Reviews
In Good Hands
Everyone at Boch was pleasant, helpful and informative. Laura especially took her time to explain to me all that had been done on my Altima and patiently answered all of my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi PAWLEAN1, Thank you for your 5-star review! We're so happy to hear of your great experience with us and especially with Laura. We hope to see you back here with us!
Bad sales experience
Sold a vehicle with check engine light on that was told it just need to be reset. That was incorrect. Possible fuel pump issue. Nissan has to buy the vehicle back. Sales just wanted to sell the vehicle and then get it into Service for billable time
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi MD, Thank you for your feedback. Please feel free to reach out to me if you wish to discuss this further. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto
Rodent issue
David was helpful in guiding me through the process of dealing with my insurance company. We got my car fixed and my claim approved. I wish my insurance company moved faster in processing payment ,but that's a different story.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Tazd for your 5-star review! We're happy to hear that we could help out and we hope to see you again!
Great dealer
The service here is impeccable. All were very friendly and Elliott Miller was fantastic! He simplified everything and gave me first class service.. he was also upfront and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mary Ellen, Thank you for your 5-star review! It's a pleasure to hear about your great experience with us and with Elliott. We hope to have you back here with us again!
Efficient
I was given a detailed explanation of what needed to be to my car and the time involved. Was very transparent and I appreciate that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, DUTSRC for your 5-star review! We're happy to hear of your experience with us and we hope to see you again!
Service review
Unfortunately I’ve been there numerous time for service on my 2012 Nissan Pathfinder.. David and Stefan We’re very knowledgeable, friendly, always willing to work with me to get what I needed to get done on my vehicle.. in the past I’ve always avoided dealerships for service because of the high prices .. but recently David and Stephan have made it a better experience for me ..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi AMVIEIRA8778, Thank you for your great feedback! We're happy to hear that David and Stephen could make your experience with us a good one!
Satisfied customer
Everything went smoothly, so I was extremely happy.David Pari explained to me so I had a better understanding what was being serviced on. Made sure I could pick up the rental during my earliest convenience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Svivenzio79 for your 5 star review! It is a pleasure to see that you had a wonderful visit with us at Boch Nissan South! We hope to have you here again!
Great service by Stefan
Stefan was my service advisor and did an outstanding job handing my service appointment. He explained everything throughly, got me in and out and also provided a courtesy shuttle for me to get home when I left it overnight. Very professional and I was very satisfied. The one complaint I had and this is in NO way a reflection on him is I was told my oil pan gasket was leaking again this visit. This has literally been repaired three previous times and I was surprised to hear it was still an issue. Hoping this is the last time I have this issue
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, SNS02215 for your 5-star rating and great review! We're so happy to hear about your experience with us and we will certainly let Stefan know as well. We hope to see you again!
A nice friendly experience
The employees at Boch Nissan were really professional and nice, and very detail oriented. I hope to continue with this dealership in the future and I would definately recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, BRANDONBARNES1987 for your 5-star rating and positive feedback! We're glad to hear of your recent visit with us and we hope to see you again!
Excellent service
As soon as we walked through the door we were greeted by friendly faces and smiles. The sales person and manager were very knowledgeable and provided all the information we needed to make a decision. Elliott is top notch and is still helping us a week after the sale. I couldn’t ask for a better car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, BINCENT347 for your great rating and review! We're so happy to hear about your experience with us and we will certainly let Elliott know as well. Congrats on your new car and we hope to see you again!
