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Subaru Superstore of Surprise

(1,158 reviews)
Visit Subaru Superstore of Surprise
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (623) 201-5265 (623) 201-5265
Used (623) 242-5740 (623) 242-5740
Service (623) 242-5723 (623) 242-5723

Reviews

(1,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru Superstore of Surprise from DealerRater.

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Best car buying experience I’ve ever had! David kept me...

Best car buying experience I’ve ever had! David kept me in the loop at all times. We had to wait a bit for our car to arrive as that is the way of the world theses days. But, I always felt informed! Johnathan was also reassuring when shipping times were delayed. They all made it worth the wait and we are very excited about our new car! I would highly recommend not only purchasing a Subaru, but working with this dealership to get one! Thank you, Subaru Superstore of Surprise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was by far the best car buying experience. Many car...

This was by far the best car buying experience. Many car dealers like to brag about how they aren’t like the other dealers, this one lived up to that slogan. We were in an out in about 3 hours total on two trips, no haggling, no changing the terms, and I didn’t feel I was being hustled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience. My husband and I originally came to...

Wonderful experience. My husband and I originally came to the dealership to see a new car listed as being on the lot.... but it had already sold. Dave was incredibly helpful and let us test drive a similar used car, helped us order exactly what we wanted from Subaru, and kept me updated the entire time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kyler made my Subaru buying experience a BREEZE. When I...

Kyler made my Subaru buying experience a BREEZE. When I went in to order my Subaru he was attentive to what I wanted and made me feel like part of the family. He even told me they had exactly what I wanted on order already and I could get the exact Subaru I wanted in the next month! He kept me updated from order to delivery. The day of pick up I was in within hours of my car being delivered, flew through finance, and was in my new car within hours, the fastest dealership experience I’ve ever had. I decided to get some accessories. Kyler walked me through the process of purchasing the accessories and getting me set up with an appointment to have them installed in the next week. He delivered my car to me and made sure to answer any and all questions I had. I will be recommend Subaru Superstore of Surprise to all my friends and will make sure they speak with Kyler because he was AWESOME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience! No BS dealership!Dave kept me informed...

Great experience! No BS dealership! Dave kept me informed at every step. Highly recommend! Go see Dave for your next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easiest and least painful experience I've ever had at a...

Easiest and least painful experience I've ever had at a dealership. David was very helpful and had everything ready for me by the time I even got there. Thank you to everybody at Subaru, I absolutely love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

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Dave was great. He got me the exact car that I was...

Dave was great. He got me the exact car that I was looking for. The process was simple and was a good buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave was a complete professional and delivered on...

Dave was a complete professional and delivered on everything he said he would.great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Getting a new car is supposed to be exciting however the...

Getting a new car is supposed to be exciting however the issues with supply chain in 2021 made the process arduous. Kyler and the team at Surprise Subaru were amazing. They did everything to get my family in the right car and we are so appreciative. When shipping delayed our delivery, Kyler was prompt, responsive and supportive. My next Subaru will be coming from Surprise Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with Kyler was great. He’s knowledgeable,...

Working with Kyler was great. He’s knowledgeable, personable, and a knows how to provide a great buying experience. I highly recommend seeing Kyler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.