Lone Star Auto

I originally spoke to Ricky, who was quick, knowledgeable and accommodating. I could tell when dealing with him that he was genuine and honest, and I had no problems placing my faith in what he was telling me about their stock. When I showed interest in a vehicle, he suggested I take it for a spin which I did. When I got back he was busy with another customer and Angel took over for him in assisting me with my questions. Angel was very knowledgeable about the vehicles as welll, encouraging me to take other test drives. He was more than obliging desiring me to be happy and satisfied with my purchase, and he was willing to go the extra mile to make it so. For me, looking at cars has always been a high anxiety event but these two men made it a breeze! I was shocked at how relaxed and smooth the whole process was at this lot. The next time I’m in the market for a vehicle Lone Star auto will be the first stop on my list!

Beware! This dealership tries to sell cars with multiple mechanical issues. No inspection is conducted on their cars nor do they know about easy to spot issues.

They were very nice and helpful I’ve been in to buy 2 cars I’m looking for another one and they are age ppl I called Mike I’s great

One of the sales person was insulting, other customers were giving priority after I've been there for over an hour. Giving another person the keys to test drive the car I was getting ready to pay for. Embarrassed me in front of everyone, told me that I could leave or stay, so I left.

Dishonest xxxx of the Earth, will purposely try to sell a car that should not be on the car market due to improper engine maintenance and neglecting required repairs. Should be punished and fined for the evil heinous acts that they are committing these dirty vermin. Nothing but xxxx.

Dishonest about the state of the car I was buying. Purchased just below KKB estimate, and found out the next day that the transmission doesn't shift into third gear reliably. I'm hoping to use it as a trade in and expect to get maybe 25% of what I paid for it. In the meantime, if you see a Cadillac going 30mph on the interstate, don't honk at me. I'm just trying to get my lemon into third gear.

Had to replace several parts of the car, there is no way this could pass inspection. So annoying. Horn continues to blow fuses, headlights needed replaced, leaking oil pan, etc.

I went to this lot looking to buy a decent cash car, and was told the prices are on the windshield. There was a Nissan Rogue I was iffy on, but the price on the windshield was good ($5990) so I decided to purchase it. When time to pay the sales guy pulled the car up on the computer and it was on there for $6990. We said we expected to pay the price on the windshield so he called someone to ask. That man said no the price was $6990 but he would take off $300 "for our trouble"; we said no dice and left. I found it really lousy business not to honor the price THEY put on the vehicle. I mean if you go to literally ANY other store, they're going to honor the price they placed on the product. These people are screwy; beware of their bait and switch tactics!!

Excellent customer service.Satisfactiionbeyond expectation.Very good behavior.All staff members are very good.There all services r very excellent.They treat us in a very nice way we never forget this .

When we bought the car they said the only issue was there was a mileage error on the title. After we realized that the air bag light had been painted over. You could see the light when when you turn it on, but in the day time you can’t see that the light is constantly on. There is a seat sensor fail for the air bag, don’t know if it is the driver or passenger seat, it is several hundred dollars per seat replacement. I don’t like that we were not informed and they hid it by light being painted.