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Fitzgerald Subaru of Gaithersburg

(205 reviews)
Visit Fitzgerald Subaru of Gaithersburg
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 309-7137 (888) 309-7137
Used (888) 316-7197 (888) 316-7197
Service (301) 917-3920 (301) 917-3920

Reviews

(205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Subaru of Gaithersburg from DealerRater.

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Very professional and courteous service.

Very professional and courteous service. The process was straightforward and fast. My wife and I were very satisfied with overall experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

I had a very good experience with my car buying

I had a very good experience with my car buying experience today. My family and I were greeted at the door and met by Matt . Matt was very attentive and answered all of our questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We appreciate your positive feedback.

Mr.Erol was such a nice person very knowledgeable, I’ll

Mr.Erol was such a nice person very knowledgeable, I’ll fully recoment Mr. Erol, thank you so much Fitzgerald Subaru Gaithesburg 👍

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

I was very happy working with Erol and if I’m around long

I was very happy working with Erol and if I’m around long enough, I’ll be back to get another vehicle from Erol! Happy Saturday Erol!🌞

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We appreciate your positive feedback.

I came here 3 weeks ago and I had a bad title.

I came here 3 weeks ago and I had a bad title. They helped me reach out to fix it and helped me trade in my vehicle. I was being legally robbed by my previous dealer with a 17% interest rate on a 2019 paying $600 a month 🥴. I came here and they got me a 6.9% interest rate and traded my car in even though I had a lot of negative equity. These people are super heroes. Definitely give them a try

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

Matt was terrific.

Matt was terrific. He listened to what I needed and created a short list of available cars. I knew what I wanted and he focused in on that with no hard sell or trying to move me on budget, etc. Matt helped me find what I wanted and I went home having bought the car that I needed. Truly excellent customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

We worked with Bryan Sainz at Fitzgerald.

We worked with Bryan Sainz at Fitzgerald. He was informative, kind, respectful, intelligent, and incredibly helpful throughout our entire process of purchasing our first Subaru. We highly recommend working with him. We couldn’t have asked for a more pleasant sales consultant.

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  • Overall experience 5.0
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Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

Sharee, was kind and very patient.

Sharee, was kind and very patient. She cares about great customer service. I love my new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Muna was great.

Muna was great. She took care of everything in advance, and when we came in the paperwork was ready. The whole transaction was quick and easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We appreciate your positive feedback.

Sheree was awesome, she made our experience hassle free.

Sheree was awesome, she made our experience hassle free. We will definitely be coming to Sheree for our next vehicle purchase. We will also recommend her to our friends & relatives!!!

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.