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Midway Auto Outlet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 8:30am to 7:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–6:00pm
Saturday 8:30am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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William Dunn is a vet knowledgeable kind down to earth sales man that will go above and beyond even if means staying late to accommodate you and your needs.

William Dunn is a vet knowledgeable kind down to earth sales man that will go above and beyond even if means staying late to accommodate you and your needs.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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William Dunn is very knowledgeable and kind went above and beyond he makes sure you have everything you need even if means staying after hours.

William Dunn is very knowledgeable and kind went above and beyond he makes sure you have everything you need even if means staying after hours.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bought my 2013 GMC TRUCK FROM HERE VERY VERY VERY VERY GOOD SERVICE. Would recommend this dealer to anyone great sales team. Great financial service. Perfect place will definitely come back. To this company.

Bought my 2013 GMC TRUCK FROM HERE VERY VERY VERY VERY GOOD SERVICE. Would recommend this dealer to anyone great sales team. Great financial service. Perfect place will definitely come back. To this company.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My initial review was rather poor due to my initial experience being rather poor... however, the dealership did step up and offered to take a look at the vehicle I had just purchased. All necessary repairs were made by the service team at no additional cost to myself, and I was even offered a courtesy vehicle to drive in the interim. They even dropped my vehicle back off at my house and returned the courtesy vehicle when repairs were finished. Jason in sales and Chris in service were the saving points of this dealership and I am very appreciative of them both. Thank you for turning this around. If this level of service and care had been employed when my issues had first been reported, I would have happily given this dealership a 5 star rating.

My initial review was rather poor due to my initial experience being rather poor... however, the dealership did step up and offered to take a look at the vehicle I had just purchased. All necessary repairs were made by the service team at no additional cost to myself, and I was even offered a courtesy vehicle to drive in the interim. They even dropped my vehicle back off at my house and returned the courtesy vehicle when repairs were finished. Jason in sales and Chris in service were the saving points of this dealership and I am very appreciative of them both. Thank you for turning this around. If this level of service and care had been employed when my issues had first been reported, I would have happily given this dealership a 5 star rating.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Have tried calling them to trade back the junk they sent me and management wont return call or answer questions, would never deal with them again

Have tried calling them to trade back the junk they sent me and management wont return call or answer questions, would never deal with them again

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I bought a used 2005 Escalade ext , six days later tranny causes problems after 3 days finally got a call and yes they fixed it free and clear but after a month of fighting for a title they ended up sending it to the wrong towns courthouse and wont return calls to get the problem fixed, on top of that they didn't align the truck or change the oil or even bother to put fuel in it after the repairs were made overall very unhappy

I bought a used 2005 Escalade ext , six days later tranny causes problems after 3 days finally got a call and yes they fixed it free and clear but after a month of fighting for a title they ended up sending it to the wrong towns courthouse and wont return calls to get the problem fixed, on top of that they didn't align the truck or change the oil or even bother to put fuel in it after the repairs were made overall very unhappy

Rating breakdown (out of 5):
Customer service
1.0
Buying process
2.0
Quality of repair
2.0
Overall facilities
4.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Adam Hernandez helped us with our purchase of our chevy impala. He was very helpful and wanted to make sure that we got the right car. Would really recommend this dealer to anyone.

Adam Hernandez helped us with our purchase of our chevy impala. He was very helpful and wanted to make sure that we got the right car. Would really recommend this dealer to anyone.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Adam Hernandez was great to work with and very friendly. He is also very patient and is passionate about what he does. Great personally and very helpful.

Adam Hernandez was great to work with and very friendly. He is also very patient and is passionate about what he does. Great personally and very helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review, Catrina! We're happy to hear Adam took good care of you. Enjoy your new ride!

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