Reviews
My Sales Associate Terrell Brown assisted me with...
My Sales Associate Terrell Brown assisted me with purchasing my lease. He was very professional, took his time to explain the process and listened to my needs as a customer. He's Customer driven and represents the brand of Napleton Nissan very well. I would highly recommend that you work with him during your next visit. If I could rate my experience, it would be a 10 out of 10.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Jaime was helpful and attentive. Even after we had an...
Jaime was helpful and attentive. Even after we had an issue while working with one of the other employees she was able to work with us and reconcile the issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I love dealing with Napleton.I bought my last vehicle...
I love dealing with Napleton. I bought my last vehicle from Napleton Honda. Kenneth my sales person was very helpful. Answered my silly questio n patiently. The facility was clean and comfortable. A very nice experience. I will recommend it .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
I had a great experience, Ken was great. He work hard on...
I had a great experience, Ken was great. He work hard on getting me in the car I wanted. Which I know was hard to do. But he got it done, and I’m pleased. So thanks Ken on a awesome job and your willing to go hard on getting the job do.. I appreciate you...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for sharing your recent service experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful. We are happy to pass along your comments to Ken here at Napleton Saint Louis Nissan! We hope you continue to choose us for all your automotive needs. Take care!
Used Vehicle
Drove 2.5 hours, Came looking at a used vehicle that was what we needed. Appreciate and thanks for working with us. Kenneth Walsch was our sales consultant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kimberly, thank you for taking the time to leave a review for us at Napleton St. Louis Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Review for Ahmad A
Came in looking to buy a daily driver and we did. Salesman was very honest on his knowledge on the car and was able to work with us on the deal. Dealership employees were very welcoming and friendly to talk to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Kenneth Walsh was amazing. He got me in and out in a new...
Kenneth Walsh was amazing. He got me in and out in a new car. Great service, clean facility, and great deal on a car. Love it!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Saint Louis Nissan and we hope to see you again!
Wanda
Kenneth Walsh was amazing. He got me in and out in a new car. Great service, clean facility, and great deal on a car. Love it!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wanda, we're happy you found our staff to be so supportive during your experience here at Napleton St. Louis Nissan. We look forward to your next visit! Take care!
Great experience
Bought a car and with Sales Associate Terrell Brown. He has fantastic customer service and made us feel comfortable with our selection. Make sure to ask for Terrell Brown.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica Turnquest, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton St. Louis Nissan! If you have any further questions, please give us a call. We're always happy to help!
Great service and easy to work with
Willing to work out a good deal. Listened to what we wanted and made sure we were satisfied. Very helpful in making sure the vehicle had what we wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chad, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!