Reviews
Very happy with my purchase. Salesperson was helpful and answered all my questions. The entire buying process went very smooth.
Very happy with my purchase. Salesperson was helpful and answered all my questions. The entire buying process went very smooth.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and helpful staff, purchase was a breeze, Michael is the absolutely best! Families' 4th vehicle purchase from Carmax, enjoyed purchasing from them every time.
Friendly and helpful staff, purchase was a breeze, Michael is the absolutely best! Families' 4th vehicle purchase from Carmax, enjoyed purchasing from them every time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After purchasing this, our second vehicle from CarMax, it's unlikely that I would purchase another vehicle anywhere else. Our sales agent Osvaldo was a pleasure to interact with. Answering all of our questions patiently, and explaining all of the information involved, succinctly. He was asked to retrieve our Enclave from another location, and kept us informed, every step of the way. We arrived to look at, and then test drive the delivered vehicle. And were driving away with our new purchase in a little over two hours. All without any stress involved. A very pleasurable interaction, indeed!
After purchasing this, our second vehicle from CarMax, it's unlikely that I would purchase another vehicle anywhere else. Our sales agent Osvaldo was a pleasure to interact with. Answering all of our questions patiently, and explaining all of the information involved, succinctly. He was asked to retrieve our Enclave from another location, and kept us informed, every step of the way. We arrived to look at, and then test drive the delivered vehicle. And were driving away with our new purchase in a little over two hours. All without any stress involved. A very pleasurable interaction, indeed!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We worked with Nichlas to purchase a 2024 Dodge Ram 2500 pick up. Working with Nichlas and CarMax was way better than any car buying experience we’ve had before. We never felt pressured and when we expressed concerns they were validated and resolved. Nicolas and the Kenosha team did everything to make this a positive experience, ensuring we were absolutely happy with our purchase. Thanks!
We worked with Nichlas to purchase a 2024 Dodge Ram 2500 pick up. Working with Nichlas and CarMax was way better than any car buying experience we’ve had before. We never felt pressured and when we expressed concerns they were validated and resolved. Nicolas and the Kenosha team did everything to make this a positive experience, ensuring we were absolutely happy with our purchase. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The black dude at service was really lazy and trying his best to not have to help. Leandro was helpful on getting me out the door with my new vehicle. But maybe I shouldn’t have listened to him so I wouldn’t get treated like a dummy by his service tech.
The black dude at service was really lazy and trying his best to not have to help. Leandro was helpful on getting me out the door with my new vehicle. But maybe I shouldn’t have listened to him so I wouldn’t get treated like a dummy by his service tech.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
All went well. I am a very diligent shopper and did not make my decision lightly. I asked a lot of my salesperson Nichlas. Much time and energy was spent by him finding the car that was right for me. Well done Nichlas Engelmann
All went well. I am a very diligent shopper and did not make my decision lightly. I asked a lot of my salesperson Nichlas. Much time and energy was spent by him finding the car that was right for me. Well done Nichlas Engelmann
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, helpful staff, kept us informed on status of our car, large selection of high quality used cars
Friendly, helpful staff, kept us informed on status of our car, large selection of high quality used cars
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have been a long time customer and every experience is great with no issues.
I have been a long time customer and every experience is great with no issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was very polite and helpful. They listened to me when I told them what I was interested in and what I wanted in a SUV. I did buy a SUV and I'm very happy with it so far. Would come back here again.
Everyone was very polite and helpful. They listened to me when I told them what I was interested in and what I wanted in a SUV. I did buy a SUV and I'm very happy with it so far. Would come back here again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From the moment I stepped into the dealership to the time I drove off with my new car, the team was supportive, went above and beyond to help me find exactly what I was looking for. Communication was timely and informative. CJ and Zach were fun and helpful to work with. They even fixed a tailgate paint issue at no cost. Job well done!
From the moment I stepped into the dealership to the time I drove off with my new car, the team was supportive, went above and beyond to help me find exactly what I was looking for. Communication was timely and informative. CJ and Zach were fun and helpful to work with. They even fixed a tailgate paint issue at no cost. Job well done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car