Lindsay Buick GMC

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
289 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 25, 2020

    Great and fast buying experience I live in Virginia Beach which is 3 hours away so I had to do everything over the phone. Everything was quick and easy... just had to come over sigh the paperwork And drive back home. Dustin was very helpful and knowledgeable and made this whole process fun and enjoyable. Highly recommended.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 19, 2020

    We went down looking at one vehicle in mind ended up buying one that wasent even on our radar but after working with Russell he was very accommodating... and helpful. We found the perfect vehicle for our family and thanks to the crew they worked with us until it was within our budget. This is our second time working with these gentlemen and we will keep them in mind for the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

  • January 31, 2020

    I had a scheduled time to look at a vehicle and everything went like clockwork. Dustin from sales was very professional and helpful answering all my questions... about the vehicle. I planned to only look at the vehicle that day, but ended up buying it based on the quality of the vehicle and a fair negotiation process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Rod. I am pleased to hear our team could provide you with an overall positive experience. Please don't hesitate to contact ...us if we can assist you with any future auto needs. Sincerely, Rick Foard - General Manager - Rick.foard@lindsaycars.com - (540)-935-5002

  • 5.0 out of 5
    May 18, 2020

    I’ve known Russell Meadows for at least 25 years. He is such a great source of car knowledge. He is helpful and easy to talk to.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it ...makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

  • 5.0 out of 5
    May 18, 2020

    We were shopping around for a used car but still in great condition. We drove onto the lot just to check out what they had. They ended up having the perfect... car for us. We asked Jonny if we could test drive it and after a 20 minute drive we were in love with it. They then allowed me to look up under the vehicle after they put it on a lift so that I could check out the under carriage. Jonny answered all of our questions and what he didn’t know or wasn’t sure of he went and ask his manager so he could give us the best information possible. Once we had all the information we started negotiating. They already had a good price on the vehicle (5,000 below msrp) however it was still a bit out of our budget. Talking with Jonny and his manager we were able to come down even more to get the payment that we needed so that it didn’t stretch us to thin. They also got us a second key made for us since the vehicle only had one key with it. I would recommend Lindsey to anyone I know. They are great people to work with from the salesman to the managers to the finance personnel and also the service department.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitat...e to contact us or visit us if you need anything else.

  • 5.0 out of 5
    May 7, 2020

    I was looking for a used Toyota Tacoma 4wd pickup. My wife and I found just what we wanted at Lindsay's. It was selling at a good price. We drove it... and it was a good ride. The body looked great and the Car Fax was clear of accidents and it had regular maintenance. The under body looked too rusty for the year model and the spare tire did not appear to ever be changed. I brought it up with Russell the salesman and requested some compensation. He spoke to his manager and compensation was granted. Me and my wife are happy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitat...e to contact us or visit us if you need anything else.

  • 5.0 out of 5
    April 27, 2020

    There was a very specific truck I wanted, a Dodge Ram Limited. I started my search on Carfax and found the truck at Lindsay Buick GMC, 275 miles from where... I live. I started a conversation with Caleb and Garan in sales and three days later the truck was in my drive way! I couldn't be happier with these guys and this Dealership. I deducted one star because the truck was missing the tonneau cover key and I feel like they could have done just a little more to help me get a replacement. I would have only deducted 1/2 star if I could have. I would absolutely buy another vehicle from this dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will sha...re your comments with our team and we look forward to working with you again down the road.

  • 5.0 out of 5
    April 17, 2020

    All staff I worked with were extremely friendly, helpful and made the buying process easy. I've purchased numerous vehicles and typically "dread" going... to a car dealer however this time was easy!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!

  • 4.0 out of 5
    April 10, 2020

    Sales process was above average. The sales rep was knowledgeable and patient and the manager helped find a vehicle at the right price despite some challenges.... The financing department rushed me through the financing and recommended a decision that ended up costing me money. Which overall ruined the buying process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time write your review! We appreciate your feedback and we are disappointed to hear your experience with our financing team w...as not the best. Please contact us at your convenience so we can hear more about what happened and come to a resolution together. Rick Foard - General Manager, 540-935-5002, Rick.Foard@lindsaycars.com

  • 5.0 out of 5
    April 9, 2020

    Dustin was an awesome sales rep. He knew every feature the truck had to offer and made the buying process very easy. We were able to come to a win win... deal and I left happy. Love my new AT4

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

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