Reviews
Peter, Brianna, Keith, and Louis were all awesome and so...
Peter, Brianna, Keith, and Louis were all awesome and so easy to work with. I am so pleased with my car and they treated me like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Katie, It's fantastic to hear that Peter, Brianna, Keith and Louis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!
Great customer service and no waiting I was referred to...
Great customer service and no waiting I was referred to Classic by family and I would definitely refer someone as well. There was no shady hidden fees or sakes uptalk. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Very kind, helpful, and genuine. They Broke parts on my...
Very kind, helpful, and genuine. They Broke parts on my truck while working on it. Communicated with me well through all repairs and got it all fixed that afternoon. They even had to drive to get the parts since they didn’t have them so that they could get me my truck back that day. I appreciate their high level of customer service , very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review. We're glad to hear that our team was able to resolve everything to your satisfaction. We truly appreciate your business and look forward to serving you again soon!
I was very impressed with the new look and feel of the...
I was very impressed with the new look and feel of the dealership. I vowed never to return when it was called Holt and even after the change in ownership I was skeptical about going. I’m glad I decided to stop by. I will be returning when I need my vehicle serviced again. Chris was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
Overpriced repair, didn't do a multi point inspection,...
Overpriced repair, didn't do a multi point inspection, had to ask for a courtesy wash after $587 in repairs...didn't vacuum it either.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.
Michael did a great job taking care of my vehicle for on...
Michael did a great job taking care of my vehicle for on two separate visits - an oil change and an upgrade. Appreciate the support from classic
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Chis Pierson he is was very kind and so helpful i i love...
Chis Pierson he is was very kind and so helpful i i love the way he treat me and other he ask me if i want water or coffee if there any thing he good do for me ask
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience working with Chis and our team here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!
The service at the dealership is remarkable and...
The service at the dealership is remarkable and dependable. I only take my truck to this dealership for that reason. Chris is always the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Classic Chrysler Dodge Jeep Ram Fiat of Arlington.
I had brought my vehicle in for a full service oil change...
I had brought my vehicle in for a full service oil change last week. I also need to replace my air and a/c filter. I had expressed other issues I had with the vehicle and was told by the advisor those would be looked. The fuel cap and engine lights were on but was fixed. However, the lights came back on yesterday evening. I called this morning, after being told to call if I had issues or concerns. Not to be told something different, as if the conversation never happened last week… don’t waste my time or lie. I have worked under customer service for over 10 years. A pet peeve of mines, is poor service and lack of concern to the customer.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.
You can reach me at 720-989-9849. Or via email krysojeda0522@gmail.com
I was the first time I bought a car by myself. They made...
I was the first time I bought a car by myself. They made it easy and understandable. Plus they got me a better rate a day later.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.