Reviews
We were in the market looking for a new car and we had...
We were in the market looking for a new car and we had been to many many dealerships this was the first one where they treated us with such courtesy and respect Brianna who was the one who sold us the jeeps was amazing she was knowledgeable answered all of our questions the finance gentleman David he was also amazing very helpful and very quick to help get everything done the service and the quality was so stellar that we bought not only one Jeep we bought two. We left with peace of mind that they empowered us with all of the knowledge that we would need to enjoy both of the jeeps to the full extent we also left with the knowledge that if we ever need anything that they will be right there to help us if I could give these guys 10 stars I would barn on the best dealership we have ever worked with. I have my dream car and we are both so happy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working with Brianna and David and hope you enjoy your new vehicle. We truly appreciate your feedback!
The only problem was I took one of the window stickers and put it in the back seat. When they took it to make ready they removed it. I would really like a copy of it. They said they would send me a copy but as of yet have not gotten it.
Very helpful and accommodating. They accessed the issues...
Very helpful and accommodating. They accessed the issues properly and was able to fixe the issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Frank was a wonderful sales guy. The jeep is awesome and...
Frank was a wonderful sales guy. The jeep is awesome and it was a seamless process. I would recommend this Jeep dealership over any others. Don't go to the rest, go to the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, John, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and the rest of our team, and we look forward to working with you again.
It is always a breeze getting my Jeep serviced with the...
It is always a breeze getting my Jeep serviced with the crew here. Courteous & knowledgeable staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon!
Wonderful Experience, Reasonable Pricing for good...
Wonderful Experience, Reasonable Pricing for good service, while I waited. Completed within the hour, comfortable clean waiting area
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, Barbara. We appreciate you taking the time to share your feedback with us. We're glad we were able to help, and we hope to see you again!
Great experience with Peter! He got me in a jeep GCL...
Great experience with Peter! He got me in a jeep GCL summit reserve that was very rare at the time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep GCL Summit Reserve, Mitchell! We are so glad that we had the opportunity to work with you, and that Peter could make this a top-notch experience! Thank you for taking the time to leave us this fantastic five-star review. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
The reason for not recommending the service dept. is the...
The reason for not recommending the service dept. is the repair took too long due to the dianostic back log like about 2 weeks or so. I will come again but hope this dianostic bottleneck is cleared up to a more reasonable time duration.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.
Great, the staff was so nice and professional to my...
Great, the staff was so nice and professional to my needs. I would definitely recommend my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review, and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new vehicle, Marty! All of us at Classic Chrysler Dodge Jeep Ram Fiat of Arlington are glad to have you as a customer.
Chris was very helpful and was able to get me in and out...
Chris was very helpful and was able to get me in and out with in a day for a major service and tune up with short notice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.
Made me wait when it was almost 2 hours. I told them I...
Made me wait when it was almost 2 hours. I told them I could run take care of things. Als communications like call backs are terrible!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.