Reviews
Great service
Always have great service when I bring in the vehicle. Explanation on what needs to be done or looked at is thoroughly explained. Having the vehicle washed for me is a nice appreciated service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Maureen, Thank you for taking the time to provide us with your comments and feedback. We couldn't be happier that that our team continues to provide you service you've come to expect. Look forward to working with you again. The Patrick Dealer Group Customer Relations Team
Slow leak in a tire
Always the best never a complaint 😁 courteous efficient friendly and thorough 😁 I am very very very happy with this dealership 💚 the service is excellent and I love Maz my sales rep😁
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Maureen, Thank you for taking the time to provide us with your comments and feedback. We couldn't be happier that that our team continues to provide you service you've come to expect. Look forward to working with you again. The Patrick Dealer Group Customer Relations Team
Excellent Service
Took my car in for repair work and received excellent service. Was kept up to date on everything and gave me a loner car! Great service!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Barb, We are very happy to hear that your service experience at Patrick Hyundai was one that you felt worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick Dealer Group is working hard to make a difference in the customer experience and we are delighted to hear that our team was able to make your visit memorable and kept you up to speed during the process. We look forward to working with you again! Thank you again! -Patrick Dealer Group Customer Relations Team
Best Service Center
I am so grateful for the service team. They always get me in and out quickly and they always looks for ways to help the customers out! I always leave very satisfied with service and customer experience from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Barb, We are very happy to hear that your service experience at Patrick Hyundai was one that you felt worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick Dealer Group is working hard to make a difference in the customer experience and we are delighted to hear that our team was able to make your visit memorable and kept you up to speed during the process. We look forward to working with you again! Thank you again! -Patrick Dealer Group Customer Relations Team
Excellent Service
I brought our 2017 Hyundai Tucson in for an oil change this morning and I was in and out in less than an hour. The price was right and everything was explained to me before it was done. I can’t recommend Patrick Hyundai enough from the sales staff to the service department. If I could give them 10 stars I would.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gordon, -Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review. Patrick Hyundai is striving to meet every ones needs and make the service experience more pleasurable and mindful of your time, we couldn't be happier that our team was able to make that happen for you. We look forward to working with again. We are glad you were able to experience "The Patrick Difference"! -Patrick Dealer Group Customer Relations Team
excellent service and Gus is the very best.
had great service and Gus always goes the extra Mile. he is an outstanding guy. the guys that drove me to and from work were nice and friendly. this is my 3rd car with Hyundai. wont choose anything else
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marlene, We are very happy to hear that your experience at Patrick Hyundai was one worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick Dealer Group is working hard to make a difference in the customer experience and we are delighted to hear that our service team was continues to go the extra mile. We do hope you'll consider us for future service on your Hyundai. Thank you again! -Patrick Dealer Group Customer Relations Team
Service for my vehicle
Quick warranty repair washed my car and did a great job. The lounge was nice and provided me free Starbucks and Dunkin Donuts coffee. They offered free shuttle service but work was done while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, We couldn't be happier that the service team and Patrick Hyundai made your visit pleasurable. Thank for taking the time to provide us feedback and we look forward to working with you again. The Patrick Dealer Group Customer Relations Team
Great service!
Great service from Gus at Patrick Hyundai in Schaumburg! He goes the extra mile to make sure everything is taken care of! Highly recommended this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eileen, We are very happy to hear that your experience at Patrick Hyundai was one that you felt worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick Dealer Group is working hard to make a difference in the customer experience and we are delighted to hear that Gus and our service team made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team
Another great visit.
My new 2019 Santa Fa needed service and Patrick Hyundai did another fine job servicing my vehicle. From Gus my service advisor to the 2 porters who picked me up and dropped me, everything was very efficient. We are a 2 family Santa Fa and all service will be done at Patrick's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Patrick Hyundai would like to thank you for the 5 Star Review! We always appreciate feedback from our customers. The Patrick Dealer Group is striving to make a difference in the customer service experience. We are delighted to hear that Gus and are service team are taking good care of your Santa Fe's and we appreciate your loyalty. -Patrick Dealer Group Customer Relations Team
Engine Replacement
Our 2012 Elantra developed a very bad engine ticking/knocking noise, it needed replacement engine, the car was under factory warranty, it was inspected and a new engine was installed. We received wonderful service, Gus kept us well informed throughout the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sam, We are very happy to hear that your experience at Patrick Hyundai was one that you felt worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick Dealer Group is working hard to make a difference in the customer experience and we are delighted to hear that our Gus and our team took good care of you and your Hyundai. We look forward to working with you again and we appreciate your loyalty. -Patrick Dealer Group Customer Relations Team