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Reviews
From arrival to departure, everything met my expectations. Very friendly and helpful staff. All public facilities, from showroom to restroom, are immaculate. Thanks Dyer. My only disappointment....it was Anthony's* day off and I didn't get to visit. (*my salesman).
From arrival to departure, everything met my expectations. Very friendly and helpful staff. All public facilities, from showroom to restroom, are immaculate. Thanks Dyer. My only disappointment....it was Anthony's* day off and I didn't get to visit. (*my salesman).
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care
Sold us a 2021 Corvette with no oil and the engine blew up first time we drove it. Still waiting for them to pay off the 2021 ss Camero we traded in for the Corvette and for the corvette loan to be cancelled. Luke told me he overnighted out auto license plate and we still have not received it 3 days later. He and Miquel told me they would call me with the tracking numbers so I can file a lost claim with the shipping company but they never called me back. I would be leary if service dept since we were tild they did an oil change on the Corvette when they received it. Someone must have forgot to put the oil back in as the engine seized and the zero oil oressure came on after we drove 20 miles. Had to have Dryer flat bed the Corvette back to there shop as the vehicle died on us and would not start. They had their master tech look at it and was told the engine blew up because it was 5 quarts low on oil. Still waiting for my auto plate or the tracking number. Will take legal action if they dont return my auto plate as that is theft.
Sold us a 2021 Corvette with no oil and the engine blew up first time we drove it. Still waiting for them to pay off the 2021 ss Camero we traded in for the Corvette and for the corvette loan to be cancelled. Luke told me he overnighted out auto license plate and we still have not received it 3 days later. He and Miquel told me they would call me with the tracking numbers so I can file a lost claim with the shipping company but they never called me back. I would be leary if service dept since we were tild they did an oil change on the Corvette when they received it. Someone must have forgot to put the oil back in as the engine seized and the zero oil oressure came on after we drove 20 miles. Had to have Dryer flat bed the Corvette back to there shop as the vehicle died on us and would not start. They had their master tech look at it and was told the engine blew up because it was 5 quarts low on oil. Still waiting for my auto plate or the tracking number. Will take legal action if they dont return my auto plate as that is theft.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback. We understand how upsetting this situation was, and we sincerely regret the frustration and inconvenience you experienced. Once the issue became apparent, we acted promptly to cancel the transaction, take the vehicle back, and ensure you were not left with any financial obligation. We also understand your concerns regarding the remaining items related to the transaction and have been in communication to address them. If there is anything still outstanding or if you would like to discuss your experience further, please reach out to us at 772-320-5359. Your feedback is important to us as we continue working to provide the level of service our customers expect and deserve.
I had an excellent experience purchasing my new 2026 Trailblazer ACTIV. From start to finish, everyone at the dealership treated me with professionalism and respect. Joseph was especially outstanding—he was knowledgeable, helpful, and truly went above and beyond to make sure I found the right SUV and had a smooth buying experience. He answered all of my questions, made the process stress-free, and made me feel valued as a customer. I couldn’t be happier with both my new Trailblazer ACTIV and the exceptional service I received. I highly recommend this dealership and especially Joseph to anyone looking for a new vehicle!
I had an excellent experience purchasing my new 2026 Trailblazer ACTIV. From start to finish, everyone at the dealership treated me with professionalism and respect. Joseph was especially outstanding—he was knowledgeable, helpful, and truly went above and beyond to make sure I found the right SUV and had a smooth buying experience. He answered all of my questions, made the process stress-free, and made me feel valued as a customer. I couldn’t be happier with both my new Trailblazer ACTIV and the exceptional service I received. I highly recommend this dealership and especially Joseph to anyone looking for a new vehicle!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience here at Dyer Chevrolet Lake Wales. We can't wait to see you again, have a great day.
Gabe was wonderful! He listened to my every concern and did not make me feel pressured.
Gabe was wonderful! He listened to my every concern and did not make me feel pressured.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
They are amazing They kept their word and got me the best deal. I would highly recommend.
They are amazing They kept their word and got me the best deal. I would highly recommend.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was treated brash by everybody that I came across. I was never able to get a hold of the person/persons that I was informed would be in charge of my vehicle. I have no plans on using this dealership in future. This the second time being treated like this so you they seem to be making plenty of money without me (or using reasonable customer service).The only pleasant action I had was with a woman named Monica. She was the only person to give me any information or return a call?
I was treated brash by everybody that I came across. I was never able to get a hold of the person/persons that I was informed would be in charge of my vehicle. I have no plans on using this dealership in future. This the second time being treated like this so you they seem to be making plenty of money without me (or using reasonable customer service).The only pleasant action I had was with a woman named Monica. She was the only person to give me any information or return a call?
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Adam, we're sorry to hear you left feeling disappointed by the communication and customer service during your experience with us. We understand how frustrating it is when you cannot get the updates you need, and we appreciate you sharing that feedback. Thank you as well for recognizing Monica for being helpful. If you'd like to discuss your experience further or provide additional feedback, you're welcome to reach out to us at 772-320-5359.
Used car needed work before 1st payment was due. Salesperson was helpful but car was crap and of course it has no warranty.
Used car needed work before 1st payment was due. Salesperson was helpful but car was crap and of course it has no warranty.
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paulette, thank you for sharing your feedback with us. We are sorry to hear your vehicle needed repairs so soon after purchase, and we understand how disappointing and frustrating that experience must have been. We appreciate you recognizing that your salesperson was helpful. Please contact us at 772-320-5359 so we can learn more about your experience and discuss your concerns further.
This place does not give you the price up front. They give you a price on-line and then add $2,995, a delivery fee of $595 and other charges that add up to $895. They would only give me $21,100 for my trade which I just sold to CarMax for $25,800.
This place does not give you the price up front. They give you a price on-line and then add $2,995, a delivery fee of $595 and other charges that add up to $895. They would only give me $21,100 for my trade which I just sold to CarMax for $25,800.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We are sorry to hear that you felt the pricing and trade offer were not clearly presented or competitive during your visit to Dyer Chevrolet Lake Wales. Transparency and open communication are very important to us, and we understand how frustrating unexpected fees or differences in trade value can be. We would appreciate the opportunity to review the details of your experience and discuss your concerns further. Please contact us at 772-320-5359 so we can better understand what occurred. Your feedback is valuable and helps us continue improving the way we serve our customers.
THEY COULDN'T FIND MY CAR IN INVENTORY LIST, HAD OIL CHANGED JAN 8TH THERE. WOULDN'T START SO HAD TOWED THERE AND THEY SAY IT TAKES 24 TO 48 HRS. TO CALIBRATE- 1-3 HRS AT DIFFERENT GARAGE. I BOUGHT IT THERE 8 MONTHS AGO. NOT A HAPPY 82 YR. OLD CUSTOMER
THEY COULDN'T FIND MY CAR IN INVENTORY LIST, HAD OIL CHANGED JAN 8TH THERE. WOULDN'T START SO HAD TOWED THERE AND THEY SAY IT TAKES 24 TO 48 HRS. TO CALIBRATE- 1-3 HRS AT DIFFERENT GARAGE. I BOUGHT IT THERE 8 MONTHS AGO. NOT A HAPPY 82 YR. OLD CUSTOMER
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hola, lamentamos escuchar esto sobre su reciente experiencia en nuestra ubicación de Lake Wales. Entendemos lo frustrante que debió haber sido tener que remolcar su vehículo y luego enfrentar demoras y confusión con respecto a su historial de servicio. Ese no es el nivel de comunicación, organización y atención que nos esforzamos por brindar, especialmente a un cliente leal como usted. Por favor comuníquese con nosotros al 772-320-5359 para que podamos conocer más detalles y atender sus inquietudes con la atención y el respeto que usted merece.
After many phone calls, they finally got the part and fixed my car in just a few hours. I felt like I was getting the run-around just because it was under warranty. They refuse to answer the phone and you have to leave messages or go a round about way to contact them. If I had a choice I would go to a different dealership.
For the service department. I would stear clear of the shop for repairs, the lack of skill or the ability to actually repair a vechile in the dealership is crazy they still are able to operate. General motors should be looking into what they are doing here
For the service department. I would stear clear of the shop for repairs, the lack of skill or the ability to actually repair a vechile in the dealership is crazy they still are able to operate. General motors should be looking into what they are doing here
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are sorry to hear about your frustration with your recent service visit. We understand how concerning it feels when a repair does not meet your expectations, and we appreciate you taking the time to share this feedback. We would really like the opportunity to learn more about your experience and review the details with you. Please contact us at 772-320-5359 so we can continue the conversation and better understand your concerns.