Reviews
Write a reviewHappy with Hodges!
We bought a used vehicle two weeks ago from this Dealership. We were blown away by their friendly down-home atmosphere. Because of their professional and courteous conduct we plan to continue to do business with them in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! It's great to know your visit was enjoyable and we always hope to exceed the level of customer service our guest deserve! Thank you very much for your business and we will follow up with you soon!
Great Customer Service/Prompt To the Point Loans
Excellent sales and service department staff that get it right the first time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive comment! It's nice to know that our commitment to excellent customer service is recognized! We will be in touch with a courtesy follow-up soon! Thank you for your business! Call on us anytime! Tom
fantastic experience
Bob was great in sales! Everyone we worked with, from sales to finance to service was great! We will be back! Love our new Jeep!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kim & Ken! Just want to thank you for your purchase and I am happy to know that you are pleased with your experience! As a courtesy we will follow up with you very soon to assure your satisfaction! Thanks again, Tom
Stellar people and service at Tom Hodges
We had three wonderful people helping us, including Tom himself, at the dealer. They took all the time we needed, were up front and honest, thinking of us earnestly, personal and willing to do any thing they could. Two of them, including the owner, Tom followed up with us the following week. It was a deal that couldn't be made, but we couldn't have been happier with operations. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your recent visit to Tom Hodges! My staff and I always want to provide you with the best service possible. There are times, unfortunately, that the numbers don't quite match. Please know how appreciative I am for your positive comments and I thank you for giving us the opportunity to earn your trust and your business! Tom
Family Friendly and Easy to Work With
My Husband I bought a vehicle from Tom Hodges 6 years ago we still have the vehicle. We were in need of another vehicle found the one we like sat down with Ken with no pressure at all he hooked us up with Lauren and she was the best she work a deal with us to get the vehicle we wanted and we drove home with it today. Out of all the dealerships Tom Hodges is the best you cannot go wrong with Tom Hodges. I have no complaints what so ever. Thank you again Tom Hodges.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Cindy! Your satisfaction and positive review are the best rewards for our everyday hard work. We will follow up with you soon! Enjoy your new Truck! Tom
Great service ,good deals
WE have had several friends buy a vehicle from this dealer,so we decided to check them out. Good selection,and the whole process was painless and quick compared to other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Tom Hodges Auto Sales for your recent purchase!I was delighted to hear your buying process was enjoyable! Feel free to contact us with any questions or concerns. Thanks again, we will follow up with you soon! Tom
Easy to work with
Very easy to work with, and good prices. Worked with my insurance company to deal to value of a no fault accident replacement
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand how difficult it is to lose your vehicle and find another one in a timely manner without pressure or anxiety. I want everyone to feel good about their decision and to know that we are always here for you! Thank you for your trust, it means so much to me! Tom
Great service, welcoming environment !!
My first exerience with Tom Hodges Service Department was so satisfying. John and Kathy were friendly and helpful, and they answered all of my questions. The waiting area is spotlessly clean, welcoming and very comfortable. My car was serviced (without an appointment) in a very reasonable period of time and I was so happy to get the free car wash! I will definitely continue to use Tom Hodges Service for my car's future service and maintenance. I definitely would recommend them to anyone looking for a place to have their auto(s) maintained.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Welcome to the Family, Gayle! Thank you for the kind words and I agree that John and Cathi are a great team! I'm happy to know that you were comfortable while you waited and sincerely hope you will return for your vehicle services! We will check in with you soon! Thank you again! Tom
Simply the best
Tom and his staff are simply the best. I just completed my 6th purchase from Tom Hodges Auto Sales and I will be back again. As a sales guy, Kenny Pope had some big shoes to fill viz my previous experiences with Richard Clifton - but he did it. Easy-going, friendly and really focused on helping the customer meet their needs without anything approaching high pressure. Sometimes in the past, I've been browsing for something of a 'type', but this time I had a specific car from current inventory in mind for my daughter's first car. Either way, Tom and his team can be relied upon to help me meet my needs. They obviously work hard to find a good selection of quality, bargain used cars - to be able to meet customer needs at reasonable prices. This means value - and you never get a 'gotcha' of any kind - hidden costs or mechanical issues. Even when minor issues are observed, for example in test drive, they will ensure it is fixed by their highly competent service staff. Good, clean used cars at good value. That's what the customer needs and that's what they are there to provide. Thanks Kenny - and Richard - and sales manager Pat - and Tom for assembling all of your great staff to man your great operation. And thanks for yet another successful car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best indication that you are doing it right is to look at your repeat business! It's an incredible feeling knowing that, although there are multiple businesses that offer what I do, my customers keep coming back! It is OUR pleasure, my entire Staff and I, to continue to do what we do to make a difference in our Sales and Service Departments. Thank You for trusting us with your decision on a safe, reliable vehicle for your daughter and your family! All the Best, Tom
No Nonsense
I went to this dealership in the morning with no serious intention to buy...but I found the right vehicle at the right price. No hassle...no pressure...I took my wife over later in the day and we bought the car. All the sales people were very helpful and genuine - what a refreshing way to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank You for the great review, Mr. Brown! I will enjoy sharing this with my guys and am pleased to know your experience was a pleasant one! Please call on us anytime! We will call you to check on things and to see if you need anything! Thank you, again! Tom
