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Direct Auto Access

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)
Sales hours: 11:00am to 7:00pm
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Sales
Monday 11:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 11:00am–7:00pm
Saturday 11:00am–7:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Low pressure and honest dealership. They made sure we got the vehicle we wanted, did all repairs that were necessary. We appreciated the honesty and the fact that we weren’t pressured into feeling rushed. We will absolutely return for future vehicle purchases.

Low pressure and honest dealership. They made sure we got the vehicle we wanted, did all repairs that were necessary. We appreciated the honesty and the fact that we weren’t pressured into feeling rushed. We will absolutely return for future vehicle purchases.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience! I highly recommend buying from Direct Auto Access. We bought a nice small suv and we had a weird thing happen. Jay and Sam were very quick to contact us, they explained to us they would handle it and they did! They really went above and beyond for us. They are stand up people and I have recommended to many friends and family already and I will continue to do so. Very good company.

Great experience! I highly recommend buying from Direct Auto Access. We bought a nice small suv and we had a weird thing happen. Jay and Sam were very quick to contact us, they explained to us they would handle it and they did! They really went above and beyond for us. They are stand up people and I have recommended to many friends and family already and I will continue to do so. Very good company.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a 2009 Honda Accord for our daughter. Jay and Sam were easy to work with and the car is great. We looked at probably 10 others and this was the only one represented truthfully online as it was in person. Would definitely come back.

Purchased a 2009 Honda Accord for our daughter. Jay and Sam were easy to work with and the car is great. We looked at probably 10 others and this was the only one represented truthfully online as it was in person. Would definitely come back.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review and recommendation!

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I went there and test drove a car, it was perfect for me, and my salesman, Sam made sure I got a great deal to make the purchase. I will most definitely recommend this dealership.

I went there and test drove a car, it was perfect for me, and my salesman, Sam made sure I got a great deal to make the purchase. I will most definitely recommend this dealership.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and the review!

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I found Jameel to be a good man and the car I bought from him was a good deal and value. Straightforward and open. Don?t be hung up on going to a small loca Happy customer. ?

I found Jameel to be a good man and the car I bought from him was a good deal and value. Straightforward and open. Don?t be hung up on going to a small loca Happy customer. ?

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review! Hope you are enjoying your Jeep.

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I went their after submitting an application in the morning for A Jeep that went un answered. I was greeted by a gentleman behind the desk. While explaining my credit situation and that I had submit an application this short rude guy interrupts out of nowhere. he may have been there all along but I didn't notice him due to his size until he started arrogantly talking. I know my credit isn't great but that's why I was there to see if they could help. It's not what the short guy said but how he said it. Def had napoleons complex. If you go here do not work with the short one he is arrogant and it shows. If I had good credit he probably would have been all smiles.

I went their after submitting an application in the morning for A Jeep that went un answered. I was greeted by a gentleman behind the desk. While explaining my credit situation and that I had submit an application this short rude guy interrupts out of nowhere. he may have been there all along but I didn't notice him due to his size until he started arrogantly talking. I know my credit isn't great but that's why I was there to see if they could help. It's not what the short guy said but how he said it. Def had napoleons complex. If you go here do not work with the short one he is arrogant and it shows. If I had good credit he probably would have been all smiles.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Alex, sorry you had a bad experience but, I do believe you have us mistaken for another dealer as both of us working here are over 6' tall. I also do not see any credit application or leads from a "Alex M.".

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Great experience ! Check this place out if you are looking for a good used car for good prices and friendly staff.

Great experience ! Check this place out if you are looking for a good used car for good prices and friendly staff.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Omnia, thanks for the review and for choosing Direct Auto Access.

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As soon as i enter the lot i was helped promptly by Sam. He helped me my chose a used car and walked me through the process. He was honest helpful very attentive and knowledgeable. I got a great deal on my used car i am happy and would recommend anyone to go visit Direct Auto Access next time you are shopping around for a used car.

As soon as i enter the lot i was helped promptly by Sam. He helped me my chose a used car and walked me through the process. He was honest helpful very attentive and knowledgeable. I got a great deal on my used car i am happy and would recommend anyone to go visit Direct Auto Access next time you are shopping around for a used car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marvin, thank you for doing business with us and the kind review!

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Hassle free experience. I love my new Ford Focus. Thank you Sam for your professional and kind assistance. Sam is very knowledgeable in all cars. Thank you Direct Auto Access team for their excellent customer service.

Hassle free experience. I love my new Ford Focus. Thank you Sam for your professional and kind assistance. Sam is very knowledgeable in all cars. Thank you Direct Auto Access team for their excellent customer service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Veronica, glad you are enjoying your purchase! Thank you for your business and the review.

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They made everything simple! Samer was very straightforward and was extremely helpful when it came to selecting and purchasing my car. I will definitely be a returning customer.

They made everything simple! Samer was very straightforward and was extremely helpful when it came to selecting and purchasing my car. I will definitely be a returning customer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nick, appreciate the review and your business!

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See all 14 reviews