Reviews
Amazing service and timely responses on all of my
Amazing service and timely responses on all of my concerns. Would recommend the tech that assisted me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
I really loved the service and how well they moved fast
I really loved the service and how well they moved fast with my car and brought it out to me at s timely matter, and made sure I got the best care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Excellent customer service!
Excellent customer service! We bought a New Jeep Gladiator off the lot and everyone from Everyone from the General Manager to our sales person, Kneico Daniels, was helpful and interested in us being happy with the transaction. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and welcome to the Hendrick family!
Sales persons spoke low and did not give correct
Sales persons spoke low and did not give correct information about the oil change package getting it taken care of immediately had to go through a lot of different scenarios
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon
Great staff and friendly customer service!
Great staff and friendly customer service! Would definitely be going to back to service my Ram
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Wasted 5hrs of time with nothing be serviced or even
Wasted 5hrs of time with nothing be serviced or even looked at. That's with an appointment and not a walk in.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon
Awesome service!
Awesome service! Can always go to them when I need something done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
This was my 2nd back after my recalls my car had a
This was my 2nd back after my recalls my car had a burning plastic smell then a loud engine noise when i cranked the car and when i accelrated. I just got car service here 2 weeks prio towed it back to them would not drive then they aid i meed a new transmission. They did not do they job. Customer service was horrible both times. I called never could get my advisor . Manager blew concerns off. My car was working fine before going to them. Now i need a whole new transmission which they ran a diagnostics first time and didnt say anything and i believe was foul play due to someone broke my dipstick having car leak transmission causing extensive damage to my car within a two week period. I had previous issue with sales back 2020 customer service horrible as well aa gave my personal info out to someone that wasn't me! Never come here!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon
The service was excellent.
The service was excellent. Got me in and out, I was a walk in oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
Was very helpful thanks can I also get an understanding
Was very helpful thanks can I also get an understanding of potential recalls that are outstanding
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review and welcome to the Hendrick family!
