Reviews
Great Again!!
From the time Stefan checked me in until completion of service, everything went perfectly. Service was very prompt as well. I consistently have had excellent service here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a 2019 Rogue from Elliott
Elliott, Sami, and their team were wonderful!!! They even stayed late to help me get the car on the same day. Elliott Checked in with me the next day to make sure I was satisfied with the car. They really go above and beyond for their customers and I highly recommended them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, NNAGEL5183 for your 5-star rating and great review! We're so happy to hear of your recent visit with us and we will certainly let Elliott know. Congratulations on your new car and happy driving!
a little let down
I thought my car would have been at minimum put through a car wash or detailed. Clearly I was wrong I buffed our a large scrape on the passenger side fender and cleaned around the gear shift myself. Granted I know it isn’t new still. A little let down.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Horrible after purchase service/relationship
Bought a Nissan Rogue and my temporary plate had expired. I called dealer and salesman multiple times. Never received 1 call back. My wife went to the dealer to see what they could do. They kept giving her the runaround saying vin kept coming back wrong. They kept her there 2 1/2 hours and they still did not have an answer for her. They offered her a rental. They gave her a sedan. She had 4 teenage girls in the car waiting to go to the beach. So her suv was full of bags and chairs to go to the beach and they made all of them wait 2 1/2 hours before they decided to give her a rental. She gets the rental and goes to leave the gas tank was empty and light was on so she went back in to tell them and they said there was nothing they could do. Unbelievable. I still have not gotten a call back from Joe my salesman, I called him numerous times since Sunday. They were my best friend when I went in to buy the car and was told “you are not just getting a sale you are getting a friend” “we are always here for you and will help you”. BS I emailed manager and no reply from him either. Terrible customer service.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Satisfied
Very pleased with the friendly service and clean facilities but waited a little longer than I expected. I would still recommend this dealership to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great
They are nice they answer all your questions .you have about the car you are buying.it was the best place to buy a car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great service
Always pleasant when I get an oil change. Plenty to do in the waiting room and doesn't take long. The service people always find the best deal for you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Me service rep Laura went out of her way to help. My car had been in at another dealer but still was not repaired. Laura got me into a rental and as a customer made me feel like they would not give the car back unless it was perfect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, Thank you for your 5-star rating and positive feedback! We're very happy to hear of your experience with us and we will certainly let Laura know as well. We hope to see you again!
Excellent Service
This is our 2nd vehicle from Nissan. The service is great. Everyone we have dealt with over the years has been very personable, knowledgeable and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve521, Thank you for your excellent review! We're so happy to hear of your recent visit with us. Congrats on your new car and we look forward to seeing you again!
Fast and Friendly
Had to be the best service event, in and out with all work completed correct, quick and at a great price. Very happy with David, great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TBARRY66, Thank you for your 5-star rating and positive feedback! We're happy to hear you had a great experience with us and we will certainly let David know as well. We hope to see you again!
