Reviews
My experience with every visit has been the same.
My experience with every visit has been the same. My vehicle is at the dealership for a few days, sometimes over a week and it often is not repaired. I left the dealership yesterday and broke down this morning in Fort Myers. I took my truck to Dixie Buick and they have figured out what is wrong, ordered parts, and I will come back to them when parts arrive. I also used your collision shop for repairs that took 31 days to repair. The work is lees than marginal. Primer overspray on 16” of the rocker panel. Extremely disappointed.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Rodney, we thank you for your business and for taking the time to rate your experience in both our service and collision shop. Your comments have been sent to our management team. We are glad to hear that it appears that the issue has been resolved. Thank you for bringing your concerns to our attention.
Mike Moore is a friendly salesman that took great care of
Mike Moore is a friendly salesman that took great care of me…. and the dealership and the finance guy Mitchel were equally impressive I recommend buying from this dealership 100%
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron, we thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.
Salesman Keith was a pleasure to work with.
Salesman Keith was a pleasure to work with. I was a bit disappointed in the “thorough” inspection that every used car gets and is charged $1495 to the buyer. The AC Leaked which could visibly be seen with the hood open. Then the transmission went out. Keith stayed on top of the service department and worked with his superiors to find an acceptable solution. While it took a little longer to make happen as I was without a vehicle for 4 days Keith kept on and got me into something else as fast as he could. So I’m not super impressed with the service department but I am super impressed with the great salesman I had. Thank you Keith!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. We are sorry to hear that there were repairs that needed to be done soon after the purchase and the inconvenience it cause you. We are glad to hear that our associate, Keith provided good customer service.
Excellent salesperson - financing was simple - was not
Excellent salesperson - financing was simple - was not happy with the cleanliness of interior brand new vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. We sent your comments regarding the cleanliness of your vehicle upon delivery to our management team. You have our apologies.
We had a good experience with this dealership.
We had a good experience with this dealership. They were efficient and honest with us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon was great to work. He was very knowledgeable about the vehicle we purchased. The vehicle purchasing process was very efficient. Michael was very helpful in answering questions that we had. He was very personable and transparent.
Out standing sales and finances department.
Out standing sales and finances department. Very kind and understanding when looking for a vehicle that meets your budget
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for purchasing your vehicle from us and for taking the time to rate your experience. Welcome to the Gettel family.
Brandon was awesome to work with and would highly
Brandon was awesome to work with and would highly recommend! Great communication and very knowledgeable. He made our car buying experience perfect!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. We welcome you to the Gettel family.
The guy name Fred is very nice.
The guy name Fred is very nice. Help me though the process.And the mechanic explain every thing throughly. I am very happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.
The service representative couldn’t have been nicer nor
The service representative couldn’t have been nicer nor any more professional. I was given a time estimate and directed to the waiting lounge. The actual technician was thorough. I received my car back in the assessed time. Very pleased with this service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you and your kind words.
Service and communication regarding same are both very
Service and communication regarding same are both very good. The staff gave me text, live verbal and video notifications regarding the status of my vehicle and delivered on the targeted time that it would be ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad to hear that all went well.