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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

(1,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moses Nissan of St. Albans from DealerRater.

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Fast and very easy.

Fast and very easy.Had me in and out in less than 30 minutes .I was very happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Cary! Thank you for giving us a very good review. We appreciate you.

After a previous bad experience I was scared to walk into

After a previous bad experience I was scared to walk into another dealership. But I was welcomed with open arms at Moses! Everyone was so friendly and made you feel welcomed. I cannot praise Aric enough for all of his help and just his overall personality! They were able to get me a low interest rate and a payment I could afford. I would easily recommend them to any and everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sydney! Thank you for giving us, and especially Aric, a fantastic review. I'm glad we were able to allay your fears and make your experience a good one. Thank you for choosing Moses. We appreciate you.

Quality, knowledgeable and friendly service.

Quality, knowledgeable and friendly service. I have purchased my last several cars from Moses.TY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sue! Thank you for being a repeat customer and for giving us a great review. We appreciate you.

Great service.

Great service. Prompt and very knowledgeable of my issue with the power window. Top shelf

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Darren! Thank you for giving us a 5-star review. We appreciate you.

Love my Nissan Kicks I bought at Moses Nissan of St

Love my Nissan Kicks I bought at Moses Nissan of St Albans and salesman Jason Crow is the best thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Diana! I'm glad you're loving your Kicks. Thank you for giving us and Jason a very good review. We appreciate you.

Got in for my scheduled service before scheduled

Got in for my scheduled service before scheduled time,took maybe 30 minutes for completion.Received updates and actual video if whole process.Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Terry! I'm glad our service department could take care of you in such a timely manner. Thank you for your 5-star review. We appreciate you.

Kim is always courteous.

Kim is always courteous. Very helpful and explains clearly. I do get discouraged when I describe a problem and they can never duplicate it. It’s then necessary to make another trip when the problem gets worse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gerry! Thank you for giving Kim and our dealership a 5-star review. I know how frustrating it can be when an issue can't be diagnosed and we appreciate your patience when that happens. Thank you for choosing Moses. We appreciate you.

They were very helpful, and Eric my salesman was great

They were very helpful, and Eric my salesman was great answering all my questions. If your looking to make a purchase, I would recommend checking them out!! I am very pleased with the service I received from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kelton! Thank you for giving Aric a very good review and your recommendation. We appreciate you.

Great salesmanship very polite and helpful love the New

Great salesmanship very polite and helpful love the New car thank you Nissan salemen for your business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen! I'm glad you found our customer service to be so good. Thank you for giving us an excellent review. We appreciate you. Enjoy your new Nissan!

I absolutely love Moses!

I absolutely love Moses! The people are amazing. Service is impeccable, and the atmosphere is cozy enough to nap..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carrie! Thank you for giving us a wonderful review. I'm glad you feel so good about doing business with us. Thank you for choosing Moses. We appreciate you.