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Mazda Valley Stream

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM

Mazda Valley Stream Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2016

As a brand new Mazda dealership in New York, our goal is to make a positive and long lasting impression, building with it a reputation for treating our clients with respect, courtesy and value as if they are part of our family. Our priority is not only to meet your needs and expectations, but to greatly exceed them. Our Sales, Service and Management teams are friendly, professional and fully equipped to help make your experience a great one.

...



The Mazda of Valley Stream Finance department has an extensive experience in working with clients that have credit or income challenges. Whether you are in the market for a New, Certified Pre-Owned or Pre-Owned vehicle, Mazda of Valley Stream is your first and last stop.

Our staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

"Allow us to demonstrate our commitment to excellence!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
119 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 2, 2018

    Hands down the best dealer in the tri-state area???not just of the Mazdas???but of all car dealers! The most friendliest and inviting staff, not a slimy,... nor pushy, car slinger in sight! From the sales team, to the managers, all the way through paperwork, it was really one of the best car buying experiences I've ever had. And I had the pleasure of working with Jonathan who might be my new favorite person???even outside of car sales! Very knowledgable, informative, and genuinely cares about finding the perfect fit for his customers. (And deserving of so much respect!! Inside joke!) So happy with my new vehicle and will definitely be returning to keep it in tip-top shape or my next vehicle purchase. Don't waste your time anywhere else, let these fine folks woo you over themselves! =]

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tommy McGuinness

    Sales & Leasing Specialist

    (4.7) 13 reviews

    Kevin Persaud

    General Sales Manager

    (4.3) 32 reviews

    Jonathan Lakritz

    Sales Consultant

    NOT RATED

  • 4.0 out of 5
    November 19, 2018

    The sales manager was not able to give me the price I wanted so we parted ways. Stephannie was very helpful and professional about their dealership not... being able to match the price of another dealer.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Charley Echevarria

    BDC Manager

    NOT RATED

    Stephannie Mendez

    Sales Associate

    NOT RATED

  • February 4, 2017

    After a long search for the 2015 BMW X5, I finally found the perfect car at Mazda of valley stream. Steve, my sales associate, was beyond great, as he... broke everything down to me. He cared more about my needs and put that first rather than just trying to sell me the car. Kevin Persaud, the finance manager, who was pleasant and knowledgable got me the payment I wanted. I drove out the dealership 2 hours later with the car I wanted and got to stay within my budget.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 4, 2018

    i PURCHASED A 2015 jeep grand cherokee. the car has the orgininAL tires from 2015. my mechanic told me the dealer should have replaced the tires before... selling me the car. The car passed the "inspection" that was done at the dealer. the dealer says the threads are measured from the middle. I got two opinions and both say I was sold a car with 4 bald tires. The dealer lies and plays games and treats women like we are so stupid. I have reached out to the owner, despite Kevin refusing to give me the owners name. I have not received a call back. I do not trust this dealer because of all the lies they have told. I lost my faith in them. I WILL NOT LEAVE MY CAR WITH THEM TO REPLACE TIRES. I DON'T TRUST THAT THEY WON'T GIVE ME USED/CHEAP TIRES AND then attempt to mess with my car. I wish I could attach pics.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Let me start by saying that the car at the time i purchased it, had the oil changed. The car uses synthetic oil so i took my time goibg to my mechanic.... The reason i went 2 months early is because the car had alot of vibration. My "mechanic" as your referred to, is just as qualified as yours only mine is honest. Your manager assumed i had my oil changed at your dealership and said to me "why would amechanic tell you that you need new tires" ? Do you think with a statement like that -that i should trust him to leave my car at your dealership? You are trying to say that im showing up six months after i purchased the car to complain. When i came there your manager was an idiot and disrespectful to me. I almost had a hard attack because he upset me so. If you were there that day, you should have spoke to me. The technican gave me a xxxxxxxx explaination as to how the car passed inspection and two mechanics vetified he lied to me. The DOT number in the car says the tires were manufactured in 2014. When i came to your dealership to resolve the problem i should not have been judged by how long it took me but by the 3200 miles that i put on the car. The tires are the original tires on the car from 2015. I bought the car with 39000 miles. In the 3200 miles that i drove the car i did not put dry rot to all 4 tires and i did not wear down the threads to the poibt where it wouldnt pass inspection. If your "technician" can lie to me about how tires are inspected then he will lie to sell the car and save you money. Dont tell my my complaints are not accurate and attempt to come off all professional now when clearly your dealership employees the type of people who are in the business of ripping other people off. The last words i heard from your manager were "i will follow up with a call to you tomorrow". He never called, Yesteday Kevin was under the impression John was fixing this problem. John was not. Maybe you should all have a consistent story before calling me back today. Pics of my tires along with my complaint were submitted to BBB, Emunds review of your dealership, facebook and my twitter account linked to a huge number of nurses in the area. I was in the process of sending another nurse to buy a car as i did before but told her about my tires and she went elsewhere. I will continue to spread the word via social media.

  • 5.0 out of 5
    September 20, 2018

    Mohamad was very cordial and helpful with the process of signing me up for a new lease. He was extremely helpful to me and I highly recommend working with... him =)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Persaud

    General Sales Manager

    (4.3) 32 reviews

  • 4.0 out of 5
    August 29, 2018

    Henry was a very knowledgable salesman. He took my mother and I in both of the cars we purchased on a test drive and showed us everything the car has... to offer. Henry was then able to show everything when we purchased the car and still answers all my questions to this day.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Henry Villafuerte

    Transporter Manager

    (4.9) 10 reviews

  • 1.0 out of 5
    August 2, 2018

    From the minute I walk in I felt it was not a good place and I betrayed my instincts. They took advantage of the fact that I was ignorant to the whole... financing process and while I came in to lower my monthly payments, I came out owing more on a car I hate cause I wasnt even given the opportunity to test drive. When I was about to back down, I had 2 people literally talking at the same time and pressuring me to agree. Called to explain my situation and they said there is nothing they can do. Lesson learned and I hope they are ok with playing with people's lives just to get you to buy from them. Will never recommend them to anyone but do recommend to educate yourself before going to any dealership.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to see you are dissatisfied with your experience with us. I would like the opportunity to speak with you directly and see if there is any...thing we can do to assist you.Please reach out to me at your earliest convenience. I look forward to speaking with you. - Kevin Persaud 516-285-0505


    Worked with:
    Kevin Persaud

    General Sales Manager

    (4.3) 32 reviews

  • 1.0 out of 5
    August 2, 2018

    From the minute I walk in I felt it was not a good place and I betrayed my instincts. They took advantage of the fact that I was ignorant to the whole... financing process and while I came in to lower my monthly payments, I came out owing more on a car I hate cause I wasnt even given the opportunity to test drive. When I was about to back down, I had 2 people literally talking at the same time and pressuring me to agree. Called after the deal to explain my situation and they said there is nothing they can do. Lesson learned and I hope they are ok with playing with people's lives and families just to get you to buy from them. Will never recommend them to anyone but do recommend to educate yourself to have the ability to know when you are being played.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 28, 2018

    I???ve been a client since before Mazda. The first person that I met was Bryan. Because of Bryan???s honesty & friendliness I remained with the company,... although I???m driving a Ford. It???s safe to say that staff turnover is minimal & that???s important in terms of what???s being done to your car. I???ve never had to return my car for work previously done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 26, 2018

    Rude and Unprofessional Staff...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It seems like there has been some miscommunication or confusion and we sincerely apologize for that. I would like to speak with you and see how we can... work on making this right for you. Please reach out to me so we can rectify this situation for you. I look forward to speaking with you further. - Kevin Persaud 516-285-0505


    Worked with:
    Stephen Otto

    Sales & Leasing Specialist

    (4.6) 9 reviews

    Kevin Persaud

    General Sales Manager

    (4.3) 32 reviews

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Mazda Valley Stream

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