Reviews
Write a reviewI responded twice looking for information and never heard
I responded twice looking for information and never heard from them! Evidently they didn’t want to sell the car!
I responded twice looking for information and never heard
I responded twice looking for information and never heard from them! Evidently they didn’t want to sell the car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Easy to work with and no-pressure
After a horrible experience shopping for a BMW M760i remotely from Car Connection in Georgia, I had the exact opposite dealing with David Leon at CJ Auto Group. I have bought cars from out-of state 4 times previously. I know how this process should go. First things first. An independent dealer friend of mine taught me: if you see a trade-in at a major dealer (Ford, Audi, Mercedes, BMW, etc) and they want to sell it themselves? THAT car is a creampuff. They only keep the ones that require no work, and can turn around with no issues. The ones that look worn, or have issues, they auction off to smaller independent dealers like his dealership. Only occasionally do they auction off a trade-in that is a winner. In the case of the independent dealers, sometimes you get some good ones at auction. Sometimes you don't. Georgia's, Car Connection's M760i was one of the unfortunate buys. And they gave me a bunch of crap when I told them I was not interested anymore. CJ Auto Group is just such an independent dealer and they have to be more careful when buying cars at auction. In the case of the lovely 12k mile 2018 BMW M760i I bought from them, they had scored a winner! The interior was basically perfect. Since the all-Merino-leather interior was an almost-white beige, I was worried before I got there even thought I had pictures from David of items I asked him to shoot for me, but...it looks flawless in person. David was smooth, easy to work with and no-pressure the whole time. He accommodated my request for a walk-around video and then, some additional pictures, a week before I expressed real interest. I had an old friend of a friend inspect it the day before I came, to ensure it did not smell like smoke (always ask your inspector if THEY smoke, or they cannot help you) and how the car looked, generally. He was an old enough guy he had no idea how to take pics and send them over email, but I trusted my source, and CJ allowed him to do his job. Once I drove the 6 hours it took for me to get there, the car was ready, freshly washed and looking fantastic. After all the research I had done, weeks of asking for pictures and follow ups from 3 dealers, once I saw it in person, I knew I was buying it before I even test-drove it. I just wanted David to explain some of the car's tech to me. I would consider CJ again, if I wanted them to look for something special for me at auction, that I don't have access to. And if it happens to be in stock already, of course I would buy from them again!
Easy to work with and no-pressure
After a horrible experience shopping for a BMW M760i remotely from Car Connection in Georgia, I had the exact opposite dealing with David Leon at CJ Auto Group. I have bought cars from out-of state 4 times previously. I know how this process should go. First things first. An independent dealer friend of mine taught me: if you see a trade-in at a major dealer (Ford, Audi, Mercedes, BMW, etc) and they want to sell it themselves? THAT car is a creampuff. They only keep the ones that require no work, and can turn around with no issues. The ones that look worn, or have issues, they auction off to smaller independent dealers like his dealership. Only occasionally do they auction off a trade-in that is a winner. In the case of the independent dealers, sometimes you get some good ones at auction. Sometimes you don't. Georgia's, Car Connection's M760i was one of the unfortunate buys. And they gave me a bunch of crap when I told them I was not interested anymore. CJ Auto Group is just such an independent dealer and they have to be more careful when buying cars at auction. In the case of the lovely 12k mile 2018 BMW M760i I bought from them, they had scored a winner! The interior was basically perfect. Since the all-Merino-leather interior was an almost-white beige, I was worried before I got there even thought I had pictures from David of items I asked him to shoot for me, but...it looks flawless in person. David was smooth, easy to work with and no-pressure the whole time. He accommodated my request for a walk-around video and then, some additional pictures, a week before I expressed real interest. I had an old friend of a friend inspect it the day before I came, to ensure it did not smell like smoke (always ask your inspector if THEY smoke, or they cannot help you) and how the car looked, generally. He was an old enough guy he had no idea how to take pics and send them over email, but I trusted my source, and CJ allowed him to do his job. Once I drove the 6 hours it took for me to get there, the car was ready, freshly washed and looking fantastic. After all the research I had done, weeks of asking for pictures and follow ups from 3 dealers, once I saw it in person, I knew I was buying it before I even test-drove it. I just wanted David to explain some of the car's tech to me. I would consider CJ again, if I wanted them to look for something special for me at auction, that I don't have access to. And if it happens to be in stock already, of course I would buy from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
David was amazing. I am in the market for a BMW I8 and saw one on Cars.Com. It had been up a couple of days and when I finally made my way to the dealership it was gone (I didn’t call first). Guess what, David straight up went and got another one and brought it to the dealership!!! Customer service was excellent, no pressure, super nice guy.
Great Experience
David was amazing. I am in the market for a BMW I8 and saw one on Cars.Com. It had been up a couple of days and when I finally made my way to the dealership it was gone (I didn’t call first). Guess what, David straight up went and got another one and brought it to the dealership!!! Customer service was excellent, no pressure, super nice guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Expensive Car, awesome experience
Bought a 2018 Porsche GT3 sight unseen from Tennessee. The car showed up in impeccable, as advertised condition. David was easy to work with, communicated well and worked with the transporter to get the car to me quickly and safely. Top notch!
Expensive Car, awesome experience
Bought a 2018 Porsche GT3 sight unseen from Tennessee. The car showed up in impeccable, as advertised condition. David was easy to work with, communicated well and worked with the transporter to get the car to me quickly and safely. Top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nice People, Nice Dealership
I was in the market for a Ford Mustang GT for well over a year now, but haven't test driven one ever until recently. David at the dealership helped me a lot starting from the moment we met to me actually driving my car home. He was knowledgable about both the car itself and the purchasing process. And the price negotiation with him went smoothly with no strings attached at all.
Nice People, Nice Dealership
I was in the market for a Ford Mustang GT for well over a year now, but haven't test driven one ever until recently. David at the dealership helped me a lot starting from the moment we met to me actually driving my car home. He was knowledgable about both the car itself and the purchasing process. And the price negotiation with him went smoothly with no strings attached at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
this car had a accident recently on April 7
This car had an accident recently on April 7 I don’t know why didn’t want to tell us about it my suggestion run the Vin number through Carfax or your insurance company before you guys buy this car
this car had a accident recently on April 7
This car had an accident recently on April 7 I don’t know why didn’t want to tell us about it my suggestion run the Vin number through Carfax or your insurance company before you guys buy this car
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Tom, it pains us to see negative feedback. We have reviewed the CarFax on all vehicles sold for the last four months to see if any vehicles had any accidents or damages with none coming up. We have searched for your name and location in our database but was unable to find you in our system. I can assure you that our team goes to great lengths so that every client receives all relevant information they need to make the best, most informed purchasing decision. This is why we provide free Carfax reports on all of our vehicle pages and in the dealership. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail to sort this matter out. Respectfully, David L | General Manager 626-898-0606
Great place to find some high end cars!
I have been in the market for a 2017 Nissan GT-R for a few months, both new and/or used. I visited local Nissan dealerships with some slightly used GT-Rs that should be mint, but they were all beat up (curb rash, scuff marks, scratches, front lip damage, etc). I shopped around online for new ones within 500 miles and none of the Nissan dealers would work with me on pricing. They would not budge at all! I finally decided to check out an independent dealer and found CJ Auto Group. The dealership was small, but the quality of the cars they have on their lot are all clean, high end vehicles. This is where I found a very clean pearl white 2017 GT-R with only 5200 miles! David and Solo were both easy to work with. Best of all, they were willing to work with me on pricing on what I thought was a fair deal. If you're in the market slightly used but high end cars, do yourself a favor and check out CJ Auto Group!!
Great place to find some high end cars!
I have been in the market for a 2017 Nissan GT-R for a few months, both new and/or used. I visited local Nissan dealerships with some slightly used GT-Rs that should be mint, but they were all beat up (curb rash, scuff marks, scratches, front lip damage, etc). I shopped around online for new ones within 500 miles and none of the Nissan dealers would work with me on pricing. They would not budge at all! I finally decided to check out an independent dealer and found CJ Auto Group. The dealership was small, but the quality of the cars they have on their lot are all clean, high end vehicles. This is where I found a very clean pearl white 2017 GT-R with only 5200 miles! David and Solo were both easy to work with. Best of all, they were willing to work with me on pricing on what I thought was a fair deal. If you're in the market slightly used but high end cars, do yourself a favor and check out CJ Auto Group!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luxury Service
Tremendous experience on a remote purchase!!!!! C and J Auto treated me with professionalism I have not witnessed in the car buying process. This was the first high end vehicle (Porsche) that I have ever purchased. David at C and J handled all of my questions. The value they delivered was enough for me to buy the car and have it shipped across the country. After the purchase was truly when they excelled. Every question and concern was answered promptly and courteously. After the vehicle arrived, they followed up to insure the car was as advertised, the delivery process was professional and that we were happy with the purchase. On all accounts we were completely satisfied. If you are in he market for a nice car, you can’t find a better dealership in the country that will deliver the perfect car to your doorstep and you don’t even have to leave your house to see it!
Luxury Service
Tremendous experience on a remote purchase!!!!! C and J Auto treated me with professionalism I have not witnessed in the car buying process. This was the first high end vehicle (Porsche) that I have ever purchased. David at C and J handled all of my questions. The value they delivered was enough for me to buy the car and have it shipped across the country. After the purchase was truly when they excelled. Every question and concern was answered promptly and courteously. After the vehicle arrived, they followed up to insure the car was as advertised, the delivery process was professional and that we were happy with the purchase. On all accounts we were completely satisfied. If you are in he market for a nice car, you can’t find a better dealership in the country that will deliver the perfect car to your doorstep and you don’t even have to leave your house to see it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never contacted me back
What can I say? They didn't even bother contacting me. I submitted a request for info about a vehicle. They ignored it and a couple of weeks later the listing is gone. Oh well all is fair but don't expect a great review.
Never contacted me back
What can I say? They didn't even bother contacting me. I submitted a request for info about a vehicle. They ignored it and a couple of weeks later the listing is gone. Oh well all is fair but don't expect a great review.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Den, Thank you for bringing up this concern, this is a very important matter. I will research this issue to see what happened. Feel free to contact me directly at 626-898-0606 or email me at david.cjautogroup@gmail.com. -David Leon., General Manager
Terrible customer service
I was willing to pay 40K cash for a Porsche Boxster and David the manager was unwilling to have the car inspected prior to purchase. This is common practice especially when the CarFax shows that there has not been maintained per specifications. It's unfortunate they are reluctant to not guarantee a car after inspection as well as not willing to work with the customer.
Terrible customer service
I was willing to pay 40K cash for a Porsche Boxster and David the manager was unwilling to have the car inspected prior to purchase. This is common practice especially when the CarFax shows that there has not been maintained per specifications. It's unfortunate they are reluctant to not guarantee a car after inspection as well as not willing to work with the customer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Karen, We welcome third party inspections for any of our vehicles whether its at a franchise dealer or a local mechanic at the expense of the purchaser. Every vehicle is inspected before its up for sale. Most of our vehicles still carry factory warranty. Please feel free to contact us if you have any questions or concern.