Federico Kia

Even though the dealership has changed owners since I started using it 10 years ago, I am happy to say the car buying experience and experience with the service dept has been consistently excellent About the last purchasing.experience (2 days ago) I found Josh Carter, the salesman to be friendly, not pushy and very helpful in showing and how to operate the SUV's new features. He was extremely patient in answering this 84 year' old's questions even though he was also dealing with other customers at the time.. Business Manager Brain Wright was also very friendly and went to lengths to explain what I was purchasing. Once again I highly recommend this dealership and working with the 2 men I have just mentioned.

I have purchased three vehicles with Federico and I just purchased a fourth one and they have been excellent serving me. Keep me informed on everything.

All the guys there are perfect and very funny. Brian was absolutely amazing. I would highly recommend this dealer for anyone looking for a nice vehicle. Thanks guys I’m extremely happy

I just want to comment on the Service Department at Federico and there service advisors. I bought my 2021 Sedona from Chuck. He was awesome and not pushy. Then started with the service department with oil changes, etc. Can always get appointments promptly and have always been treated well. When they were going thru updating they had a nice area for customers and made it easy to find. Now they have a very up to the minute service area, and customer lounge. My Service advisor , Max is awesome, keeps me posted on time, if finds something needs to be done, he checks with me and explains and makes sure it gets done if I agree. A very nice dealership where everybody is so nice!!!

I was honored to be recommended to work directly with Doug Stoutner from a friend of mine Kerry Thompson. Doug was awesome. Extremely easy to work with. No pressure. Answered all of our questions. He was very courteous and extremely friendly. I highly recommend Federico Kia and ask for Doug Stoutner. A very pleasant car buying experience. So far we love our new Kia Telluride

I deem this dealership discriminative wanted back dated oil receipts from 3 years ago to fix company maintenance issues and was still rejected they basically only fixed what they wanted and told me come get my vehicle was very unhappy also made me change my insurance for nothing wasn’t even given a loaner vehicle so unsatisfied don’t recommend anything from them Sarah isn’t good at her job either very unprofessional

So far we are satisfied with everything but the warranty on the electronics the salesman Josh carter is top notch

We recently visited this dealership as we had just moved to Troy and I needed a new vehicle. I was looking for a specific K5. They didn’t have the exact one I wanted and I was in need of one immediately so we ended up not making a purchase here. I wanted to write a review though because Chuck was so friendly and helpful! He was knowledgeable about the vehicle I was interested in and offered to have the one I wanted delivered to the dealership for me in 1-2 days. Had I not been in such a bind I’d have accepted his offer. I will definitely keep his information for future reference and I would happily refer friends and family to him as well.

Everyone and everything was perfect! We will highly recommend!! Especially grateful for the thorough explanations of all of the tech products in the car that we have never had. We never felt rushed.

Great experience. Excellent salesman! Josh provided all the requested information, was personable, non-pressuring, easy and fast to work with.