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Napleton Chevrolet Columbus

(125 reviews)
Visit Napleton Chevrolet Columbus
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed

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New (920) 350-4467 (920) 350-4467
Used (920) 350-3605 (920) 350-3605
Service (920) 350-4441 (920) 350-4441

Inventory

See all 67 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2024.
We're pleased to welcome you to the Napleton Auto Group. Our family has been selling and servicing vehicles since 1931. Today there are more than 60 Napleton Auto Group dealerships in four states providing thousands of customers with unmatched service and an unbeatable price.

Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
Napleton opened in 1931 with the simple philosophy of "Common Courtesy"

Service center

Phone number (920) 350-4441

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Chevrolet Columbus from DealerRater.

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I was using GM points and was expecting a headache at

I was using GM points and was expecting a headache at checkout but instead they had everything all taken care of for me. In and out!!

I was using GM points and was expecting a headache at

I was using GM points and was expecting a headache at checkout but instead they had everything all taken care of for me. In and out!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we could assist you seamlessly at Napleton Chevrolet Columbus! Thank you for the five-star review!

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The team always takes good care of me and my car no

The team always takes good care of me and my car no matter what I come in for. They did it again today.

The team always takes good care of me and my car no

The team always takes good care of me and my car no matter what I come in for. They did it again today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kathy, caring for you and your car is our priority, and your feedback genuinely brightened our day! Thank you from all of us at Napleton Chevrolet Columbus!

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Great service and very personable sales rep.

Great service and very personable sales rep. Easy to work with, answered all our questions & was very kind! No complaints and it worked out perfectly!

Great service and very personable sales rep.

Great service and very personable sales rep. Easy to work with, answered all our questions & was very kind! No complaints and it worked out perfectly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're happy to hear you found our team easygoing and informative. See you next time at Napleton Chevrolet Columbus!

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This dealership seems to be very well employed with not

This dealership seems to be very well employed with not alot of wasted employees doing nothing.

This dealership seems to be very well employed with not

This dealership seems to be very well employed with not alot of wasted employees doing nothing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Duane, for stopping by to leave Napleton Chevrolet Columbus a wonderful review!

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Have always been upfront as to cost & recommendations but

Have always been upfront as to cost & recommendations but leaves decision to me as to which package I want.

Have always been upfront as to cost & recommendations but

Have always been upfront as to cost & recommendations but leaves decision to me as to which package I want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing that you had a transparency experience with us at Napleton Chevrolet Columbus. Your feedback is great to read, and we are grateful you shared it with us!

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Pete was very helpful.

Pete was very helpful. He found me the color I wanted. Pete had it delivered to dealer on time . Thanks to everyone who helped .

Pete was very helpful.

Pete was very helpful. He found me the color I wanted. Pete had it delivered to dealer on time . Thanks to everyone who helped .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad Pete was able to help you find the right color and get it delivered on time. Thank you for choosing Napleton Chevrolet Columbus and for sharing your feedback!

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High level of detail and service!

High level of detail and service! That is impressive.and why continue to go back.

High level of detail and service!

High level of detail and service! That is impressive.and why continue to go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Joel. We look forward to your next visit to Napleton Chevrolet Columbus!

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This service department has been great.

This service department has been great. I want quality serva and parts without a hassle and Dominic always delivers.

This service department has been great.

This service department has been great. I want quality serva and parts without a hassle and Dominic always delivers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on Dominic and the team! We appreciate your business and hope to see you again at Napleton Chevrolet Columbus.

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Everyone is always very friendly and professional.

Everyone is always very friendly and professional. They had me up and running in no time!

Everyone is always very friendly and professional.

Everyone is always very friendly and professional. They had me up and running in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Napleton Chevrolet Columbus a wonderful review!

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Always ready and willing to help you with whatever you

Always ready and willing to help you with whatever you need. Polite and kind. They let you know what needs to be done to help keep your vehicle in top shape.

Always ready and willing to help you with whatever you

Always ready and willing to help you with whatever you need. Polite and kind. They let you know what needs to be done to help keep your vehicle in top shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Travy, we're so pleased to hear you're satisfied with our team! Thank you for choosing Napleton Chevrolet Columbus and for sharing your support with our team. Safe travels!

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See all 125 reviews