Reviews
Dealer is close to home.
Dealer is close to home. Convenient. I never did talk to Ben. I would have appreciated an explanation of the work done. Other than that, check in and check out was easy.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Tony, for sharing about your experience with Ron Tonkin Chrysler Dodge Jeep RAM Fiat. We appreciate your business and hope to see you again soon!
Adam took me in at last minute as i was not from the
Adam took me in at last minute as i was not from the area. Got my warranty done next day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat, we look forward to having you as a valued customer for many years to come!
It was a great day thank you beau for all your help it
It was a great day thank you beau for all your help it was a great experience thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, we're delighted Beau could deliver an excellent experience! - Ron Tonkin Chrysler Jeep Dodge RAM Fiat Team
ABSOLUTELY HORRIBLE SERVICE & A BUNCH OF LIARS!
ABSOLUTELY HORRIBLE SERVICE & A BUNCH OF LIARS! This is my SECOND review, because I deleted the first one after a manager reached out and promised to fix THEIR mistake. I came to buy a vehicle, I was not leaving without buying I drove 3 hours for it. I looked at my car and it was pouring rain I noticed what we thought were cracks on the sunroof but couldn’t tell for sure due to the down pour and the dark night sky. Their sales guy lied straight to our face and said no it’s not cracked it’s just rain puddles, we were skeptical but went through with it. Next morning sunny skies and sure enough the entire fixed sunroof is cracked everywhere. I look at the original listing of the vehicle and of course they hid the cracked sunroof in their ad. I call the sales guy and he says sorry but we can’t help you it’s sold as is. I leave a review and then Zander Biggers calls me and says no let’s fix this that’s not right, I get in contact with my ford dealer here in town and they make contact with Tonkin and as soon as it comes to scheduling repair and payment Tonkin starts ignoring their calls and is now refusing to call or email me and my local dealer back. This was in February and it’s October and I still for the life of me can’t get a single response. I’ve called and called and the front desk lady says oh yes they remember you they’ll call you back. Jacob specifically said he wants to help me and get this taken care of but again nothing. DO NOT buy from them unless you want meaningless back and forth. Never again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Brian Barnes at bbarnes@tonkin.com. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Experience, expertise and excellent customer’s service at
Experience, expertise and excellent customer’s service at the Ron Tonkin service department did make the process of taking care my jeep a wonderful experience. Thank you 💫
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marisol, we're delighted to hear that our Ron Tonkin Chrysler Jeep Dodge RAM Fiat service department provided you with a wonderful experience. Thank you for sharing your feedback!
Adam was great in getting my truck serviced and the
Adam was great in getting my truck serviced and the warrantee work accepted and complete within the week. Excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sam, we're delighted to hear that Adam provided excellent service for your truck at Ron Tonkin Chrysler Jeep Dodge RAM Fiat. Thank you for sharing your experience with us!
Professional Speedy Clean Quick Convenient Free
Professional Speedy Clean Quick Convenient Free Lyft home Coffee was pretty good actually Text updates were spot on
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome feedback! We're glad to hear you enjoyed our professional and convenient service at Ron Tonkin Chrysler Jeep Dodge RAM Fiat.
Gabriel is very helpful I'm really happy to received
Gabriel is very helpful I'm really happy to received service and explained from Gabriel
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's awesome to hear Gabriel delivered a wonderful Ron Tonkin Chrysler Jeep Dodge RAM Fiat experience. Thank you for taking the time to share your feedback!
They did the recalls and were very informative.
They did the recalls and were very informative. The service department said when my car would be ready and it was.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear our service department at Ron Tonkin Chrysler Jeep Dodge RAM Fiat kept you informed and met the timeline. Safe driving!
The Service department was excellent.
The Service department was excellent. Adam and the rest of the staff were very nice and very helpful.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Rachel, we're glad to hear Adam and the team at Ron Tonkin Chrysler Jeep Dodge RAM Fiat provided excellent service. Thanks for sharing your experience!