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Classic Chrysler Dodge Jeep Ram Fiat

(1,328 reviews)
Visit Classic Chrysler Dodge Jeep Ram Fiat
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–7:00pm
Tuesday 8:00am–8:00pm 7:00am–7:00pm
Wednesday 8:00am–8:00pm 7:00am–7:00pm
Thursday 8:00am–8:00pm 7:00am–7:00pm
Friday 8:00am–8:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
New (682) 978-5251 (682) 978-5251
Used (682) 622-8293 (682) 622-8293

Reviews

(1,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Friendly courteous service, as sells goes had to do some...

Friendly courteous service, as sells goes had to do some negotiation but the sales and the finance guy was willing to work with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mark, Here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Good service. Reasonable waiting time and easy booking...

Good service. Reasonable waiting time and easy booking for appointment. Will use their service again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Scared the xxxx out of me. Was unable to reset low...

Scared the xxxx out of me. Was unable to reset low pressure detector leading me to believe I needed to replace sensor. Took it in 1-2 wks later to be told 4 hrs later that the problem had resolved but forgot to recap my two tires. Called to report that, to be told they would call me back.When that did not happen I drove by this past Saturday but service dept had closed. What do I need to do?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

I was hoping that the finance department would try to...

I was hoping that the finance department would try to get me a better interest rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

The easiest car buying experience ever these guys...

The easiest car buying experience ever these guys rock!!!!!drive almost 3 hours and it was worth it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

Jay did a great job at getting us in and out with a new...

Jay did a great job at getting us in and out with a new vehicle in less than 2 hours. He was very straight forward and answered all of our questions. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cynthia, Thank you! Jay and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington.

Recently changed service locations. This dealership was...

Recently changed service locations. This dealership was very thorough and quick. The price was cheaper than I expected and you can tell they take pride in their work. I think I found my new place to service my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dave, Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Please don't hesitate to reach out if you need anything else.

Brianna and David were amazing! They worked with me and...

Brianna and David were amazing! They worked with me and got me a great deal. I can’t wait to continue to buy jeeps from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well working with Brianna and David and hope you enjoy your new vehicle. We truly appreciate your feedback!

Quick and easy. The salesman was top notch through the...

Quick and easy. The salesman was top notch through the entire process. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rob, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Friendly people, little hard to get to, but the people...

Friendly people, little hard to get to, but the people are friendly and helpful each visit

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad Ricky was able to help, and we hope to see you again!