Reviews
Jomarie Sila saved my entire week by going above and...
Jomarie Sila saved my entire week by going above and beyond. There wa an issue in the service dept but made up for it so that we are all happy. Thank you to Jomarie!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jpereira08, we're so glad that we were able to go above and beyond your expectations!
Kendall Ford of Anchorage
Very good, outstanding. All of the help was most helpful and personable, answered any and all questions,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If you have any further questions, please give us a call. We're always happy to help!
Great Customer Service
I went to Kendall Ford and told Seth the sales guy what I wanted and right away he jump in to help us trade in my little car for a truck. He got us a great deal with low interest rates. Matt the financial man was awesome with closing the deal. I highly recommend this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the recommendation, and have an amazing day!
Great service
This was the easiest process to buy a new vehicle ever. The staff was great to deal with and very helpful throughout the whole process. Will definitely refer them to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A & E Holdings Llc, we're happy to hear you had such a positive experience with our team!
Kendall Ford is awesome
They go out of they way to provide excellent customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brett Boucher, thank you so much for the positive review!
Very friendly and knowledgeable.It was fast and...
Very friendly and knowledgeable.It was fast and comfortable Thank you Jo and Kimberly! I really like the tuck 😃
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us!
Excellent teamwork and a comfortable, relaxed buying...
Excellent teamwork and a comfortable, relaxed buying process. John, Jo, and Rachael were incredible in getting a fair offer and making the financials process smooth and clearly spelled out. I would definitely recommend and will be comfortable doing business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your positive review!
Kimberley who was shadowed by Conner were very helpful...
Kimberley who was shadowed by Conner were very helpful and knowledgeable about the vehicles we were interested in (Ford Explorers). We ended up leaving very happy and satisfied with our purchase and would easily recommend Kendall Ford of anchorage, as well as Kimberley and Conner for assisting you with your vehicle needs. Side note, their finance department will try every possible option for you that they can. 5/5 would buy again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased you enjoyed your visit to Kendall Ford of Anchorage!
A very professional Company that takes care of the...
A very professional Company that takes care of the customer, my wife and I felt comfortable and at ease. The Salesman was knowledgeable and not pushy, his knowledge of the F250 we were interested in was very evident and again made us feel that thru his actions Kendall Ford of Anchorage was there to help us buy the vehicle we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased you enjoyed your visit to Kendall Ford of Anchorage!
SCAM WARRANTY
After being a life long customer of Cal Worthington Ford I mistakenly thought Kendall would be of the same caliber and be a dealership with integrity. We bought a used F150 and they sold us on the extended warranty from United Car Care. It is WORTHLESS! DO NOT BUY THE WARRANTY! Our truck had a cracked manifold- they won’t cover it under the warranty because the bolt for the manifold was broken. Of course it was! The manifold cracked and caused the bolt to brake! They told us they don’t cover parts that have hardware or bolts that break. Ummm, the whole thing is held together by bolts and hardware!!!! On top of the $3000 extended warranty we also are paying over $2000 for this repair out of pocket. Shame on KENDALL for selling us this garbage called an extended warranty! The real kicker is that you aren’t a customer of United Car Care so they could care less if you’re unhappy - KENDALL, the dealership is their customer. Shame on you Kendall for scamming us, I expected better.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Amie, we appreciate your feedback. We would like to speak with you further about this issue, so please contact our Service Manager, Mark, at (907)257-2141. Thank you again and we look forward to speaking with you.
