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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

(7,141 reviews)
Visit Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 12:00pm–9:00pm 7:00am–6:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 12:00pm–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 984-8628 (866) 984-8628
Used (866) 953-5060 (866) 953-5060
Service (678) 268-6151 (678) 268-6151

Reviews

(7,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth from DealerRater.

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We had an amazing experience buying our first car with

We had an amazing experience buying our first car with Angel Fereira, he helped us find the perfect car to meet our needs and made it possible for us to walk out the dealership with a Jeep Compass 2018, with really great monthly payments, i am really thankful that we went through this process with him, it couldn’t have been better! Great customer service, efficient and fast process. I would definitely come back to him for any future purchase and will recommend to all of my friends and family. I didn’t know that could buy my dream car until i knew him! 100% recommended and 5+ stars!! ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Aleshia and Sharon are Amazing!

Aleshia and Sharon are Amazing!! I purchased 3 vehicles and perform my services there and these ladies always go above and beyond to take care of me!😀😀 Thank you so much and I’ll always return because of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Great experience overall!

Great experience overall! Brady found the perfect Jeep for me and I left happy. Would definitely do business here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

Great place bought my first Jeep and second Jeep, so glad

Great place bought my first Jeep and second Jeep, so glad I upgraded to a four door Jeep!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family Brittany!

I love Rick Hendrick Chrysler dodge jeep ram duluth

I love Rick Hendrick Chrysler dodge jeep ram duluth Customer service a one I'll be back to buy a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family Brittany!

The dealership is very proficient, and effective.

The dealership is very proficient, and effective. The service representative who helped me was very thorough, and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family Brittany!

Everyone is so nice!

Everyone is so nice! Good customer service. My car was there longer than expected though

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family Brittany!

I arrived 30 minutes before my appointment and I was

I arrived 30 minutes before my appointment and I was checked in and out the door within 10 minutes. Great experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

While we wholeheartedly appreciate the great care that

While we wholeheartedly appreciate the great care that the service center takes of our vehicle, we always feel they’re trying to upsell many extra services that may not be necessary for our vehicle at the time of service. We take careful consideration of what the manufacturer recommends as well as the amount and type of mileage we’re putting on our vehicle. Perfect example, when our car only had about 15,000 miles on it, the team was already trying to get us to purchase new tires. We got 25,000 miles out of those tires before they had to be replaced. Some people don’t think about what they really need any trust the service advisors to make appropriate recommendations. I would argue that the service team should do their best to consider the customer’s actual needs and not just recommend what they have on some checklist based on mileage of the vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!

It was a pleasure to do business with you.

It was a pleasure to do business with you. From the moment we walked in I felt welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and welcome to the Hendrick family!