Reviews
Ayden Swears at Della Mazda was extremely helpful,
Ayden Swears at Della Mazda was extremely helpful, friendly, pleasant, and knowledgeable. I highly recommend speaking with him if you are shopping for used or new vehicle.
Ayden Swears at Della Mazda was extremely helpful,
Ayden Swears at Della Mazda was extremely helpful, friendly, pleasant, and knowledgeable. I highly recommend speaking with him if you are shopping for used or new vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Lori, I would like to thank you for this great review it truly means a great deal to all of us! Ayden does a great job I can't agree with you more and your comments of him are spot on. Hope all is well and thank you again for this great review. Mark David General Manager Della Mazda
Can’t wait to buy my next car from them!
Can’t wait to buy my next car from them! We had a really awesome experience buying our new Mazda CX-5!
Can’t wait to buy my next car from them!
Can’t wait to buy my next car from them! We had a really awesome experience buying our new Mazda CX-5!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lauren, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Mark David General Manager Della Mazda
This is the second Mazda CX-5 that I purchased from Della
This is the second Mazda CX-5 that I purchased from Della Mazda, and I didn’t think my first salesman could be beat. However, I was lucky enough to be partnered with Tom and it was a 5 star experience. From the moment we met, he was pleasant and kind, and did his best to negotiate on my part. Since the sale, Tom has reached out 2 times to be sure that I am fully satisfied and has offered to answer any questions that I have. The Finance Manager and everyone at Della Mazda put customers first and it’s a great experience!
This is the second Mazda CX-5 that I purchased from Della
This is the second Mazda CX-5 that I purchased from Della Mazda, and I didn’t think my first salesman could be beat. However, I was lucky enough to be partnered with Tom and it was a 5 star experience. From the moment we met, he was pleasant and kind, and did his best to negotiate on my part. Since the sale, Tom has reached out 2 times to be sure that I am fully satisfied and has offered to answer any questions that I have. The Finance Manager and everyone at Della Mazda put customers first and it’s a great experience!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Mary, I would like to thank you for this great review, taking the time to write it, and post it, this was a great way to start the day with a kind and thoughtful review. I can't agree with you more on your assessment of Tom everything you wrote is 100% true and it's nice when someone notices. Tom left me a year ago to move to Texas and it had a big impact on the store, now that's he's back the impact we lost is now back. Hope all is well, and thank you again. Mark David General Manager Della Mazda
This was my first time shopping for a new car.
This was my first time shopping for a new car. After lots(!) of online research (and anxiety) and talking to multiple dealers, Della Mazda was where I landed. Tom helped me feel more at ease with the whole process, answered all my questions thoughtfully and was very pleasant to work with. I felt well taken care of and I walked away with a lease on a car I love.
This was my first time shopping for a new car.
This was my first time shopping for a new car. After lots(!) of online research (and anxiety) and talking to multiple dealers, Della Mazda was where I landed. Tom helped me feel more at ease with the whole process, answered all my questions thoughtfully and was very pleasant to work with. I felt well taken care of and I walked away with a lease on a car I love.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brooks, I would like to thank you for this great review, on this snowy December 2nd, it's the bright spot in are snow clean up day. I can't agree with you more on Tom, he's a great guy that truly cares how people are treated and wants to be sure all questions are answered. We lost him a year ago to a move to Dallas but he decided to return and I'm glad he did. Hope all is well and thank you again for this great review. Mark David General Manager Della Mazda
excellent courteous service-on time , very pleasant and
excellent courteous service-on time , very pleasant and professional. would go back as I feel they are trustworthy-no issues whatsoever---nice that you get 2 free services when you buy a car from them
excellent courteous service-on time , very pleasant and
excellent courteous service-on time , very pleasant and professional. would go back as I feel they are trustworthy-no issues whatsoever---nice that you get 2 free services when you buy a car from them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning Lisa, I just wanted to thank you for taking the time to write this great review, and of course your very kind comments. Thank you again for your kind words! Mark David General Manager Della Mazda
Mark David personally came to the sales rep?
Mark David personally came to the sales rep?s office to welcome me and spent some time with general conversation and nothing to do with the car sale just friendly discussion. Sales rep was informative with no high pressure push to make the purchase. I had already put a deposit down on a hybrid grand highlander but after spending time with Della Mazda i received my deposit back from Toyota and purchased the cx 70. Couldn?t be happier with my decision.
Mark David personally came to the sales rep?
Mark David personally came to the sales rep?s office to welcome me and spent some time with general conversation and nothing to do with the car sale just friendly discussion. Sales rep was informative with no high pressure push to make the purchase. I had already put a deposit down on a hybrid grand highlander but after spending time with Della Mazda i received my deposit back from Toyota and purchased the cx 70. Couldn?t be happier with my decision.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ed, I just want to thank you again for everything, I realize you don't need to take your time to post great reviews like this but I can tell you how much they really mean! By the way, thanks for listening me on my idle chatter rant lol. Hope all is well always Mark David General Manager Della Mazda
I am submitting a review to commend the exceptional
I am submitting a review to commend the exceptional customer service provided by Tom O’Sullivan at Della Mazda in Queensbury, New York. From the initial email to the final sale, Tom demonstrated transparency and a down-to-earth approach. The Business Manager, Michael, effectively collaborated with the banks to secure a payment arrangement that met my needs. If you are in the market for a Mazda, I highly recommend visiting Della Dealership.
I am submitting a review to commend the exceptional
I am submitting a review to commend the exceptional customer service provided by Tom O’Sullivan at Della Mazda in Queensbury, New York. From the initial email to the final sale, Tom demonstrated transparency and a down-to-earth approach. The Business Manager, Michael, effectively collaborated with the banks to secure a payment arrangement that met my needs. If you are in the market for a Mazda, I highly recommend visiting Della Dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning, MS Chriss, I would like to thank you for this great review, taking the time write it, post it, and your incredible comments about Tom, and Michael. Della Mazda has a great young team, all of them calm, honest, and truly concerned about the job they do and how the customer perceives them! Your reviews have made a big difference today with everyone who works here as we all see the reviews. A great review, makes for a great day, so I thank you again very much for your great reviews. Mark David General Manager Della Mazda
As always, stellar service here.
As always, stellar service here. Jess and Alecia fit me right in when I suddenly needed an oil change, and they had me in and out in quick but thorough fashion. I couldn't be a bigger fan of the videos that show you the work being done, and I'm pleased to see Conor get so many great reviews here; he's my salesman, too, and he's personable and great. As always from me, kudos to Mark David and his top-notch team!
As always, stellar service here.
As always, stellar service here. Jess and Alecia fit me right in when I suddenly needed an oil change, and they had me in and out in quick but thorough fashion. I couldn't be a bigger fan of the videos that show you the work being done, and I'm pleased to see Conor get so many great reviews here; he's my salesman, too, and he's personable and great. As always from me, kudos to Mark David and his top-notch team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jay, As always thank you for your great review, we all truly appreciate them! Everyone is always glad to see you, but more importantly to help you, and we thank you for your positive support. Hope all is well Mark David General Manager Della Mazda
Conor is a very pleasant, personable and knowledgeable
Conor is a very pleasant, personable and knowledgeable salesman. We were very happy with Conor and our whole experience at Della Mazda, and we love our new Maxda CX-50!
Conor is a very pleasant, personable and knowledgeable
Conor is a very pleasant, personable and knowledgeable salesman. We were very happy with Conor and our whole experience at Della Mazda, and we love our new Maxda CX-50!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alice, Thank you for this great review and taking the time to write it, and post it very kind of you. Conor has proven to be a tremendous salesman but more importantly a great guy, someone that people look forward to dealing with, he's very friendly and non pushy treatment! Thank you again and I hope all is well Mark David General Manager Della Mazda
Connor was awesome!
Connor was awesome! And Ryan the manager was helpful and accommodating car was ready same day. Could not be happier with Della Mazda
Connor was awesome!
Connor was awesome! And Ryan the manager was helpful and accommodating car was ready same day. Could not be happier with Della Mazda
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Lori, What can I say other than THANK YOU for this great review, and of course purchasing your new Mazda from Della Mazda! I agree with you on Conor, and Ryan they do a great job for us and truly care about the customer. Hope all is well and thank you VERY MUCH again Mark David General Manager Della Mazda