Reviews
Came in for an oil change annd tire rotation after making an appointment for 8am. I arrived at 7:35 and was told I could wait in the waiting room which I did. 2 1/2 hours later, my car was ready. They apologized for the long wait but said that because it was an off brand car (I bought it used from them) it took a little longer. I appreciate the apology and that's why I gave them 4 stars. I do think, however, that 21/2 hours was way too long when I could go to a Balvoline and be out in 10 Minutes
Came in for an oil change annd tire rotation after making an appointment for 8am. I arrived at 7:35 and was told I could wait in the waiting room which I did. 2 1/2 hours later, my car was ready. They apologized for the long wait but said that because it was an off brand car (I bought it used from them) it took a little longer. I appreciate the apology and that's why I gave them 4 stars. I do think, however, that 21/2 hours was way too long when I could go to a Balvoline and be out in 10 Minutes
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Harry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Mark David General Manager Della Mazda
Wonderful experience with Thomas O' Sullivan, from the initial call he answered, test drive(s) he accommodated and of course the thorough features overview and initial setup of the vehicle settings to my preferences. Not over bearing or pushy, and knowledgeable about the products they carry.
Wonderful experience with Thomas O' Sullivan, from the initial call he answered, test drive(s) he accommodated and of course the thorough features overview and initial setup of the vehicle settings to my preferences. Not over bearing or pushy, and knowledgeable about the products they carry.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Mark David General Manager Della Mazda
Brought my CX-50 in for routine service and inspection recently, staff is always accommodating and courteous.
Brought my CX-50 in for routine service and inspection recently, staff is always accommodating and courteous.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jim, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Mark David General Manager Della Mazda
I have another Mazda dealership closer to me but I decided to go to Della because of their selection. I went and looked, bought a car, picked it up the next day and have been going for service. They are worth the ride. Every one I have dealt with is very pleasant and knows what they are doing. No miss, no fuss! I will keep going back!
I have another Mazda dealership closer to me but I decided to go to Della because of their selection. I went and looked, bought a car, picked it up the next day and have been going for service. They are worth the ride. Every one I have dealt with is very pleasant and knows what they are doing. No miss, no fuss! I will keep going back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Teresa, we appreciate you taking the time to leave us this feedback. .If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Mark David General Manager Della Mazda
I took my 2023 CX9 in for regular service a the work was preformed in the time stated which was impirtant because I was waiting for the car. I had bought the car at another dealership and the last time I went there they argued I had not stated I was waiting and needed more time, up to four hours for an oil change. Two other customers were being told the same story. Glad I started going to Della. The service advisor was great checking the service history insuring that work from the previous visit was not repeated.
I took my 2023 CX9 in for regular service a the work was preformed in the time stated which was impirtant because I was waiting for the car. I had bought the car at another dealership and the last time I went there they argued I had not stated I was waiting and needed more time, up to four hours for an oil change. Two other customers were being told the same story. Glad I started going to Della. The service advisor was great checking the service history insuring that work from the previous visit was not repeated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Mark David General Manager Della Mazda
My wife and I purchased a cx50 from Tom O sullivan every part of the process was easy and pleasant. I would highly recommend Della for your car purchase.
My wife and I purchased a cx50 from Tom O sullivan every part of the process was easy and pleasant. I would highly recommend Della for your car purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Thom, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Mark David General Manager Della Mazda
Great experience, and I love my Mazda! Tom O'Sullivan was wonderful to work with, very knowledgeable and friendly. Thank you Della Mazda!
Great experience, and I love my Mazda! Tom O'Sullivan was wonderful to work with, very knowledgeable and friendly. Thank you Della Mazda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Mark David General Manager Della Mazda
Natasha and Mark were very easy to work with. They were helpful, over accommodating and kind. They were never pushy and found me exactly what I was looking for. It was honestly the easiest car we?ve ever bought. The car is beautiful. I would highly recommend Della Mazda to anyone.
Natasha and Mark were very easy to work with. They were helpful, over accommodating and kind. They were never pushy and found me exactly what I was looking for. It was honestly the easiest car we?ve ever bought. The car is beautiful. I would highly recommend Della Mazda to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Mark David General Manager Della Mazda
Great service. Tech was persistent in troubleshooting and solving an issue that was not very evident or easily identifiable. They did well in finding the problem after bit of investigation. Good job guys.
Great service. Tech was persistent in troubleshooting and solving an issue that was not very evident or easily identifiable. They did well in finding the problem after bit of investigation. Good job guys.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Mark David General Manager Della Mazda
Customer Service was awesome, and I always knew what was going on with my vehicle. I never had a car service where I could see exactly what was happening as it happened.
Customer Service was awesome, and I always knew what was going on with my vehicle. I never had a car service where I could see exactly what was happening as it happened.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Morning Jamie, I just wanted to say thank you for the awesome review, it truly means a great deal! I'm glad the service team kept you informed on the progress of your car. Hope all is well, try to stay warm. Mark David General Manager Della Mazda