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Rosen Nissan of Madison

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (307 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award 2016 state dealer award 2015 state dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (608) 292-1665 (608) 292-1665
Used (608) 719-4889 (608) 719-4889
Service (608) 719-4746 (608) 719-4746

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rosen Nissan of Madison from DealerRater.

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Just Purchased a Murano

My husband and I just purchased a 2019 Murano, and it was a pleasant experience. Our salesman, Keith, was extremely helpful and fun to work with. My husband had purchased a used Nissan Frontier in May and worked with Keith so we were glad to be able to work with him again on this purchase. Everything went very smoothly, and we would recommend Nissan Madison to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Enjoying our new Murano

My wife and I recently purchased a new 2019 Murano it went seamlessly from our sales men Sunny to finance we are very pleased. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Keith was great answered all my questions informed me of all my options found me the rouge that I wanted thank you again for helping me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Overall Great Experience!!

Upon walking in the door, we were greeted by Keith Norris who we immediately liked and felt comfortable with. He made our car shopping experience very easy and as pain free as possible. We liked his straightforward manner and did not feel rushed or pressured to make our decision. Once we made the decision to buy, the process proceeded in a timely manner and we were also impressed by the professionalism and care shown to us by Kevin Carpenter, We hadn't bought a car through a dealership in quite a while, and we were extremely happy with the entire process. We will definitely being recommending Rosen Nissan to our friends and colleagues,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Superior Experience!

All departments within Rosen proved to be superior to other dealerships in every way. From the front desk, to the service department, to the sales staff, to the finance department, all the way to the management team, Rosen was there for us and was prepaired to assist us with all our needs. We were uncertain if we wanted to fix our (at the time) current vehicle or purchase another one. Rosen and staff was extremely helpful in providing us multiple options that helped guide us to our final decision. There was no pressure, only open, accepting, and friendly people. Given our predicament, we could not have been in better hands or felt more comfortable working through our decision. Rosen is Top Notch, I would not hesitate to utilize them for any of our future car needs, and would highly recommend others to head over to Rosen to receive the treatment that all consumers deserve. Thanks again to everyone with the Rosen team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Unprofessional, incompetent, and overall disrespectful

Bought a pre certified vehicle, cruise control didn’t work and it took over 2 weeks to service my vehicle. Hardly any communication during service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nolan is a great service writer

I've been getting my oil changed at Rosen for a few years now and I've always received fast, great service from the mechanics as well as Nolan. He's always kept me posted with what's going on with my car and he's always been knowledgeable and friendly. I will always recommend Rosen Nissan and Nolan to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The most understanding/helpful dealership I’ve ever experien

I would love to give a big applause to Mr.Kory Branton as well to his colleagues that supported me in my visit in at the Rosen Nissan of Madison thank you all for the time and support/ best option of vehicle that was a very much reasonable price that you all gave me. I must say I would love to recommend anyone to go take advantage of their many great offers and service. Best customer service and more....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

New car buy

Thank you Nick he was a great sales guy he really tried to help me find the right car that works for me. Also managers help a lot to . Thanks so much Penny D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Grate service

Because is a excelente costumer service all the technicians I will recommend thanks so much the Job they do was oil change and the recall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.