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Toyota of Brookfield

(3,162 reviews)
Visit Toyota of Brookfield
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (262) 558-4497 (262) 558-4497
Used (262) 558-4486 (262) 558-4486
Service (262) 558-4491 (262) 558-4491

Reviews

(3,162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Brookfield from DealerRater.

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Dan Rogers was phenomenal to work with!

Dan Rogers was phenomenal to work with! Car was done WAY before expected! Kept me informed and sent me videos to show me that all is good. Definitely returning !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.

Nick was really helpful and i would definitely recommend

Nick was really helpful and i would definitely recommend to ask for him! Really great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your positive feedback and recommendation! It's wonderful to hear Nick was so helpful and pleasant to work with! We sincerely appreciate you choosing Toyota of Brookfield and hope to see you again in the future! Take care!

The process of buying my toyota tacoma went smoothly once

The process of buying my toyota tacoma went smoothly once it came into the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you choosing Toyota of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Josh in service was great and very helpful with the issue

Josh in service was great and very helpful with the issue I was having with my 4runner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road!

Satisfied customer

My salesman Jackson Mueller was courteous, knowledgeable and had great follow-up over a multi day period coordinating both a trade in and subsequent purchase of a new vehicle. At the end I felt a fair deal was achieved on both. Without his diligence I would’ve likely done business elsewhere. I was also pleased with the efficiency of the paperwork process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gary, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Please don't hesitate to reach out if there's anything additional we can do for you.

They make car buying the least painful experience

They make car buying the least painful experience possible! Helped every step of the way! Kevin was the best salesperson ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Consumer response

This is the third vehicle my family has bought from Brookfield Toyota. Never disappointed!

Great service and communication.

Great service and communication. They went the extra mile to make sure everything worked out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Napelton’s has excellent customer service through both

Napelton’s has excellent customer service through both the sales and service departments. Friendly, prompt, and competent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Brayan is extremely knowledgeable, helpful and made the

Brayan is extremely knowledgeable, helpful and made the entire buying process a great experience. I'd highly recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Phil, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Brad was a great help in purchasing my new car, very

Brad was a great help in purchasing my new car, very kind and helpful throughout the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience and we're glad Brad delivered! We hope to see you again! Have a great day!