Reviews
Best dealership experience, we went to 6 other
Best dealership experience, we went to 6 other dealerships cross shoping 3 row suvs and none of them respected our time as well as 5 star. Jeremy was a great car sales dude, he especially was great when my wife couldn't decide on what color/interior combo she wanted so he just lined up several vehicles right next to each other for her to decide. Good price and good value.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations Mark to you and your wife on your new car from Five Star Subaru. Jeremy and our team welcome you both to stop by or call 817-438-1700 should you have questions. We want you to be fully comfortable with the features on your Subaru. Enjoy the ride! Best regards, David Cheney, General Sales Manager
Every person we encountered was super friendly and the
Every person we encountered was super friendly and the facility is amazingly clean. We never felt any pressure to buy anything at all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ROYBOBO, Thank you for shopping at Five Star Subaru! We really appreciate your endorsement. Know that customer satisfaction continues to be our focus. Reach out to 817-438-1700 whenever you have auto needs. Take care, David Cheney, General Sales Manager
Hayden and Tobias were both very knowledgeable and very
Hayden and Tobias were both very knowledgeable and very helpful and made the entire process seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JAK616, We appreciate knowing your shopping experience at Five Star Subaru went so well. Congratulations on your purchase and please reach out to 817-438-1700 any time you need our advice. Thank you for your business and comments. Take care, David Cheney, General Sales Manager
Five star experience everytime I visit.
Five star experience everytime I visit. Thank you for your commitment to excellence customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations, Taurus, on your purchase at Five Star Subaru. We are committed to helping your enjoy your car. Let us know when you have technical or care questions at 817-438-1700. Thank you for your business and endorsement. Sincerely, David Cheney, General Sales Manager
Did not like that info was given to insurance companies
Did not like that info was given to insurance companies for them to sales call. All else was good. Casey wonderful
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
TUMBLEWEEDE, Thank you for recognizing Casey and congratulations on your new car. To further understand your comment regarding an insurance company call, we will be reaching out to you at the number we have on file. In the meantime, reach Casey or me at 817-438-1700. We hope to see you again at Five Star Subaru. Sincerely, David Cheney, General Sales Manager
This is the second Subaru we've bought from this
This is the second Subaru we've bought from this dealership & we've been treated well every time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, LAURABYNO, on your new car from Five Star Subaru. Our team strives to provide a friendly and helpful atmosphere for all our customers, and it's rewarding to know we achieved that goal. We wish you many happy miles in your Subaru! Thank you, David Cheney, General Sales Manager
Great experience, the best.
Great experience, the best. A very relaxing environment. Shannon was not pushy at all. Very professional, patient, and friendly. Bought two cars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ROMEOJJR23, We strive to make car buying a breeze at Five Star Subaru, and it sounds like Shannon achieved that goal. Thanks for the kind words and BOTH purchases! Be sure to stay in touch at 817-438-1700. We are here to help you fully enjoy your cars. Congratulations on the new wheels! Take care, David Cheney, General Sales Manager
I usually dread the car-buying process, but Casey was
I usually dread the car-buying process, but Casey was patient and very helpful. I would recommend her to anyone looking to buy a car. Shane made the finance process a breeze. He was short-staffed that day, but we were out of his office in minutes. All and all a great experience, and I love my Outback.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TLWANGER, At Five Star Subaru, we strive to provide exceptional service for every customer. Thank you for recognizing Casey and Shane. Let us know how we can help you enjoy your Outback. Stop by or call 817-438-1700 any time. Best regards, David Cheney, General Sales Manager
Professional; friendly; very clean; great customer
Professional; friendly; very clean; great customer advisors; very efficient; explained what would be done & cost
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jcreust, Timely and efficient service is the goal at Five Star Subaru. Thank you for rating your experience and please count on us again. Reach out to 817-438-1700 whenever you need our knowledge. Take care, Jakob Ritter, Service Director
The service department is thorough and clear with what
The service department is thorough and clear with what will be done to your car and then when service is complete they cover what has been done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jack, We appreciate the chance to help with your auto care at Five Star Subaru. Reach Dyson or me at 817-438-1700 with additional questions. We are happy to share advice with our valued clients. Thank you, Jakob Ritter, Service Director