Reviews
Excellent sales person, Andy Macfarlane and wonderful
Excellent sales person, Andy Macfarlane and wonderful finance person. This is our 3rd Subaru from this dealership and we’re very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jsgeg, Thank you for your loyalty to Five Star Subaru! We can not thank you enough for all of your purchases. Andy and our team welcome you to stop by or call 817-438-1700 when you need vehicle advice. We want to make certain you fully enjoy your Subaru. Best regards, David Cheney, General Sales Manager
They made everything seamless.
They made everything seamless. Understanding our wants and needs, they were able to show us all the options . We were able to walk away with the perfect car. No need to go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, Rebecca, on your purchase at Five Star Subaru! Let us know if you would like to revisit the features on your car at 817-438-1700. We appreciate your continued business and look forward to serving you again. Take care, David Cheney, General Sales Manager
Jose knew what was going on before any tests were done.
Jose knew what was going on before any tests were done. Was tested for diagnosis & again afterwards to see that everything passed. I could feel the difference when I turned on my car. They didn't take long, only about 1 1/2 hours. Very nice. So appreciate Grapevine Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Sissy, for taking the time to rate your Five Star Subaru service experience. Between visits, when you need advice, please reach Jose or me at 817-438-1700. We are always happy to share our knowledge and expertise. Best regards, Jakob Ritter, Service Director
Prompt attention.
Prompt attention. Quick access to the vehicles I wanted to see. 10 minutes total reaching an agreement on pricing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
KYNODUCK, Thank you for shopping at Five Star Subaru! James is focused on his customer's satisfaction and your new car questions are welcomed at 817-438-1700. Let us know how we can help you enjoy your ride. Congratulations! Take care, David Cheney, General Sales Manager
excellent service and staff - facility is clean and
excellent service and staff - facility is clean and convenient. staff keeps the customer informed in a timely basis
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lbmorales1989, We are so grateful to help with your vehicle maintenance at Five Star Subaru. Jose, Jayson, and I can be reached at 817-438-1700 for additional advice. We are here to help whenever you need it. Thank you, Jakob Ritter, Service Director
Excellent customer service, impressed with the quick
Excellent customer service, impressed with the quick turnaround! Will definitely be making Grapevine Subaru my go to place to get my car serviced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, We appreciate your business and your kind words. We're thrilled to hear that you had a positive experience at Five Star Subaru. Matt, Travis, or I can be reached at 817-438-1700 for advice any time. Safe travels! Take care, Jakob Ritter, Service Director
Great dealership, awesome employees, love the free car
Great dealership, awesome employees, love the free car washes and snacks and Colin today was totally awesome 👌
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Httocs58, We appreciate your recognition of Colin and the Five Star Subaru service center. It is our pleasure to assist you with your automotive needs. Please don’t hesitate to contact us at 817-438-1700. Best regards, Jakob Ritter, Service Director
nice place to do business at.
nice place to do business at. I will tell my friends have a nice day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DAVID, thank you for choosing Five Star Subaru. We're committed to providing top-notch service. Don't hesitate to reach out with any questions at 817-438-1700. Enjoy your new Subaru! Thank you, David Cheney, General Sales Manager
Everyone is so nice and easy to work with!
Everyone is so nice and easy to work with! 5 Star has a Family atmosphere !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new car, BOBBYHARPER61! We're excited to have you join the Five Star Subaru family. If you need anything, just give us a call at 817-438-1700. Thank you for your business and feedback! Best regards, David Cheney, General Sales Manger
Great dealership, fantastic experience!
Great dealership, fantastic experience! Wonderful people who are clearly knowledgable, and excited about Subarus. I felt very well taken care of, and the dealership definitely lives up to the name. Five Stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, Kevin! Thank you for your kind words and for choosing Five Star Subaru! Should you wish to revisit your Subaru's technology, please reach Tobias, Derek, or me at 817-438-1700. We appreciate your business and are here to help you enjoy your car. Best regards, David Cheney, General Manager