Reviews
Write a reviewGreat results, again!
I brought my Q5 in today with a leak in one of the tires (purchased at this dealership). Jose told me they would diagnose and repair the problem or replace the tire. They quickly found a nail in the tire and repaired it at no cost. No mater what I bring my car in for, The issue is quickly resolved with quality results! This friendly, customer focused dealership is A+++.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dale, we're so pleased we could provide you with multiple great service experiences! Thank you for the kind words about Jose and the Service Department, we truly appreciate it and will let the team know.
Excellent service
Alexa was professional and courteous in every way, she saved a courtesy car while they serviced my car. She kept me informed while my car was at the dealership . When the car was finished notified me with information on the repairs that were made and cost. Well done
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kenny, we appreciate your positive comments regarding Alexa, in our Service Department at Audi Oklahoma City. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.
THE Best Dealership
Best dealership in town! They treat you with utmost respect and Alexa is a true professional. As a woman, I have dreaded dealing with car problems in the past but not anymore. Thanks Audi for a great experience every time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive comments regarding Alexa and our Service Department at Audi Oklahoma City. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review, Linda.
Old good service, glad to have a great team back.
Best team to work with ( Yasmine, Alexa & Kyle) thank you all for an amazing support! It’s always a pleasure to have you three helping us all.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tony and Steven, we’re happy to pass along your comments to Yasmine, Alexa, and Kyle! If you're ever in need of more help, please let us know!
Excellent Service
Very professional and courteous Service staff headed by Alexa that day. We have always been treated by Alexa with enthusiasm, energy and intelligence . We will recommend your dealership and we will come back again for your excellent services
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Minda, we’ll make certain Alesa and our Audi Oklahoma City Service Department team see your review. They’re total professionals, but they enjoy a compliment like everyone else.
Audi stands out above the others!
Fast friendly and unlike other high end dealers ( read Land Rover) this dealer has loaners for use while they service your car and return it washed and sanitized!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thanks for the kind review of our Service Department. And thank you for trusting us with your car. We look forward to our next opportunity to provide you with great service.
Unhappy with wait time
I was in for an oil change. Appointment was at 9:45 am. Was asked if I had someone picking me up while I got my oil changed. I said yes but told them I needed service completed asap. I was told I also needed my tires rotated. Ok that was fine. At 12:45, I called to see how much longer it was going to take. Left a message - no one called me back. 30 minutes later, I decided to go to the service dept. Car still was not ready. By now it’s 2:00. I finally got my car at 2:30. As a customer, I just wish someone would just tell me the truth. If I’m bringing my car in, and given an appt time, does that really mean someone will start working on it? If not, then give me that info so I can make a decision to leave it or not! Just tell me the truth - don’t sugar coat it or make excuses. Tell me if only one mechanic showed up today, so there is no way we’re going to have your car ready in less than 5 hours! Just give me the facts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joyce, Thank you for your review. We apologize for the lack of communication. We’re reviewing your recent service experience to understand how we could have done better. Our goal is to care for and satisfy our service customers and we’d like the chance to address your concerns. We’re confident we can resolve things to your satisfaction. Respectfully, James Samples, General Manager
This is my third Audi I have purchased from them
Outstanding!!!! Everyone at the dealership was friendly and extremely helpful. The car was ready when we arrived. The process was very smooth. Again it was outstanding!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we knew you’d chosen a great vehicle, and we’re happy you’re loving your Audi. Thanks again for your business and your positive feedback.
Car maintenance
Sevice was great! In Particular appreciate the video with the Technician reviewing my car and going over what he was doing. Keep that option pls! Gives me a piece of mind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the work and the process. Let us know if there’s anything else we can do.
OKC Audi. First Class all the way!
My family drives Audi SUV’s …we have for many years. Great cars…great looking and dependable. The best attribute of OKC Audi is the wonderful service department. Adam Maxey, manager, is the best in the business. I’ve seen ‘em all in my 72 years. He can not be beat. And with Alexa to back him up, you’ve got a team that will keep you rolling in style….without any worries. We are very happy and loyal customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron - we’ll make certain Adam, Alexa, and our Audi Oklahoma City Service Department team sees your review. They’re total professionals, but like everyone else, they enjoy a compliment. We’ll do our best to live up to your review.