Reviews
Write a reviewBUYER BEWARE I purchased a 2013 Silverado for $19,000 in cash a little over two years ago. I regret not having a mechanic inspect it before signing anything. Within the first week, I discovered the truck was severely rusted underneath. It was clear someone had sprayed a coating under the truck and in the bed to hide the extent of the rust. I ended up putting more than $7,000 into repairs, only to later find a hole in the frame near the gas tank. I filed a complaint with the State of Florida, but was told there was nothing they could do because the vehicle was sold “AS‑IS.” The dealership gave me a few hundred dollars to withdraw the complaint, and I took it, hoping I could still save the truck. Unfortunately, things only got worse. In December, when I went to get new tires and an alignment, I was told the rust had advanced so badly that an alignment wasn’t even possible. The frame is now so compromised that it would require a major overhaul—likely another $10,000—to even attempt to salvage it. After spending nearly $28,000 in just two years, I had no choice but to drain my savings to buy another truck, and now I’m stuck with a car payment. A very expensive lesson learned. If you go there, DO NOT BUY anything without having it inspected by a trusted mechanic. And DO NOT BUY anything on their lot that comes from New York or any other snow state—you may end up with the same nightmare I did.
BUYER BEWARE I purchased a 2013 Silverado for $19,000 in cash a little over two years ago. I regret not having a mechanic inspect it before signing anything. Within the first week, I discovered the truck was severely rusted underneath. It was clear someone had sprayed a coating under the truck and in the bed to hide the extent of the rust. I ended up putting more than $7,000 into repairs, only to later find a hole in the frame near the gas tank. I filed a complaint with the State of Florida, but was told there was nothing they could do because the vehicle was sold “AS‑IS.” The dealership gave me a few hundred dollars to withdraw the complaint, and I took it, hoping I could still save the truck. Unfortunately, things only got worse. In December, when I went to get new tires and an alignment, I was told the rust had advanced so badly that an alignment wasn’t even possible. The frame is now so compromised that it would require a major overhaul—likely another $10,000—to even attempt to salvage it. After spending nearly $28,000 in just two years, I had no choice but to drain my savings to buy another truck, and now I’m stuck with a car payment. A very expensive lesson learned. If you go there, DO NOT BUY anything without having it inspected by a trusted mechanic. And DO NOT BUY anything on their lot that comes from New York or any other snow state—you may end up with the same nightmare I did.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone at Florida Trucks is super very friendly and professional. They helped me find the perfect truck I love it Everyone go to Florida Trucks
Everyone at Florida Trucks is super very friendly and professional. They helped me find the perfect truck I love it Everyone go to Florida Trucks
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
super awesome dealership everyone is really friendly and trucks are the best around , definitely recommend checking out florida trucks deland ! couldnt decide what i wanted
super awesome dealership everyone is really friendly and trucks are the best around , definitely recommend checking out florida trucks deland ! couldnt decide what i wanted
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Found a great looking used Ram 3500 Laramie online, contacted the dealership and they have the easiest buying process I've ever experienced. Everything was very front forward and the truck was even better looking in person, they also had all the service records to go along with it. Thank you for my new Diesel pickup truck. Would recommend to family, friends, and co-workers.
Found a great looking used Ram 3500 Laramie online, contacted the dealership and they have the easiest buying process I've ever experienced. Everything was very front forward and the truck was even better looking in person, they also had all the service records to go along with it. Thank you for my new Diesel pickup truck. Would recommend to family, friends, and co-workers.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This place deserves ZERO stars. We purchased a vehicle from them and a few days later we were told to put more money down or bring the vehicle back. We made our offer of how much more we could give them and it was not accepted. When we agreed to bring the vehicle back we were told there was a “$1,000 RESTOCKING FEE” but no where in any contract we signed was that stated and no where in that building was it on a sign like they claimed. The owner is a xxxxxxxx and even told us he was going to FIRE Alan (salesman) if we didn’t agree to the $1,000 restocking fee. And all of our phone calls were recorded with the owner and salesman. I wish I would have read the reviews of this place prior to even thinking of coming to this scammer car lot. Save yourself the time, stress and money and go somewhere else. No vehicle warranty’s and just take a look in the back lot and see all of the xxx vehicles they have getting ready to put up front. The only thing this place is good at is making a vehicle look good.
This place deserves ZERO stars. We purchased a vehicle from them and a few days later we were told to put more money down or bring the vehicle back. We made our offer of how much more we could give them and it was not accepted. When we agreed to bring the vehicle back we were told there was a “$1,000 RESTOCKING FEE” but no where in any contract we signed was that stated and no where in that building was it on a sign like they claimed. The owner is a xxxxxxxx and even told us he was going to FIRE Alan (salesman) if we didn’t agree to the $1,000 restocking fee. And all of our phone calls were recorded with the owner and salesman. I wish I would have read the reviews of this place prior to even thinking of coming to this scammer car lot. Save yourself the time, stress and money and go somewhere else. No vehicle warranty’s and just take a look in the back lot and see all of the xxx vehicles they have getting ready to put up front. The only thing this place is good at is making a vehicle look good.
- Customer service
- 2.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good place to purchase a used truck … salesperson was courteous to deal with truck price was very good. Good price and good customer service .. recommend
Good place to purchase a used truck … salesperson was courteous to deal with truck price was very good. Good price and good customer service .. recommend
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience purchasing my 2019 F350! Drove here from central South Carolina and was in and out in no time. I definitely recommend using these guys for your truck purchases!
Great experience purchasing my 2019 F350! Drove here from central South Carolina and was in and out in no time. I definitely recommend using these guys for your truck purchases!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Florida Truck Sales crew and staff exude awesome service . i truly appreciated the patience sales representative Mark displayed during this entire selecting and purchasing of the Ford 350 Super Duty Truck process.
The Florida Truck Sales crew and staff exude awesome service . i truly appreciated the patience sales representative Mark displayed during this entire selecting and purchasing of the Ford 350 Super Duty Truck process.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lance provided us with superb customer service. He went far above anything we could have hoped for. We purchased the truck sight unseen, relying on Lance's personal level of integrity. He even took care of the shipment of the truck from Deland to the Tallahassee area. Pleasure to work with!
Lance provided us with superb customer service. He went far above anything we could have hoped for. We purchased the truck sight unseen, relying on Lance's personal level of integrity. He even took care of the shipment of the truck from Deland to the Tallahassee area. Pleasure to work with!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The salesman Alan was very accommodating, helpful and knowledgeable. Great service and will purchase my next truck there as well. Highly recommend them to any one that wants a great truck deal.
The salesman Alan was very accommodating, helpful and knowledgeable. Great service and will purchase my next truck there as well. Highly recommend them to any one that wants a great truck deal.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase