Preferred Imports

Do not buy from Preferred Imports if you're out of state. I spent two days working with Keith Hamilton, the General Manager, to buy a 2023 Panamera 4 Platinum Edition from Connecticut. This was not a casual inquiry. They drafted a bill of sale, signed by Keith, with my name, the VIN and the final price on it. I was about to secure financing, shipping was being arranged, and I was ready to wire the deposit. I was told directly they would not sell the car out from under me. They misrepresented the car's condition. When I asked for a Porsche pre-purchase inspection, Keith put it in writing: "absolutely no issues with the car whatsoever" and "absolutely perfect." It turned out the car had never been sent to Porsche, only looked over in-house. I insisted on the Porsche inspection anyway. The next morning, Keith told me Porsche said it needed tires, brakes and its 30,000-mile service, roughly $6,500 of work on a car they had just called perfect. His response: "There's no way I'm spending any money on this car." Even then, I told them I was still ready to move forward and only asked to see the itemized report. Then they sold it out from under me. The next day Keith told me the owner had "a friend of his driving" the car. Shortly after came "He sold it." I offered $74,000, more than the price on their own website, plus shipping and taxes. It didn't matter. A bill of sale signed by their GM meant nothing. The conversation ended with "Have a nice day, young man." If you deal with this dealership, especially from out of state: get an independent inspection, don't trust their condition claims, and understand that even a signed bill of sale won't hold the car for you.

excellent purchasing expereience, would def recommend the dealer. rami the owner was great and the pricing is spectacular

Flew in from out of state intending to buy a car there. Showed up and the vehicle was grossly misrepresented! Was not even nice enough to test drive. I realize used cars are never 100% perfect but the car was awful. Dealer did not even offer me a ride back to the airport or apologize for wasting my time. The guys on the phone were exceptional and professional in person it was like bait and switch. Not sure what it going on there but it was awful!

I bought a car here on 3/26/25 , and I am very disappointed with the lack of service and attention to detail. Even though I paid $689 for a processing fee this incompetent dealer has failed to do its job so I can register my vehicle. They are also unresponsive and basically dishonest. Save your time and money and shop a professional car dealership instead of this fraudulent business

I bought a car for my daughter on December 23, 2024, paid $23,000 cash. Less than a week later, on Sunday, December 29th, all the warning lights on the dashboard lit up and the car wouldn't start. My daughter was stranded. After contacting Kelli about the issue, I was advised to take the car to their shop or use the extended warranty I had purchased from them. It's unfair to have to repair a newly purchased vehicle. long story short, after being given the runaround by the owner Rami, who suggested I trade in the car for another problematic one, I refused. He told me just give him the document that says what wrong with it and he will fix it and charge more for the car. The nerves!!!! It's worth mentioning that most of the cars on their lot have been in accidents and are faulty. I eventually took my daughter's car to Tameron and paid $4,000 out of pocket, despite having an extended warranty, to fix all the issues. They push extended warranties because they are aware of the issues with the cars. If I hadn't bought the warranty, I would have been out $10,000. If you're considering buying from them, ensure you get a thorough car inspection (even if there are no warning lights on the dashboard)

I bought a car for my daughter on December 23, 2024, paid $23,000 cash. Less than a week later, on Sunday, December 29th, all the warning lights on the dashboard lit up and the car wouldn't start. My daughter was stranded. After contacting Kelli about the issue, I was advised to take the car to their shop or use the extended warranty I had purchased from them. It's unfair to have to repair a newly purchased vehicle. long story short, after being given the runaround by the owner Rami, who suggested I trade in the car for another problematic one, I refused. He told me just give him the document that says what wrong with it and he will fix it and charge more for the car. The nerves!!!! It's worth mentioning that most of the cars on their lot have been in accidents and are faulty. I eventually took my daughter's car to Tameron and paid $4,000 out of pocket, despite having an extended warranty, to fix all the issues. They push extended warranties because they are aware of the issues with the cars. If I hadn't bought the warranty, I would have been out $10,000. If you're considering buying from them, ensure you get a thorough car inspection (even if there are no warning lights on the dashboard)

Great expert telephone calls! Gave good advice and did what I asked! Good price on car, just could not work out details for delivery!

I purchased a 2014 BMW for 12,400 cash get it home and it doesn’t want to pull right now I feel like they ALL are ignoring my calls any suggestions

Long story short…. I purchased a BMW cash for 22k and 24 miles down the road the coolant line busted resulting into a blown head gasket. Mind you, I got the vehicle towed back to them. They refused to fix it or offer any sort of solution. They also refused to trade it and advised its bc the engine now has issues. I now have to replace an entire engine in a vehicle that I drove less than a hour.

Worst dealership ever. Don't buy from them. Owner is a liar!!!! And will try and get loud and irate with customers