Mercedes-Benz of Orange Park

I had my MB annual service with MB of Orange Park and Rodney Rivers was my service advisor. He is great and always makes sure my service is done correctly and promptly. I would highly recommend Rodney and this dealership!

Mike is the best tech advisor you have! He is amazing, thorough, and has the best customer service skills 10/10

Can courteous understood my problem and explain it very well. Took time to make sure I understood what I needed on my car.

One of the best Mercedes dealerships I have experienced in years for service. Bob Barr was extremely helpful and knowledgeable.

My experience was great,I have never experienced less than excellence. Have the best service advisor.

Mike at Mercedes Benz of Orange Park is fantastic ! He never fails to treat me like I’m his only customer! He is professional, charismatic, helpful, knowledgeable and pays attention to every detail . If I have any questions he is very thorough with his explanations . I love the dealership and everyone there . Everyone is friendly , the lounge and kitchen is exceptional and if I could spend more time there , I would !! That’s how much I enjoy it. 10/10 recommend !

I’m always addressed with professionalism and courtesy. The dealership is clean and has a fantastic lounge area equipped with drinks, food and plenty of seating.

Professional, pleasant and with a positive attitude. I was able to obtain an appointment in a timely manner as well as a nice loaner vehicle

I took my car to Fields Mercedes Benz of Orange Park Monday, December 29, 2025. The engine light was on. They took it in immediately and the service team sent me a video while I was waiting to keep me informed. The Service Representative, Michael Drummond, was wonderful about giving me updates and, in about two hours, the problem was resolved under warranty and I was back on schedule. Everyone is pleasant and professional. I have purchased my cars at Fields since about 2010. Mr. Drummond is the very best Service Representative I've ever had. He really cares and shows it with exceptional care. While waiting, I talked with Alex Shelver about ordering me a new car as soon as they are available. Alex has the integrity that gives salesmen a good name. I prefer small cars, so I get my Smart Cars from Orange Park. My husband has purchased his Rolls Royces from Orlando, but we hear rumors they might be coming to Jacksonville. I do hope Mr. Fields will put them in Orange Park.

Super super great good fantastic go again love them go go go great the best great go go go