Reviews
Write a reviewJust Purchased a Murano
My husband and I just purchased a 2019 Murano, and it was a pleasant experience. Our salesman, Keith, was extremely helpful and fun to work with. My husband had purchased a used Nissan Frontier in May and worked with Keith so we were glad to be able to work with him again on this purchase. Everything went very smoothly, and we would recommend Nissan Madison to our family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoying our new Murano
My wife and I recently purchased a new 2019 Murano it went seamlessly from our sales men Sunny to finance we are very pleased. I would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Keith was great answered all my questions informed me of all my options found me the rouge that I wanted thank you again for helping me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall Great Experience!!
Upon walking in the door, we were greeted by Keith Norris who we immediately liked and felt comfortable with. He made our car shopping experience very easy and as pain free as possible. We liked his straightforward manner and did not feel rushed or pressured to make our decision. Once we made the decision to buy, the process proceeded in a timely manner and we were also impressed by the professionalism and care shown to us by Kevin Carpenter, We hadn't bought a car through a dealership in quite a while, and we were extremely happy with the entire process. We will definitely being recommending Rosen Nissan to our friends and colleagues,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superior Experience!
All departments within Rosen proved to be superior to other dealerships in every way. From the front desk, to the service department, to the sales staff, to the finance department, all the way to the management team, Rosen was there for us and was prepaired to assist us with all our needs. We were uncertain if we wanted to fix our (at the time) current vehicle or purchase another one. Rosen and staff was extremely helpful in providing us multiple options that helped guide us to our final decision. There was no pressure, only open, accepting, and friendly people. Given our predicament, we could not have been in better hands or felt more comfortable working through our decision. Rosen is Top Notch, I would not hesitate to utilize them for any of our future car needs, and would highly recommend others to head over to Rosen to receive the treatment that all consumers deserve. Thanks again to everyone with the Rosen team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unprofessional, incompetent, and overall disrespectful
Bought a pre certified vehicle, cruise control didn’t work and it took over 2 weeks to service my vehicle. Hardly any communication during service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Nolan is a great service writer
I've been getting my oil changed at Rosen for a few years now and I've always received fast, great service from the mechanics as well as Nolan. He's always kept me posted with what's going on with my car and he's always been knowledgeable and friendly. I will always recommend Rosen Nissan and Nolan to all of my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The most understanding/helpful dealership I’ve ever experien
I would love to give a big applause to Mr.Kory Branton as well to his colleagues that supported me in my visit in at the Rosen Nissan of Madison thank you all for the time and support/ best option of vehicle that was a very much reasonable price that you all gave me. I must say I would love to recommend anyone to go take advantage of their many great offers and service. Best customer service and more....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car buy
Thank you Nick he was a great sales guy he really tried to help me find the right car that works for me. Also managers help a lot to . Thanks so much Penny D
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grate service
Because is a excelente costumer service all the technicians I will recommend thanks so much the Job they do was oil change and the recall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair