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Glockner of Ashland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,136 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy to work with and very friendly!

Brent was very easy to talk to and understanding. He did whatever he could to make this purchase happen for us at a price we were comfortable with. Tony explained everything thoroughly and made sure we knew what we were signing. We were very pleased, and so excited about our new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My dream truck

I didn't expect to get a truck in just a couple of hrs, but I did. The sales rep was extremely helpful and knew everything needed to put me in my truck. I will be a faithful customer to Glockner because of this. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good buying experience.

Shawn Callahan was very detailed in his description of the vehicle. He asked many times if we had questions and even offered to bring in a car from another dealer if we did not like vehicle on lot. Finance Manager was also for precise in explaining contract, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice

I was helped immediately upon arrival, all questions asked, and with a smile. I explained what I was looking for and that I wanted to look around. Angie followed up with a call to see if there was anything else I needed. I bought my van it’s perfect for me and I will return when I’m ready for another one thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used car

Glockner’s of Ashland is a friendly dealership. We were’nt Pressured at all. They have a good inventory of price ranges and models and makes of vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

In a Flash...

I had the pleasure of meeting Brent on the used car lot at Glockner in Ashland, KY. I was simply browsing the lot and inquiring about options when he offered to help me get into a new vehicle. It was a judge free zone and felt welcomed. After seeing the possibility of leaving with a brand new 2017 Renegade, Brent stepped up and delivered the beat experience anyone could have asked for. I would send all my family and friends to Glockner for all their vehicle needs, including servicing! Not one person passed me without shaking my hand, introducing themselves, and ensuring I was comfortable. Definitely a professional business cultured establishment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mini van no more

I just started looking for a "new" used vehicle after deciding the mini van was no longer a necessity for our family and was ready to trade it in. Angie Gue did a wonderful job helping look around at all the options, knowing I was interested in a 4WD, but still within budget and with decent gas mileage. Barry was knowledgeable and professional while working through the finance part. A big thank you to both of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used Jeep Purchase

Angie Gue and Barry Midkiff made our buying process fast and easy. Angie was very accommodating in allowing us to test drive our used Jeep and explained everything she could. She answered every question we had. Barry presented the finance portion of things completely and throughly. They both showed that they valued us as customers. Without their help we might not have purchased our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and Friendly Service

I went in looking for a vehicle with specific requirements in mind. Angie Gue my salesperson had every car already lined out for me to try. Barry Midkiff took care of our financing he was friendly, professional and took care of us in a timely manner. Thank you! I will be returning again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

****A VERY SATISFIED CUSTOMER****

I went in for a warranty repair.... and wound up driving away with our **FIFTH** purchase from Mark Combs. An exemplary experience "AS ALWAYS". Mark has ""ALWAYS"" been there for us. He has always been able to answer "ANY" questions that I may have. He goes ""ABOVE AND BEYOND"" for his customers. THANK YOU AGAIN MARK COMBS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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