Reviews
Excellent service
Mr. Long was very professional and communicated constantly on the status of my car. The service department performed above and beyond my expectations. I will definitely recommend these guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt, thank you for the positive feedback! We are glad to know you had an excellent overall experience with Dylan and our team during your visit! We do appreciate you and your business! Thanks again!
Easy to deal with and friendly staff
Went there to look at a used car for my daughter. I worked with Corey, and he was very knowledgeable and helpful. Could have gotten a better deal, but all in all we are pleased with it. I would highly recommend this place to anyone looking to purchase a new or used vehicle. Plus my daughter said it "smelt pretty" in there. 🤣
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are very pleased to hear you had a great overall car-buying experience with Cory and our team! We hope you enjoy your purchase! Thanks again for your business, we appreciate you!
wonderful!
Great job. Kept us informed. Kept a check on is. Made sure out needs were met. Very friendly. Took extra time to get the real coffee for my husband.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback with us! We are happy to know you had a great overall experience with our service! Thanks again for your business, we appreciate you! Come back and see us!
Great customer service
Dylan always provides me with exceptional customer service. I have been using him for over four years now. He does an excellent job and makes “getting your car serviced” a pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Holly, thank you for the positive feedback! We are very pleased to know you had a great overall experience with our service! We appreciate you! Thanks again for your business, come back and see us!
Awesome service!
Another great experience with BMW of Little Rock. It is a pleasure to take our car there. They take care of all of my needs before I ask!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are very pleased to know you had another awesome service experience with our team! We do appreciate you! Come back and see us in the future!
Great experience
Great service great service representative appreciation of being able to have a loaner vehicle to use while repairs were being done. Definitely will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very pleased to hear you had a great service with our team during your visit! We do appreciate you and your business! Thanks again!
Service Review
Brad Swiderski is awesome! He was super helpful and very informative. The whole experience at BMW of LR was great. I would recommend them to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mason, thank you for the positive feedback! We love to hear you had a great overall service experience with Brad! We do appreciate you! Thanks again for your business with us!
"Check up"
Dylan Long (and the service department) is one of the key reasons we continue to drive BMWs. He always treats us as if he has nothing else to do. On this visit, the car was not returned as clean as he thought it should be. He personally remedied the situation in moments and returned the car sparkling both inside and out. We really appreciate him and his professionalism, which makes him a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback, Lesa! We are happy to hear you had a great service experience with Dylan and our team! We appreciate you and your business! Thanks again!
Fantastic
Came in on short notice! The professionals at bmw were able to quickly identify the major issue my car had, and promptly fixed it. They even washed my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are very glad to know you had a fantastic experience with our service during your visit! Thanks again for your business, we appreciate you!
Top Notch Oil Change
I was greeted when I walked in the door by my name! I was asked to sign the form and that my car would be ready in less than an hour. The car was ready in 40 minutes, oil changed and card washed. I was delighted
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to know you had a great overall experience with our service! We appreciate you! Thanks again for your business!