Mercedes-Benz of Bonita Springs

I had just purchased a Mercedes from a friend. I needed some training. Even though I had not purchased it there, Frank was extremely helpful.He even put my license plate on for me.

I am always impressed with the efficiency of the service center. The staff is always polite,, helpful and knowledgeable . I appreciate your long hours and the loaner program. Thank you

Dealership was great and had a large inventory of vehicles. Dealt with Frank DeLuca who was absolutely terrific. Extremely knowledgeable and, most importantly, honest. If you have a question he is very responsive

I leased a 2018 CLC300 from Frank DeLuca last fall and just bought a CPO 2015 ML just off lease. Car is so beautiful and immaculate it feels brand new! Frank found exactly what I wanted with both vehicles, and Joe could not have made the leasing or financing any easier. I have been driving Mercedes Benz cars since 1996.MB Bonita Springs, Frank and Joe truly are THE standard of Excellence...Thank you!

Answered all my questions about the 2019 S class cars over several visits even though we are purchasing it from our dealership in Wisconsin. Thank you Frank.

Frank DeLuca was a great salesman, he knew the product, listened to my concerns and searched for the perfect vehicle. I have already referred another customer to Frank, a good friend of mine

Bought a used Mercedes Benz ML 63. The staff was professional and efficient. One of my best experiences with a car dealership. Ask for Frank Deluca. He’ll take good care of you.

At the end of March 2018 my family and I suffered a devastating house fire which consumed the entire house, contents and our beautiful 2017 C300 Mercedes Benz previously purchased at Mercedes Benz Bonita Springs. As with the prior purchase we connected with Frank DeLuca at the dealership. As we related the story of the fire Mr. DeLuca could not have been more compassionate and understanding. Mr. DeLuca even went the extra mile when he informed us that our Insurance adjuster had previously contacted him regarding the prior purchase, cost and packages. Mr. DeLuca was of tremendous assistance and guidance in pointing us in the right direction for the replacement vehicle. Mr. DeLuca is to be commended for a job well done! He is a credit to Mercedes Benz of Bonita and an asset to the Mercedes Benz Organization.

Service manager went out of his way ON THE PHONE, when I called for assistance; he tried to walk me through the problem with the computer panel before asking me to come to the dealership. When I went to dealership, he sat with me to try and resolve problem before we determined I needed to leave the car. My service rep, Shawn, set an appointment, got me a loaner car and stayed in touch to let me know the car would not be ready until the following day. When I went to pick it up, he was not satisfied with the wash (!) so sent it back to be re-cleaned. Overall great experience.

The trunk would not open with release or key. Was repaired satisfactorily. Loaner car was obtained over weekend. Everyone was helpful, courteous and professional. Waiting area very nice!