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Fitzgerald Subaru of Gaithersburg

(205 reviews)
Visit Fitzgerald Subaru of Gaithersburg
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 309-7137 (888) 309-7137
Used (888) 316-7197 (888) 316-7197
Service (301) 917-3920 (301) 917-3920

Reviews

(205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Subaru of Gaithersburg from DealerRater.

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Fitzgerald Subaru in Gaithersburg did a great job helping

Fitzgerald Subaru in Gaithersburg did a great job helping us with purchasing our new used Sportage, which is in excellent shape. The process was quick and easy, and they helped us get financing, which really helped. We got a good deal and are very happy with our new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

I got a good deal on a used car.

I got a good deal on a used car. No pressure from sales or finance. Very easy to do business with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

Great dealership, I've been their customer for several

Great dealership, I've been their customer for several years. No complaints, at all. Would come back again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

Very quick and easy process.

Very quick and easy process. We drove several hours to this dealership for the vehicle that was listed. They were very up front about the vehicle and showed us all of the repair work that had been done to the vehicle. The speed of the transaction and helpfulness of Matt and the team made it well worth the drive. Would recommend the dealership to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

I will from now on, every time I need a new or used

I will from now on, every time I need a new or used vehicle go to Matt and his company Fitzgerald. I love the way they operate..no price heckling...that is so relaxing. They were having a super busy day and so we were there for a few hours. Who ever heard of enjoying being at a car dealership for a longish time?. We did! We got to know Matt a very fun likeable man. We also spent a good hour with I believe her name was Lisa..(a lady who used to live in Hong Kong) doing paper work, once again very very pleasant and super efficient.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Many thanks to Javier, David, and everyone else that

Many thanks to Javier, David, and everyone else that helped get us an unbeatable deal on our new Subaru this past Memorial Day holiday. I have been through the new car purchase process before, and this was by very far the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

The best car buying experience was at Gaithersburg Subaru

The best car buying experience was at Gaithersburg Subaru with Matt. Totally recommended for custom service and also car quality.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

Went over and above to pick me up and take down to pick

Went over and above to pick me up and take down to pick up the car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

My second Subaru and with the same dealership.

My second Subaru and with the same dealership. Mr. Erol is very nice, he’s like a long time friend . Very honest and very patient . No stress in dealing with him.. He’s easy to find , he’s the guy with a warm sweet smile and a gentle manner. I love, love my new Subaru Forester Sport!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

This is the third Forester we have purchase from

This is the third Forester we have purchase from Fitzgerald Subaru Gaithersburg and the second purchased from Erol Mutlu. He is wonderful to work with and I highly recommend him to anyone looking to buy a Subaru. He made the experience stress free.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!