Reviews
This was my first time shopping for a new car.
This was my first time shopping for a new car. After lots(!) of online research (and anxiety) and talking to multiple dealers, Della Mazda was where I landed. Tom helped me feel more at ease with the whole process, answered all my questions thoughtfully and was very pleasant to work with. I felt well taken care of and I walked away with a lease on a car I love.
This was my first time shopping for a new car.
This was my first time shopping for a new car. After lots(!) of online research (and anxiety) and talking to multiple dealers, Della Mazda was where I landed. Tom helped me feel more at ease with the whole process, answered all my questions thoughtfully and was very pleasant to work with. I felt well taken care of and I walked away with a lease on a car I love.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brooks, I would like to thank you for this great review, on this snowy December 2nd, it's the bright spot in are snow clean up day. I can't agree with you more on Tom, he's a great guy that truly cares how people are treated and wants to be sure all questions are answered. We lost him a year ago to a move to Dallas but he decided to return and I'm glad he did. Hope all is well and thank you again for this great review. Mark David General Manager Della Mazda
excellent courteous service-on time , very pleasant and
excellent courteous service-on time , very pleasant and professional. would go back as I feel they are trustworthy-no issues whatsoever---nice that you get 2 free services when you buy a car from them
excellent courteous service-on time , very pleasant and
excellent courteous service-on time , very pleasant and professional. would go back as I feel they are trustworthy-no issues whatsoever---nice that you get 2 free services when you buy a car from them
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning Lisa, I just wanted to thank you for taking the time to write this great review, and of course your very kind comments. Thank you again for your kind words! Mark David General Manager Della Mazda
Mark David personally came to the sales rep?
Mark David personally came to the sales rep?s office to welcome me and spent some time with general conversation and nothing to do with the car sale just friendly discussion. Sales rep was informative with no high pressure push to make the purchase. I had already put a deposit down on a hybrid grand highlander but after spending time with Della Mazda i received my deposit back from Toyota and purchased the cx 70. Couldn?t be happier with my decision.
Mark David personally came to the sales rep?
Mark David personally came to the sales rep?s office to welcome me and spent some time with general conversation and nothing to do with the car sale just friendly discussion. Sales rep was informative with no high pressure push to make the purchase. I had already put a deposit down on a hybrid grand highlander but after spending time with Della Mazda i received my deposit back from Toyota and purchased the cx 70. Couldn?t be happier with my decision.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ed, I just want to thank you again for everything, I realize you don't need to take your time to post great reviews like this but I can tell you how much they really mean! By the way, thanks for listening me on my idle chatter rant lol. Hope all is well always Mark David General Manager Della Mazda
I am submitting a review to commend the exceptional
I am submitting a review to commend the exceptional customer service provided by Tom O’Sullivan at Della Mazda in Queensbury, New York. From the initial email to the final sale, Tom demonstrated transparency and a down-to-earth approach. The Business Manager, Michael, effectively collaborated with the banks to secure a payment arrangement that met my needs. If you are in the market for a Mazda, I highly recommend visiting Della Dealership.
I am submitting a review to commend the exceptional
I am submitting a review to commend the exceptional customer service provided by Tom O’Sullivan at Della Mazda in Queensbury, New York. From the initial email to the final sale, Tom demonstrated transparency and a down-to-earth approach. The Business Manager, Michael, effectively collaborated with the banks to secure a payment arrangement that met my needs. If you are in the market for a Mazda, I highly recommend visiting Della Dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning, MS Chriss, I would like to thank you for this great review, taking the time write it, post it, and your incredible comments about Tom, and Michael. Della Mazda has a great young team, all of them calm, honest, and truly concerned about the job they do and how the customer perceives them! Your reviews have made a big difference today with everyone who works here as we all see the reviews. A great review, makes for a great day, so I thank you again very much for your great reviews. Mark David General Manager Della Mazda
As always, stellar service here.
As always, stellar service here. Jess and Alecia fit me right in when I suddenly needed an oil change, and they had me in and out in quick but thorough fashion. I couldn't be a bigger fan of the videos that show you the work being done, and I'm pleased to see Conor get so many great reviews here; he's my salesman, too, and he's personable and great. As always from me, kudos to Mark David and his top-notch team!
As always, stellar service here.
As always, stellar service here. Jess and Alecia fit me right in when I suddenly needed an oil change, and they had me in and out in quick but thorough fashion. I couldn't be a bigger fan of the videos that show you the work being done, and I'm pleased to see Conor get so many great reviews here; he's my salesman, too, and he's personable and great. As always from me, kudos to Mark David and his top-notch team!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jay, As always thank you for your great review, we all truly appreciate them! Everyone is always glad to see you, but more importantly to help you, and we thank you for your positive support. Hope all is well Mark David General Manager Della Mazda
Conor is a very pleasant, personable and knowledgeable
Conor is a very pleasant, personable and knowledgeable salesman. We were very happy with Conor and our whole experience at Della Mazda, and we love our new Maxda CX-50!
Conor is a very pleasant, personable and knowledgeable
Conor is a very pleasant, personable and knowledgeable salesman. We were very happy with Conor and our whole experience at Della Mazda, and we love our new Maxda CX-50!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alice, Thank you for this great review and taking the time to write it, and post it very kind of you. Conor has proven to be a tremendous salesman but more importantly a great guy, someone that people look forward to dealing with, he's very friendly and non pushy treatment! Thank you again and I hope all is well Mark David General Manager Della Mazda
Connor was awesome!
Connor was awesome! And Ryan the manager was helpful and accommodating car was ready same day. Could not be happier with Della Mazda
Connor was awesome!
Connor was awesome! And Ryan the manager was helpful and accommodating car was ready same day. Could not be happier with Della Mazda
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Lori, What can I say other than THANK YOU for this great review, and of course purchasing your new Mazda from Della Mazda! I agree with you on Conor, and Ryan they do a great job for us and truly care about the customer. Hope all is well and thank you VERY MUCH again Mark David General Manager Della Mazda
Did a lot of research on some SUV’s before stopping in at
Did a lot of research on some SUV’s before stopping in at Della Mazda. I was introduced to Conner who became my salesman. I explained what I was looking for and said I was also looking at a different brand. Conner was very knowledgeable on the Mazda cx 50 I was looking at and gave me all the information on safety and performance. I called back a few days later stating I was going to go with the 2025 Mazda cx50 Meridian and Conner let me know about Mazdas awesome finance rates. I put in an application and all was good. Conner made sure everything went smooth with top notch communication. I love my new vehicle and would recommend Conner to everyone. Thank you Conner for one of the best experiences I’ve had purchasing a new vehicle.
Did a lot of research on some SUV’s before stopping in at
Did a lot of research on some SUV’s before stopping in at Della Mazda. I was introduced to Conner who became my salesman. I explained what I was looking for and said I was also looking at a different brand. Conner was very knowledgeable on the Mazda cx 50 I was looking at and gave me all the information on safety and performance. I called back a few days later stating I was going to go with the 2025 Mazda cx50 Meridian and Conner let me know about Mazdas awesome finance rates. I put in an application and all was good. Conner made sure everything went smooth with top notch communication. I love my new vehicle and would recommend Conner to everyone. Thank you Conner for one of the best experiences I’ve had purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Mike, Wow, what can I say other than, thank you for this over the top GREAT REVIEW! I just opened my email and started my day off reading your very nice review it makes my day seem so much better with a great review. I can't agree with you more on Conor, he's a great guy, and a great salesman and I consider myself very lucky to have him on our team! I understand you might be upgrading the new CX50? I'd like to see it when you're done. Hope all is well, and again thank you for this great review. Mark David General Manager Della Mazda
Best car dealership experience I've ever had!
Best car dealership experience I've ever had! Staff and facilities were excellent. It was my first time purchasing with a trade-in and the process was seamless.
Best car dealership experience I've ever had!
Best car dealership experience I've ever had! Staff and facilities were excellent. It was my first time purchasing with a trade-in and the process was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Margaret, What a way to start off our morning, with a great review! I would truly like to thank you for your great review, taking the time to write it and post it but especially your kind words. Hope all is well and a real big thank you again! Mark David General Manager Della Mazda
I drove from Plattsburgh NY to Della Mazda not thinking I
I drove from Plattsburgh NY to Della Mazda not thinking I would be buying a new vehicle. Natasha Jones did a fantastic job helping me out as much as she could and found me the vehicle I was looking for (25 Mazda CX50!) I will definitely be going back! Every one there was super friendly and willing to do what they can. Natasha was a great sales person and very friendly! Thanks again!
I drove from Plattsburgh NY to Della Mazda not thinking I
I drove from Plattsburgh NY to Della Mazda not thinking I would be buying a new vehicle. Natasha Jones did a fantastic job helping me out as much as she could and found me the vehicle I was looking for (25 Mazda CX50!) I will definitely be going back! Every one there was super friendly and willing to do what they can. Natasha was a great sales person and very friendly! Thanks again!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Justin, I just would like to thank you for this great review, plus, writing it, posting it, and driving from Plattsburgh to purchase your new CX50 from Della Mazda. I know it's tough now you can't shift? My guess is you still think you need to shift lol! Natasha is a great person and a great salesperson, I consider myself very lucky to have her on our team. Hope all is well Mark David General Manager Della Mazda