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Jenkins Nissan of Leesburg

(1,494 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Nissan of Leesburg from DealerRater.

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Although we did not purchase a vehicle from Rosa, she

Although we did not purchase a vehicle from Rosa, she went over and beyond for all of our needs as a long time buyer of Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are so pleased you enjoyed your visit to Jenkins Nissan Of Leesburg!

The people were very friendly and helpful.

The people were very friendly and helpful. My sales person, Jacob Norton was very helpful to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Betty, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Jacob Norton was very polite and professional.

Jacob Norton was very polite and professional. He also knew a lot of the Frontier's features and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ringo, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I had an extremely disappointing experience at Jenkins

I had an extremely disappointing experience at Jenkins Nissan in Leesburg, especially with manager Omar Rios. I was guaranteed a Nissan Altima by Laurie, my credit was run, and the numbers were worked out in advance. However, when I arrived, Omar came out of his office with paperwork showing a monthly payment that was $100 more than what we had agreed upon. This dealership is dishonest, and I feel like I was misled and taken advantage of. Beware—these people are nothing but thieves. What makes it worse, I drove 5 hours to this dealer for empty promises

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Yetigarcia, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

This dealership is so dishonest!

This dealership is so dishonest! Stay away! If you have questions or concerns you will never get a response. Amanda Head is condescending and will write back like she is concerned. Then when you try to contact her, radio silence. Disgraceful and disheartening.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. With your Dealer Rater name I am unable to locate you in our system. Please feel free to reach out at your convenience by phone or email. Amanda Head Owner Loyalty Manager amanda_head@jenkinscars.com 352-343-5111

In my opinion, the sales department is dishonest and a

In my opinion, the sales department is dishonest and a bunch of cowards. TrueCar gave me an all-in number. We were ready to buy, but we asked Jenkins if they could improve on the offer. Instead, when they put it in writing, they added $2,000 to their TrueCar price. Maybe they misunderstood; I wasn't asking them to improve the price on their side! This is not a TrueCar issue; this is a Jenkins issue. I have emailed and phoned asking them to explain themselves. Nothing from the salesman or his manager. Dead silence. Disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Peter C, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

In my opinion, the sales department is dishonest and a

In my opinion, the sales department is dishonest and a bunch of cowards. TrueCar gave me an all-in number. We were ready to buy, but we asked Jenkins if they could improve on the offer. Instead, when they put it in writing, they added $2,000 to their TrueCar price. Maybe they misunderstood; I wasn't asking them to improve the price on their side! This is not a TrueCar issue; this is a Jenkins issue. I have emailed and phoned asking them to explain themselves. Nothing from the salesman or his manager. Dead silence. Disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Peter C, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

Set a appt tryed to let them know I was dropping vehical

Set a appt tryed to let them know I was dropping vehical because of so many problems with this vehical with only 10000 miles was told to tell service about it got to appt told service no loaners after letting them know had to reschedule appt and make arrangements for someone to take me home with no vehical for 2 days maybe longer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Worst experience ever.

Worst experience ever. Left multiple messages and no one calls back. I would never recommend anyone to go to Jenkins Leesburg Nissan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Amanda Head Owner Loyalty Manager amanda_head@jenkinscars.com

Excellent service awesome salesperson best car deal

Excellent service awesome salesperson best car deal experience love my new car very happy with experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Debbie, thank you for taking the time to leave a review for us at Jenkins Nissan Of Leesburg. We're happy we could meet your expectations!