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Five Star Subaru of Grapevine

(4,327 reviews)
Visit Five Star Subaru of Grapevine
Sales hours:
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Sales Service
Monday 8:30am–7:30pm 7:00am–8:00am
Tuesday 8:30am–7:30pm 7:00am–7:00pm
Wednesday 8:30am–7:30pm 7:00am–7:00pm
Thursday 8:30pm–7:30pm 7:00am–7:00pm
Friday 8:30am–7:30pm 7:00am–7:00pm
Saturday 8:30am–7:30pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 485-1570 (888) 485-1570
Used (888) 485-1678 (888) 485-1678
Service (817) 500-4916 (817) 500-4916

Reviews

(4,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Subaru of Grapevine from DealerRater.

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Wonderful people who are incredibly knowledgeable

Wonderful people who are incredibly knowledgeable Finest version of great service Everyone cares about your satisfaction

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bbird2, Thanks for choosing Five Star Subaru! We hope you love your new car. Reach Junior or me at 817-438-1700 with techical or maintenance questions. Congratulations on your Subaru and please let us know when you need our advice. Take care, David Cheney, General Sales Manager

It is the best dealership in the DFW, salesman, and

It is the best dealership in the DFW, salesman, and dealer had by far the best experience I've ever had, I recommend this dealer to all my friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations, VICTORJUAREZ77, on your recent purchase from Five Star Subaru. We are honored to have you as a customer and are committed to providing exceptional service. Please don't hesitate to contact us at 817-438-1700 if you have any questions or concerns. Thank you, David Cheney, General Sales Manager

It was a very good experience!

It was a very good experience! I am very happy with the service and the attention I received, I will definitely keep my business here and recommend to others.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations, Gabriel, on your new car from Five Star Subaru! Thank you for recognizing Red and Brandon. Don't hesitate to stop by or call 817-438-1700 to revisit the technology on your Subaru. Best regards, David Cheney, General Sales Manager

From walking in to this dealership, to driving our new

From walking in to this dealership, to driving our new Subaru Ascent, the whole process was smooth. We were greeted with smiles and with courtesy by one of their dedicated sales person- Red. It has been a great experience with Five star Subaru of Grapevine.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Ascent, Detdet! We are excited to help you enjoy your new car from Five Star Subaru. Stop by or give us a call at 817-438-1700. Let us know if you would like to revisit the features on your Subaru. Thank you for shopping with us and for sharing your feedback. Best regards, David Cheney, General Sales Manager

Shantai was very helpful and a pleasure to talk to.

Shantai was very helpful and a pleasure to talk to. She explained the features on my new car very well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you, debbiedfw64, for taking the time to rate your Five Star Subaru experience. Shantai is focused on our customers and helping them enjoy the features on their cars. Give her a call at 817-438-1700 any time with questions. We appreciate the chance to share our knowledge and expertise. Best regards, David Cheney, General Sales Manager

I will recommend you to others.

I will recommend you to others. Fantastic experience. David Hendricks is a total asset to 5 Star Subaru!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Five Star Subaru, TBARDEE, David and your sales team remain available at 817-438-1700. We welcome the chance to share our knowledge and help you enjoy your new Subaru. Congratulations! Take care, David Cheney, General Sales Manager

Great deal.

Great deal. No hassle. No upsale. Very real and personable folks. Great experience and deal

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, DUSTYF18, for shopping at Five Star Subaru! When you have questions about your new Subaru, reach Jeremy, Derek, or me at 817-438-1700. We are dedicated to helping you enjoy your car. Congratulations! Best regards, David Cheney, General Manager

Always feel at home when I come in , I bought 3 cars from

Always feel at home when I come in , I bought 3 cars from 5 star . I love my new Ascent but miss my Outback too . safety is a big factor for me. I totaled my first outback, but I wasn’t hurt at all. .

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  • Overall experience 5.0
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Dealer response

Congratulations, LINDASHEW123, on your Ascent from Five Star Subaru. Your loyalty to our dealership is truly appreciated. Shannon, Doug, and I welcome your new car questions at 817-438-1700. We want to make certain you love your Ascent as much as your last Outback! Thank you, David Cheney, General Sales Manager

I am very satisfied with this Forester.

I am very satisfied with this Forester. Thank you for the help and service all

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations, HYONGWLEE, on your new Forester from Five Star Subaru. Don't hesitate to reach out to Tobias, Derek, or me at 817-438-1700. Let us know if you would like to revisit the features on your car. We are dedicated to helping you enjoy your ride. Thank you, David Cheney, General Sales Manager

My buying experience was fantastic.

My buying experience was fantastic. Despite relatively high mileage, car was immaculate and drove like new. Service also very professional. Plus a really nice waiting area with various amenities.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations, Goverman, on your Subaru purchase! On behalf of Jayson, thank you for shopping at Five Star Subaru. Reach us at 817-438-1700 for vehicle advice any time. Enjoy your ride! Best regards, David Cheney, General Sales Manager