Reviews
I enjoy the professional and friendly service that
I enjoy the professional and friendly service that Columbus Napleton provides! Thank very much for keeping my truck in great shape.
I enjoy the professional and friendly service that
I enjoy the professional and friendly service that Columbus Napleton provides! Thank very much for keeping my truck in great shape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Napleton Chevrolet Columbus! We appreciate your business and we look forward to helping you in the future. See you next time, Joel!
I was immediately greeted and given time to explain other
I was immediately greeted and given time to explain other concerns I had with my vehicle, even though I was there for a routine oil change. Dom explained options for an oil change and followed through on calling about other repairs that I had asked about. He took the time to call the warranty place, and despite the frustration of having to talk to AI and make additional calls, he was able give me inform me of additional maintenance issues that were covered, not covered, and alternatives.
I was immediately greeted and given time to explain other
I was immediately greeted and given time to explain other concerns I had with my vehicle, even though I was there for a routine oil change. Dom explained options for an oil change and followed through on calling about other repairs that I had asked about. He took the time to call the warranty place, and despite the frustration of having to talk to AI and make additional calls, he was able give me inform me of additional maintenance issues that were covered, not covered, and alternatives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Gary was so nice & helpful.
Gary was so nice & helpful. It was my first experience buying a car. He walked me thru everything
Gary was so nice & helpful.
Gary was so nice & helpful. It was my first experience buying a car. He walked me thru everything
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving Napleton Chevrolet Columbus a review! We'll make sure your kudos reach Gary. Have a great day, Michelea!
I appreciate that the Service department was able to fit
I appreciate that the Service department was able to fit me in for an unscheduled appointment
I appreciate that the Service department was able to fit
I appreciate that the Service department was able to fit me in for an unscheduled appointment
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dameri - Your feedback is much appreciated! Thank you for supporting Napleton Chevrolet Columbus.
Very precise.
Very precise. Reasonable prices. Showed concern for issues and relayed message right away. Gave suggestions on how to fix issues.
Very precise.
Very precise. Reasonable prices. Showed concern for issues and relayed message right away. Gave suggestions on how to fix issues.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dakota, thank you for sharing your positive feedback about our team! It's wonderful to hear that you found the team to be precise, helpful, and attentive. We truly appreciate your business and hope to serve you again! - The Napleton Chevrolet Columbus Team
Very friendly and helpful sales, financial staff.
Very friendly and helpful sales, financial staff. Made the process of my current purchase of a Chevy pickup comfortable. Facility is clean and appealing.
Very friendly and helpful sales, financial staff.
Very friendly and helpful sales, financial staff. Made the process of my current purchase of a Chevy pickup comfortable. Facility is clean and appealing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know our team made your purchasing experience seamless and comfortable. Enjoy your new Chevrolet pickup, and we hope to welcome you back to Napleton Chevrolet Columbus in the future!
Service dept always friendly and knowledgeable.
Service dept always friendly and knowledgeable. My salesperson from last week and 5 yrs ago knowledgeable helpful and friendly as well.
Service dept always friendly and knowledgeable.
Service dept always friendly and knowledgeable. My salesperson from last week and 5 yrs ago knowledgeable helpful and friendly as well.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Catherine! We're pleased to hear that both our service and sales departments provide consistent, knowledgeable, and friendly assistance. Your trust and loyalty mean a lot to us. See you next time at Napleton Chevrolet Columbus!
They are always looking out for the customer if they
They are always looking out for the customer if they notice something they bring it to your attention and ask you what you want them to do to fix it.
They are always looking out for the customer if they
They are always looking out for the customer if they notice something they bring it to your attention and ask you what you want them to do to fix it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hunter, we are grateful for your support! Thank you for choosing Napleton Chevrolet Columbus and for sharing your positive experience. See you next time!
Gary was very patient and listened to what I wanted.
Gary was very patient and listened to what I wanted. Didn't try to sell me something else. Everyone was friendly and very helpful. It was a very enjoyable experience. Hope the customer service continues.
Gary was very patient and listened to what I wanted.
Gary was very patient and listened to what I wanted. Didn't try to sell me something else. Everyone was friendly and very helpful. It was a very enjoyable experience. Hope the customer service continues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Gary and the team! It's always our pleasure to provide this level of customer support. Safe travels ahead!
This was our first time at Napleton Chevy.
This was our first time at Napleton Chevy. Our salesman Gary was very friendly and informative. We look forward to working with them in the future.
This was our first time at Napleton Chevy.
This was our first time at Napleton Chevy. Our salesman Gary was very friendly and informative. We look forward to working with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re pleased your experience with Gary was so informative and friendly, Carol! Thank you for choosing Napleton Chevrolet Columbus. We look forward to seeing you back!