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Napleton Chevrolet Columbus

(121 reviews)
Visit Napleton Chevrolet Columbus
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed

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New (920) 350-4467 (920) 350-4467
Used (920) 350-3605 (920) 350-3605
Service (920) 350-4441 (920) 350-4441

Inventory

See all 63 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2024.
We're pleased to welcome you to the Napleton Auto Group. Our family has been selling and servicing vehicles since 1931. Today there are more than 60 Napleton Auto Group dealerships in four states providing thousands of customers with unmatched service and an unbeatable price.

Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
Napleton opened in 1931 with the simple philosophy of "Common Courtesy"

Service center

Phone number (920) 350-4441

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Chevrolet Columbus from DealerRater.

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Have always been upfront as to cost & recommendations but

Have always been upfront as to cost & recommendations but leaves decision to me as to which package I want.

Have always been upfront as to cost & recommendations but

Have always been upfront as to cost & recommendations but leaves decision to me as to which package I want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing that you had a transparency experience with us at Napleton Chevrolet Columbus. Your feedback is great to read, and we are grateful you shared it with us!

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Pete was very helpful.

Pete was very helpful. He found me the color I wanted. Pete had it delivered to dealer on time . Thanks to everyone who helped .

Pete was very helpful.

Pete was very helpful. He found me the color I wanted. Pete had it delivered to dealer on time . Thanks to everyone who helped .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad Pete was able to help you find the right color and get it delivered on time. Thank you for choosing Napleton Chevrolet Columbus and for sharing your feedback!

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High level of detail and service!

High level of detail and service! That is impressive.and why continue to go back.

High level of detail and service!

High level of detail and service! That is impressive.and why continue to go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Joel. We look forward to your next visit to Napleton Chevrolet Columbus!

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This service department has been great.

This service department has been great. I want quality serva and parts without a hassle and Dominic always delivers.

This service department has been great.

This service department has been great. I want quality serva and parts without a hassle and Dominic always delivers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on Dominic and the team! We appreciate your business and hope to see you again at Napleton Chevrolet Columbus.

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Everyone is always very friendly and professional.

Everyone is always very friendly and professional. They had me up and running in no time!

Everyone is always very friendly and professional.

Everyone is always very friendly and professional. They had me up and running in no time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Napleton Chevrolet Columbus a wonderful review!

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Always ready and willing to help you with whatever you

Always ready and willing to help you with whatever you need. Polite and kind. They let you know what needs to be done to help keep your vehicle in top shape.

Always ready and willing to help you with whatever you

Always ready and willing to help you with whatever you need. Polite and kind. They let you know what needs to be done to help keep your vehicle in top shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Travy, we're so pleased to hear you're satisfied with our team! Thank you for choosing Napleton Chevrolet Columbus and for sharing your support with our team. Safe travels!

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Great fast service with friendly service employees.

Great fast service with friendly service employees. They got the parts quickly and got my car in the next Monday. Gave me a ride home too. Thank you.

Great fast service with friendly service employees.

Great fast service with friendly service employees. They got the parts quickly and got my car in the next Monday. Gave me a ride home too. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad you had a fast and friendly experience with our service team at Napleton Chevrolet Columbus! Thank you for your business and your review. Have a great day!

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Everyone is super helpful and friendly.

Everyone is super helpful and friendly. I always feel like I am being treated honestly and fairly. Service was fast, and I am very satisfied.

Everyone is super helpful and friendly.

Everyone is super helpful and friendly. I always feel like I am being treated honestly and fairly. Service was fast, and I am very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review of our team! We appreciate your business and we hope to see you again at Napleton Columbus.

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Good reliable service very good customer service.

Good reliable service very good customer service. I had my other truck fixed there and the service was quality. And the customers service guys are nice.

Good reliable service very good customer service.

Good reliable service very good customer service. I had my other truck fixed there and the service was quality. And the customers service guys are nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to have earned your business and your confidence! Thank you for choosing Napleton Columbus and for sharing your support of our team.

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The job got done quickly.

The job got done quickly. So far no oil on the floor unlike my pickup which always has a puddle after an oil change when I have it done here.

The job got done quickly.

The job got done quickly. So far no oil on the floor unlike my pickup which always has a puddle after an oil change when I have it done here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our service team with your vehicle and for sharing your support!

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See all 121 reviews