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Tom Hodges Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (150 reviews)
Visit Tom Hodges Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (301) 880-0867 (301) 880-0867
Used (301) 880-0157 (301) 880-0157
Service (301) 880-0158 (301) 880-0158

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Hodges Mitsubishi from DealerRater.

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Always satisfied

Have purchased three cars over the last 18 months from Tom Hodges. All three times have turned out to be a good deal both cost wise and a customer service. Would most strongly recommend checking these folks out for your next vehicle. No hard sell pressure or bait and switch tactics. They may not have the largest inventory, but certainly ample enough for most people's taste. The sales and service team are committed to customer service and satisfaction, and that comes from the top (Mr. Hodges) down to the lot attendants. Their finance manager will work for you to get the best terms available. Just nice folks all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Robert, we're genuinely honored to have earned your business and your confidence, we can't thank you enough for placing your trust in us. Please don't hesitate to contact us if there's anything we can help you with in the future or any questions we can answer, and thank you for taking the time to leave us a review!

They were so helpful!

I went to Tom Hodges to look at used cars. My credit history was almost none. So I was nerves if anyone could help me at all. They were so friendly and willing to help me. They eased the nerviness I had. I walked away with a brand new car, and a Big smile on my face. I would recommend Tom Hodges highly to everyone interested in a new or used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave a review, and we're absolutely thrilled that we were able to make the process a little easier for you. If you ever need anything else, or if you simply have a question please don't hesitate to contact us!

Once Again,Tom Hodges ComesThrough for our Family!

My husband and I helped our daughter buy her first car from Tom Hodges, and we are so thankful we did. After saving for months and months, our college senior was ready to buy a car. We told her we needed to go to someone who we knew and trusted, someone we knew would treat her right, and that is exactly what happened when we went to Tom Hodges Auto. Kenny, Tom and Lauren treated us like family. We felt as if we had called family and asked for help. They gathered around us and made sure that our daughter was in the safest, most practical, and cost efficient car of her dreams. Within 24 hours we had that car! And, in addition, the car was serviced, cleaned and had gas in the tank. Tom Hodges handled every thing from registration to plates, and even included the first oil change for free. Kenny, Tom, and Lauren treated us like family, and we are thankful. Thank you Tom, Kenny, and Lauren! God Bless You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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A-1 organization, Quality ownership and staff

Buy with confidence from these folks, have bought 2 vehicles from him over the years and both times I was more than pleased. My first choice when looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A. Williams: Avenue,Md. He found my Dream Car

My husband and I went to Tom Hodges Auto Sales on Saturday 4/9/16. We told him what we were looking for in a car. Tom told us he'd get back to us next week. He called on Tues.4/12/16 and said he found a car that he was sure I'd like. And I don't just like, I LOVE IT!! He searched for my perfect car, and delivered. The employees are wonderful, Tom is the friendliest and most honest car dealer you will ever do business with. This isn't the 'Used Car Salesman' from the old movies; you can trust these guys! He makes everyone feel like Family...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Sorry, I don't know how I missed the price rating...But I give that 5 stars as well.

Buying a used car made easy!

My experience at Tom Hodges was the best. When I walked into this dealership I knew I made the right choice. Everyone was friendly and easy to talk to. Craig Snyder was my salesman and he helped me find exactly what I wanted and at a price I could afford. There was no pressure in trying to sell me a car. Lauren, the finance person, explained everything in terms that were easy to understand. Tom Hodges also assisted me and helped me through the financing. I would highly recommend buying a used car from Tom Hodges.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy to have been of service and it means a lot to us that you've taken the time to write such a thoughtful review. Always feel free to drop in, and if you have any questions or need anything in the future please let us know.

Service

Going to dealers for service on my car, has in the past, been painful and expensive. I tried Tom Hodges for service and expected the same. I could not have been more wrong. It started with the service manager-John Kershaw. What an upbeat professional! He obviously knows what he is doing. I will continue to have my cars serviced at Tom Hodges.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Timely Service

The Service Team led by Mr John Kershaw does a fast professional service and the team goes beyon to ensure Customer satisfaction by checking the overall status of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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first time customer

Yesterday we bought a truck from your dealership. We were very pleased with the whole experience. Kenny our salesman was very friendly and understood exactly what we were looking for. We talked to Tom and he made you feel like you have known him all your life.As far as Lauren goes, they don't come any nicer than her.She was quick and efficient and very friendly. Her alone will have us going back for our next vehicle. Thanks to all of you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Overall a Great Dealership!!

My husband and I went to Tom Hodges to purchase 2 used vehicles - 1 for us and 1 for our teenage son. We obviously wanted something affordable but reliable. We found and test drove quite a few vehicles and each time the sales manager, Bob Hammet, was very helpful, patient and accommodating by helping us find just the right cars for us. When it came down to the financing part, Lauren Landes was wonderful! She searched several financing companies to get us the best interest rate and monthly payment for both of the cars. At one time we even had her switch out one vehicle for another vehicle to see if the payment would be lower and then back again and each time she just helped us with a smile and was willing to do whatever she could to get us into the cars that we wanted with a payment that we could afford. Needless to say, we walked out with a Mitsubishi Galant for our teenage son (who was overjoyed)! and a Toyota Camry for us. Both are great cars! We had such a wonderful experience that we look forward to coming back in about a year and a half when our other son will be in the market for a car. So, if you are looking for an honest dealership with affordable prices, great financing help and friendly and helpful service then Tom Hodges is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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