Reviews
We had a great experience at Keating Honda, Donald the sale person was so attentive and respectful, answering all questions about the car end financially. The financial person was really nice and with good sense of humor.
We had a great experience at Keating Honda, Donald the sale person was so attentive and respectful, answering all questions about the car end financially. The financial person was really nice and with good sense of humor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I've been a loyal Keating Honda customer since the day I bought my car, and there's one reason I keep coming back for every single service appointment — Roger Hickey. I'll be honest: I live five minutes from another Honda dealership in Tomball, which should make them the obvious choice for convenience. But after two deeply frustrating experiences there — where the waiting room felt more like a pressure cooker of upsells and overpricing, and where a service advisor flat-out refused to listen when I told him I knew there was a leak in my AC unit — I was done. They were going to charge me $300 just to confirm what I was already telling them. That's not service. That's dismissal. So I made the drive to K Hon and found Roger. The difference was night and day. Roger has something rare in this industry: patience. He actually listened to me. He took the time to understand my concern about the AC leak, explained the diagnostic process clearly, and handled everything exactly the way I hoped — professionally, transparently, and without making me feel like I was being taken advantage of. Return the car washed and ready to ride as a common curtesy. I know enough about cars to know when something is wrong. What I needed was a service advisor I could trust to take that seriously. Roger Hickey did exactly that, and because of him, Keating Honda has a customer for life. If other dealerships want to understand what genuine customer retention looks like, they should sit down with Roger and take notes. He's not just a great service advisor — he's the reason customers choose to drive past their closest dealership to come to yours. Thank you, Roger. You've earned my trust and my loyalty.
I've been a loyal Keating Honda customer since the day I bought my car, and there's one reason I keep coming back for every single service appointment — Roger Hickey. I'll be honest: I live five minutes from another Honda dealership in Tomball, which should make them the obvious choice for convenience. But after two deeply frustrating experiences there — where the waiting room felt more like a pressure cooker of upsells and overpricing, and where a service advisor flat-out refused to listen when I told him I knew there was a leak in my AC unit — I was done. They were going to charge me $300 just to confirm what I was already telling them. That's not service. That's dismissal. So I made the drive to K Hon and found Roger. The difference was night and day. Roger has something rare in this industry: patience. He actually listened to me. He took the time to understand my concern about the AC leak, explained the diagnostic process clearly, and handled everything exactly the way I hoped — professionally, transparently, and without making me feel like I was being taken advantage of. Return the car washed and ready to ride as a common curtesy. I know enough about cars to know when something is wrong. What I needed was a service advisor I could trust to take that seriously. Roger Hickey did exactly that, and because of him, Keating Honda has a customer for life. If other dealerships want to understand what genuine customer retention looks like, they should sit down with Roger and take notes. He's not just a great service advisor — he's the reason customers choose to drive past their closest dealership to come to yours. Thank you, Roger. You've earned my trust and my loyalty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The team did a great job helping us to get a good deal and make our car purchase easy!
The team did a great job helping us to get a good deal and make our car purchase easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We purchased a new 2026 Honda CRV exl. Very professional and friendly people. No high pressure sales tactics. We had a fast and easy car buying process.
We purchased a new 2026 Honda CRV exl. Very professional and friendly people. No high pressure sales tactics. We had a fast and easy car buying process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike Slater helped us through the buying process. He is an asset to your company. I would not hesitate to recommend him to anyone looking to buy a Honda. Pay him well. I am thankful he and whoever else played a part in selling us the new CRV.
Mike Slater helped us through the buying process. He is an asset to your company. I would not hesitate to recommend him to anyone looking to buy a Honda. Pay him well. I am thankful he and whoever else played a part in selling us the new CRV.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We had an awesome experience. Salesman and finance team were very helpful and answered our questions very well
We had an awesome experience. Salesman and finance team were very helpful and answered our questions very well
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I worked with Sheldon who was very knowledgeable about the car we purchased st Keating.
I worked with Sheldon who was very knowledgeable about the car we purchased st Keating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience at Keating Honda. Justin Wilson and Brandon W was excellent to work with from start to finish. He was knowledgeable, straightforward, and never pushy, which made the entire process smooth and stress-free. He took the time to answer all our questions and made sure we were comfortable with our decision. We’re very happy with our new Honda HR-V and would absolutely recommend Justin and Keating Honda to anyone in the market for a vehicle.
Great experience at Keating Honda. Justin Wilson and Brandon W was excellent to work with from start to finish. He was knowledgeable, straightforward, and never pushy, which made the entire process smooth and stress-free. He took the time to answer all our questions and made sure we were comfortable with our decision. We’re very happy with our new Honda HR-V and would absolutely recommend Justin and Keating Honda to anyone in the market for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst experience ever. I would give them 0 stars if i could. Buyer be aware!!! Went there twice to try and purchase the same car using 2 different salesmen cause the first one no longer worked there. Got the same run around, they added their dealer addons which i told them we did not want so they discounted it and then proceeded to add them back on and said those cannot be removed. Then after we decided to leave, the dealership had already put their own stickers all over our car we were trading in, and when they removed them they also managed to remove our registration sticker as well. We didnt notice till the next day that the sticker was gone and when we called the dealership to see if they still had it, a very rude manager told me they dont issue registration stickers and it was their procedure to remove all stickers. I definitely would not recommend going to this dealership to buy a car!!!!
Worst experience ever. I would give them 0 stars if i could. Buyer be aware!!! Went there twice to try and purchase the same car using 2 different salesmen cause the first one no longer worked there. Got the same run around, they added their dealer addons which i told them we did not want so they discounted it and then proceeded to add them back on and said those cannot be removed. Then after we decided to leave, the dealership had already put their own stickers all over our car we were trading in, and when they removed them they also managed to remove our registration sticker as well. We didnt notice till the next day that the sticker was gone and when we called the dealership to see if they still had it, a very rude manager told me they dont issue registration stickers and it was their procedure to remove all stickers. I definitely would not recommend going to this dealership to buy a car!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am a loyal Keating Honda customer and always appreciate the knowledge and service their sales and finance team provides. Thank you Sheldon and Brandon for working hard to make buying another new car from Keating an easy, affordable, and awesome experience.
I am a loyal Keating Honda customer and always appreciate the knowledge and service their sales and finance team provides. Thank you Sheldon and Brandon for working hard to make buying another new car from Keating an easy, affordable, and awesome experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase