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DELLA Mazda

(272 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DELLA Mazda from DealerRater.

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My wife and I purchased a cx50 from Tom O sullivan every

My wife and I purchased a cx50 from Tom O sullivan every part of the process was easy and pleasant. I would highly recommend Della for your car purchase.

My wife and I purchased a cx50 from Tom O sullivan every

My wife and I purchased a cx50 from Tom O sullivan every part of the process was easy and pleasant. I would highly recommend Della for your car purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Thom, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Mark David General Manager Della Mazda

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Great experience, and I love my Mazda!

Great experience, and I love my Mazda! Tom O'Sullivan was wonderful to work with, very knowledgeable and friendly. Thank you Della Mazda!

Great experience, and I love my Mazda!

Great experience, and I love my Mazda! Tom O'Sullivan was wonderful to work with, very knowledgeable and friendly. Thank you Della Mazda!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Mark David General Manager Della Mazda

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Natasha and Mark were very easy to work with.

Natasha and Mark were very easy to work with. They were helpful, over accommodating and kind. They were never pushy and found me exactly what I was looking for. It was honestly the easiest car we?ve ever bought. The car is beautiful. I would highly recommend Della Mazda to anyone.

Natasha and Mark were very easy to work with.

Natasha and Mark were very easy to work with. They were helpful, over accommodating and kind. They were never pushy and found me exactly what I was looking for. It was honestly the easiest car we?ve ever bought. The car is beautiful. I would highly recommend Della Mazda to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Mark David General Manager Della Mazda

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Great service.

Great service. Tech was persistent in troubleshooting and solving an issue that was not very evident or easily identifiable. They did well in finding the problem after bit of investigation. Good job guys.

Great service.

Great service. Tech was persistent in troubleshooting and solving an issue that was not very evident or easily identifiable. They did well in finding the problem after bit of investigation. Good job guys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Mark David General Manager Della Mazda

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Customer Service was awesome, and I always knew what was

Customer Service was awesome, and I always knew what was going on with my vehicle. I never had a car service where I could see exactly what was happening as it happened.

Customer Service was awesome, and I always knew what was

Customer Service was awesome, and I always knew what was going on with my vehicle. I never had a car service where I could see exactly what was happening as it happened.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Good Morning Jamie, I just wanted to say thank you for the awesome review, it truly means a great deal! I'm glad the service team kept you informed on the progress of your car. Hope all is well, try to stay warm. Mark David General Manager Della Mazda

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Great experience, stuck to there deal.

Great experience, stuck to there deal. And I’m a hard customer. Could have been harder. But all in all great experience.

Great experience, stuck to there deal.

Great experience, stuck to there deal. And I’m a hard customer. Could have been harder. But all in all great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good Morning Fred, I just wanted to thank you for taking the time to write, and post this great review, it truly means a great deal to all of us at Della Mazda! Hope all is well, and stay warm. Mark David General Manager Della Mazda

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Our total car buying experience with Della Mazda was

Our total car buying experience with Della Mazda was perfect and delightful. Our first encounter was with Tom O'Sullivan, our salesman. Tom was very professional, just so pleasant , friendly and extremely knowledgeable. Tom was able to answer all our questions and concerns in a kind and thoughtful way. We enjoyed our time spent with Tom and all interaction with him from start to finish. He has continued to follow up well. Each time we reached out to Tom with a question he consistently replied in a timely manner. We are now happy and satisfied owners of a 2026 Mazda CX50! We highly recommend Della Mazda and Tom. ..

Our total car buying experience with Della Mazda was

Our total car buying experience with Della Mazda was perfect and delightful. Our first encounter was with Tom O'Sullivan, our salesman. Tom was very professional, just so pleasant , friendly and extremely knowledgeable. Tom was able to answer all our questions and concerns in a kind and thoughtful way. We enjoyed our time spent with Tom and all interaction with him from start to finish. He has continued to follow up well. Each time we reached out to Tom with a question he consistently replied in a timely manner. We are now happy and satisfied owners of a 2026 Mazda CX50! We highly recommend Della Mazda and Tom. ..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Roger, What could I possibly say other than thank you for this tremendous review! I can't agree with you more on your comments about Tom, he does a great job, truly cares about his customers and will follow up often to be sure everything is going well. I wouldn't be surprised if he calls or emails you today thanking you for your review. Thank you again for this tremendous review it means a lot. Mark David General Manager Della Mazda

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Our salesperson was Natasha Clark, very efficient,

Our salesperson was Natasha Clark, very efficient, knowledgeable and friendly. When we called with a question she would get right back to us. The team was not pushy at all, they listened to what we wanted and worked with us.We highly recommend Della Mazda of Queensbury

Our salesperson was Natasha Clark, very efficient,

Our salesperson was Natasha Clark, very efficient, knowledgeable and friendly. When we called with a question she would get right back to us. The team was not pushy at all, they listened to what we wanted and worked with us.We highly recommend Della Mazda of Queensbury

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dan, I would like to thank you for this great survey, taking time to complete it, and your very kind comments about Natasha. I can't agree with you more on Natasha she's a great salesperson who truly cares about her customers, I'm very lucky to have her on our team. I appreciate your decision to purchase a Mazda, and your recommendation. Hope all is well Mark David General Manager Della Mazda

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Can’t wait to buy my next car from them!

Can’t wait to buy my next car from them! We had a really awesome experience buying our new Mazda CX-5!

Can’t wait to buy my next car from them!

Can’t wait to buy my next car from them! We had a really awesome experience buying our new Mazda CX-5!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lauren, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Mark David General Manager Della Mazda

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Ayden Swears at Della Mazda was extremely helpful,

Ayden Swears at Della Mazda was extremely helpful, friendly, pleasant, and knowledgeable. I highly recommend speaking with him if you are shopping for used or new vehicle.

Ayden Swears at Della Mazda was extremely helpful,

Ayden Swears at Della Mazda was extremely helpful, friendly, pleasant, and knowledgeable. I highly recommend speaking with him if you are shopping for used or new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Good morning Lori, I would like to thank you for this great review it truly means a great deal to all of us! Ayden does a great job I can't agree with you more and your comments of him are spot on. Hope all is well and thank you again for this great review. Mark David General Manager Della Mazda

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