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CarShop Cranberry

(510 reviews)
Visit CarShop Cranberry
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
(888) 910-3573 (888) 910-3573

Reviews

(510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Cranberry from DealerRater.

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Low stress experience.

Low stress experience. Our sales associate was knowledgeable and friendly. He made an effort to find exactly what we were looking for.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership has continued to deliver the high quality

This dealership has continued to deliver the high quality vehicles and service we have now come to expect. This was the 9th vehicle we have bought from them 8 from Cranberry and 1 from the Robinson location.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for consistently choosing CarShop - Cranberry for your vehicle needs. We appreciate your loyalty and look forward to serving you again.

Greatest experience I’ve ever had in purchasing a new

Greatest experience I’ve ever had in purchasing a new vehicle. Wonderful agents to work with!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with CarShop - Cranberry. We're glad our team made your vehicle purchase a good one. Wishing you all the best with your new car.

This was by far our best car purchase !

This was by far our best car purchase ! Everyone was so accommodating and kind ! Loved working with Kayla ! She made everything quick and easy , exactly how we like it . The entire process was very smooth ! We would most definitely make our next purchase here as well . The vehicles in this lot all looked fabulous! We could not be happier with our entire experience!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with CarShop - Cranberry. We're glad our team could make the process smooth and meet your expectations. Enjoy your new vehicle!

Awesome service.

Awesome service. Easiest car buying experience I've ever had. Autumn took great care of us, highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing the service provided by our team at CarShop - Cranberry. We appreciate the recommendation and your trust.

Fair selection.

Fair selection. Easy to deal with representative. Paper work was sloppie. Had to start & stop twice ( Incomplete name & wrong mileage). Service was cooperative with my concerns. Took it back to fill up a reserve tank, they had initially missed. Can't speak to the financing pre say, since I financed elsewhere. But since Car Shop, partnered with them, they did handle the paperwork.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with CarShop - Cranberry. We appreciate your feedback on the paperwork and team support. If you'd like to discuss any concerns further, please reach out to us.

Autumn was an Amazing Salesperson!

Autumn was an Amazing Salesperson!! She was very thorough and explained every step during the purchase process. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team appreciates your detailed feedback on your purchase experience at CarShop - Cranberry. Thank you for sharing.

Loved the selection of cars!

Loved the selection of cars! Definitely love my new car. Get a way higher price for my trade in than expected. Autumn was the one who helped us. She was amazing and I would highly recommend her and Carshop again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about your car and trade-in experience. Our team at CarShop - Cranberry will be glad to hear your recommendation. Thank you for choosing us.

Didn’t care for the non negotiable business model but I

Didn’t care for the non negotiable business model but I liked the vehicle and all the people I dealt with were excellent. Especially Elaine and Zach!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad our team made your experience positive and that you liked the vehicle. If you have any questions, feel free to reach out to CarShop - Cranberry.

Every one is so nice and helpful when we come in to do

Every one is so nice and helpful when we come in to do our oil change. Bought our car from them about 10 years ago. Would definitely look here again for a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued trust in CarShop - Cranberry over the years. It's good to know our team has been helpful with your oil changes. We are here whenever you're ready for your next vehicle.