses for the deal and getting us in a safe and new vehicle that we love with lots more room. My daughter can wait until she turns 15 to start driving, HA!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went in to test drive a brand new Sentra and was help

I went in to test drive a brand new Sentra and was help by Darius. He was so nice and very knowledgeable and answered all my questions! I was 100% sure I wanted the orange Sentra and even though they did not have one on the lot they found one for me and I drove home in one less than 24 hours later!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Smoothest car buying experience we've ever had.

Smoothest car buying experience we've ever had. Darius and the sales team were great at meeting all of our wants and needs for a new vehicle for our family. Very family friendly business, everyone was so kind to our toddler who climbed in the driver's seat of every car in the showroom during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you for honoring an oil change service that was out

Thank you for honoring an oil change service that was out of the system that came with the purchase of the car! Fast and dependable service, will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I came here the other day to trade my car in , i

I came here the other day to trade my car in , i originally was at moses across the street and i got paired with Wyatt. Wyatt stayed with me for 4 hours helping me try to get approved and get what i wanted ! He eventually got me with a 2025 nissan sentra. Wyatt was so sweet , hardworking, he talked me through the process and how everything would go. he was such a nice kid and i’d definitely recommend him to anyone! I love my new car and i thank everyone at nissan and moses for helping me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience was horrible!

My experience was horrible! They charged me almost 200$ to fix my car that never got fixed after them telling me on the phone that they could fix it! I even spoke to a lady and she told me it could be driven and was fine clearly it wasn’t cause I ended up having it towed to my house. The mechanic sent me a video of everything that should be done to it and was gonna charge me more for doing it which i declined. Horrible experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I purchased a brand new 2025 Nissan Frontier on Memorial

I purchased a brand new 2025 Nissan Frontier on Memorial Day. I am very satisfied with the customer service provided to me and my salesman Elijah was great throughout the buying process! Very satisfied with my new pickup!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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