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Kendall Ford Lincoln of Anchorage

(306 reviews)
Visit Kendall Ford Lincoln of Anchorage
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–8:00pm Closed
New (888) 605-7821 (888) 605-7821
Used (888) 605-9057 (888) 605-9057
Service (888) 606-2650 (888) 606-2650

Reviews

(306 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jomarie Sila saved my entire week by going above and...

Jomarie Sila saved my entire week by going above and beyond. There wa an issue in the service dept but made up for it so that we are all happy. Thank you to Jomarie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jpereira08, we're so glad that we were able to go above and beyond your expectations!

Kendall Ford of Anchorage

Very good, outstanding. All of the help was most helpful and personable, answered any and all questions,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

If you have any further questions, please give us a call. We're always happy to help!

Great Customer Service

I went to Kendall Ford and told Seth the sales guy what I wanted and right away he jump in to help us trade in my little car for a truck. He got us a great deal with low interest rates. Matt the financial man was awesome with closing the deal. I highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the recommendation, and have an amazing day!

Great service

This was the easiest process to buy a new vehicle ever. The staff was great to deal with and very helpful throughout the whole process. Will definitely refer them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

A & E Holdings Llc, we're happy to hear you had such a positive experience with our team!

Kendall Ford is awesome

They go out of they way to provide excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brett Boucher, thank you so much for the positive review!

Very friendly and knowledgeable.It was fast and...

Very friendly and knowledgeable.It was fast and comfortable Thank you Jo and Kimberly! I really like the tuck 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Excellent teamwork and a comfortable, relaxed buying...

Excellent teamwork and a comfortable, relaxed buying process. John, Jo, and Rachael were incredible in getting a fair offer and making the financials process smooth and clearly spelled out. I would definitely recommend and will be comfortable doing business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review!

Kimberley who was shadowed by Conner were very helpful...

Kimberley who was shadowed by Conner were very helpful and knowledgeable about the vehicles we were interested in (Ford Explorers). We ended up leaving very happy and satisfied with our purchase and would easily recommend Kendall Ford of anchorage, as well as Kimberley and Conner for assisting you with your vehicle needs. Side note, their finance department will try every possible option for you that they can. 5/5 would buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are so pleased you enjoyed your visit to Kendall Ford of Anchorage!

A very professional Company that takes care of the...

A very professional Company that takes care of the customer, my wife and I felt comfortable and at ease. The Salesman was knowledgeable and not pushy, his knowledge of the F250 we were interested in was very evident and again made us feel that thru his actions Kendall Ford of Anchorage was there to help us buy the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Kendall Ford of Anchorage!

SCAM WARRANTY

After being a life long customer of Cal Worthington Ford I mistakenly thought Kendall would be of the same caliber and be a dealership with integrity. We bought a used F150 and they sold us on the extended warranty from United Car Care. It is WORTHLESS! DO NOT BUY THE WARRANTY! Our truck had a cracked manifold- they won’t cover it under the warranty because the bolt for the manifold was broken. Of course it was! The manifold cracked and caused the bolt to brake! They told us they don’t cover parts that have hardware or bolts that break. Ummm, the whole thing is held together by bolts and hardware!!!! On top of the $3000 extended warranty we also are paying over $2000 for this repair out of pocket. Shame on KENDALL for selling us this garbage called an extended warranty! The real kicker is that you aren’t a customer of United Car Care so they could care less if you’re unhappy - KENDALL, the dealership is their customer. Shame on you Kendall for scamming us, I expected better.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Amie, we appreciate your feedback. We would like to speak with you further about this issue, so please contact our Service Manager, Mark, at (907)257-2141. Thank you again and we look forward to speaking with you.